• Casa Gear

Casa Gear

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Overview

Casa Gear has a rating of 4.6 stars from 144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Casa Gear most frequently mention customer service, home decor, and coffee table. Casa Gear ranks 17th among Furniture sites.

  • Service
    49
  • Value
    48
  • Shipping
    49
  • Returns
    43
  • Quality
    47
Positive reviews (last 12 months): 100%
Positive
3
Neutral
0
Negative
0
41
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How would you rate Casa Gear?
Top Positive Review

“Best in quality”

Rachel S.
7/6/24

I recently purchased the Modern Bar Stool for my kitchen island, and overall, I am quite pleased with my purchase. It has a sleek and contemporary design that fits perfectly with my kitchen decor.

Top Critical Review

“Awful customer service”

Casa N.
11/27/18

Gave me the run around for a broken bed they delivered. Pictures were provided 20 emails back and forth, 2 months later they tell me to throw out the bed and sorry for the information our two customer service reps gave you, it was wrong. Really wish you would have called instead of emailed sooner... because it was my fault? Company won't even send the broken piece. We won't be doing business with casagear again.

Reviews (144)

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customer service (38)
Thumbnail of user shaer5
Washington
1 review
1 helpful vote
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July 15th, 2016

I wanted to gift something unique to a close buddy of mine and I reached this site. I ordered for a retro saxophone and later on I changed my mind to a gramophone. I requested to change the product. The saxophone pick up from my home & delivery of the gramophone happened in just 2 days. Cheers to Wild Orchid Qullts team!

Thumbnail of user johnes2
California
1 review
0 helpful votes
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November 6th, 2015

I have a good experience with wildorchidquilts.net, as I got my orders within the stipulated timeline in good condition. I placed an order for window curtains and within minutes I got a confirmation e-mail from the retailer. It was amazing to have my purchased product with high quality and eye-catching finishes. It compliments my home with increased elegance.

I would like to thank wildorchidquilts.net for providing my product with care. Looking forward to visiting your store soon.

Thumbnail of user stefanj10
India
1 review
13 helpful votes
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September 5th, 2016

I had pleasurable experience from wildorchidquilts. I had ordered one Traveller hand bag from wildorchidquilts. I got that product at reasonable price with some discounts. I am very happy with overall services of this company. Wildorchidquilts is real and authentic website...

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Thumbnail of user ericae15
Illinois
1 review
2 helpful votes
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August 28th, 2016

I bought a party platter from this company. The ordering process was easy and the shipping was hassle free. It arrived just in time for our summer party. I served appetizers on this platter at the party and it became a conversation piece at the party. It was nicer in person than in the picture on their web site.
Now, I'm planning to use it as a decorative piece when I'm not using it as a serve ware.

Thumbnail of user amberc422
California
1 review
1 helpful vote
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October 6th, 2021

Bought a mini lamp from this company and the product not only came on time but it was exactly what I was looking for. It's the perfect little lamp to brighten up even the smallest of spaces.

Tip for consumers:
This is a small lamp so check dimensions before ordering to make sure it’s exactly what you are looking for.

Products used:
Table Lamp with Sphere Base and Bell Shade, White and Natural By Casagear Home

Thumbnail of user tanyat11
GB
1 review
1 helpful vote
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November 25th, 2015

I just wondered if wildorchidquilts.net would offer good services. But the result was really satisfactory. I purchased a collection of home décor products from the retailer and it was really satisfactory.

Thumbnail of user jimmyc47
California
1 review
0 helpful votes
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November 9th, 2015

I was in search of some types of home décor products for my newly constructed home. I got to know about wildorchidquilts.net from a friend of mine and I visited the website. It looked better and more reliable. I just placed a small order just to check if the retailer provides the best. And amazingly, it was the best. I purchased all the products from that website for my home.

I can say now that the retailer made me select the best from a large selection of attractive home décor products.

Thumbnail of user albertn12
Texas
1 review
0 helpful votes
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November 16th, 2015

I was in search of an online shop from where I could purchase some home décor products for my home. I got the reference of wildorchidquilts.net from one of my old friends. And now I can it was my good decision to purchase the products from wildorchidquilts.net.

I would happily recommend for the online retailer for home décor products. Thank You!

Thumbnail of user johnesce
California
1 review
0 helpful votes
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November 16th, 2015

I placed an order for an antique home décor product for my new home from wildorchidquilts.net and believe me it was really a fabulous experience. I got the best services from the online retailer, as they brought me the best product that I was looking for. In addition, their delivery mechanism was also awesome as my product was shipped safely.

Thumbnail of user rochellea1
Switzerland
1 review
1 helpful vote
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November 16th, 2016

Though I just wanted to check some wall panels for my living room. However, this website is more than what I expected. Just give a visit and you'll find it worth.

Thumbnail of user rokes
Kansas
7 reviews
30 helpful votes
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April 7th, 2017

Wild Orchid Quilts (. Net), aka Casagear, aka Benzara Inc, aka WoodlandImport.com (and probably many other variations) is flying under the radar of California's Prop 65 rule of advertising products that contain cancer causing carcinogens by the under 10 employees rule. I purchased the dalmatian with flying spots painting thinking I was getting the noted Gandee Vasan picture but instead got a Chinese knock-off that contains a known cancer carcinogen which of course I was not told until it arrived (label on the back). No warning was given on their website regarding the cancer threat. Casagear aka Wild Orchid Quilts told me I could return it but I would have to pay for return shipping. Paid $117 for the painting; return shipping was going to be $109. Do the math.

Thumbnail of user aprilf5
Virginia
1 review
1 helpful vote
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November 11th, 2015

We purchased a product from Wild Orchid Quilts and it arrived broken. We called and tried to work out a refund over the phone, but they only were willing to refund less than 50% of the cost we paid. When my wife was explaining our concerns, the manager taking our call (Victor) did not fully listen to our perspective and concerns. We've never had such a poor experience ordering a product online. IF YOU WANT PEACE OF MIND, DON'T PURCHASE FROM WILD ORCHID QUILTS.

Thumbnail of user zarahm
New Jersey
1 review
0 helpful votes
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August 1st, 2018

Depending on where you living it are different but for me my packages are always timely. I've been using Casagear for years and never had a problem with it. You can get anything from Casagear also.

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Thumbnail of user jamesh472
District of Columbia
1 review
1 helpful vote
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August 10th, 2017

It is a great site to search decor & furniture at low prices. I bought a Wooden Stool & they delivered after 4 days from the date of purchasing. Great Service

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Thumbnail of user katherines131
New York
1 review
0 helpful votes
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June 18th, 2018

They have good service and the stuff is always on time and its never a problem. I would
Highly recommend this website for home decor if you want a stylish and on time stuff. I give it 5 stars.

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Thumbnail of user aarons151
India
1 review
0 helpful votes
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March 9th, 2018

They are fast, modest and protect you if something is wrong with purchase. I have shopped with them for years and have always been happy with my purchases.

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Thumbnail of user kyliem16
New Jersey
1 review
1 helpful vote
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May 15th, 2017

I have purchased Musically Themed Aluminum Wall Hook from Casagear last week and it was delivered to me within 3 working days of my ordered product. Keep it up guys

Thumbnail of user lonettew1
Singapore
1 review
0 helpful votes
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February 19th, 2018

I love Online shopping here. I have never had any problems with this store. Although, I have had issues with orders, they have taken care of it without any difficulties.

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Thumbnail of user fionak16
District of Columbia
1 review
0 helpful votes
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July 7th, 2017

We bought two sofa sets and they arrived in about two weeks. We did not receive much communication about the shipping process. Great quality furniture though.

Thumbnail of user angelinab16
District of Columbia
1 review
0 helpful votes
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December 20th, 2017

Huge variety of products,, great prices,, unique products not found anywhere else,!
Always easy to deal with, regards refunds,, warrenties,, reorders,, returns,, shipping,,
A really great Online Web Site,, Customer Friendly Importance, Consideration,,
I purchase almost everything on Casagear!

Tip for consumers:
Try it,,,you'll love it,!!

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Thumbnail of user mariad630
Florida
1 review
13 helpful votes
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July 29th, 2020

This company is a scam, they are scamming people all over. Do NOT buy from them. Spread the word. They have no customer service department, just a voicemail to leave messages.

Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Maria,

We are deeply regretful for any inconvenience that has been caused from our end. You are a valued customer, and if there are any unresolved issues, please drop us an email at support@casagear.com along with your order details and we shall raise it to the concerned team for timely resolution.

Regards,
Team Casagear

Thumbnail of user miken52
India
1 review
5 helpful votes
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February 3rd, 2015

I really liked the quality and finish, nice and sturdy Wine Bottle Rack, looks beautiful without putting wine bottles too, good addition to my home decor.

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Thumbnail of user brandonhoffstadder
India
1 review
0 helpful votes
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September 22nd, 2022

One of the best place to shop for home decor and furniture products. I have purchased a coffee table and I have received it in perfect condition. The product is amazing and I am enjoying using it.

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Thumbnail of user emmas58
Texas
1 review
1 helpful vote
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November 20th, 2015

When I visited wildorchidquilts.net, I got a range of attractive products at affordable price. Moreover, I could purchase my choice products within the proposed budget.

Thank you guys!

Thumbnail of user sylviak8
South Carolina
1 review
1 helpful vote
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August 11th, 2016

I ordered a desk online. Called them a week later to find out why it hasn't been shipped yet and they told me they cancelled my order because my card was declined, even though I have a charge from them on my account. I told them they did charge my card and the woman called me a liar because her accounting department said it was declined. I told her to let me speak with her accounting department and she said they don't have a phone and can only be contacted through email, but wouldn't give me their email. Called my bank to report fraud. DON'T BUY FROM THEM, THEY ARE THIEVES!

Tip for consumers:
DO NOT BUY FROM THEM!

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From the business

Shop for home decor accessories at Casagear. Browse our exclusive range of Bedding, Furniture, Quilts, Home, Kitchen & More products at the lowest Prices.

Business History

Casagear offers Modern home decor accessories, home accents to increase the beauty of a home in a modern way. It also provides a suggestion to choose room interior to improve your home beauty. For more information please visit our store https://casagear.com/

Company Representative

Thumbnail of user abhisheka4
Arvind S.

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