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Cask Cartel has a rating of 4.5 stars from 887 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience, and fast delivery. Cask Cartel ranks 11th among Food & Drink sites.
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749 reviews
The only company i could find that would ship smirnoff peppermint twist to the UK, Tyler updated me every step of the way, item arrived within two weeks, well packaged & exactly as described. Well recommended.
I ordered some hard to find beer. It was shipped in a very large box - too large for the 4 cans of beer. The beer was not protected well and rolled around in the large box. I also had to send an email asking about the status of my order. More communication would have helped.
Customer Service Was Great. Helped Answer My Question and Was Very Satisfied with How My Delivery Was Sent. Plan to Order More In The Near Future!
Great!.. Answered My Question In A Timely Manner and Explained The Issue at Hand.
Just Came Upon Them By Chance and They Have Most of What I Like That I Cannot Get From Anywhere Else.
The Stores in The City I Live In Does Not Carry Them and The Stores That Did Either Ran Out Fast or Never Heard of It!
2 order for same product placed same day. One delivered 10 days before the other
Thank you for sharing and please remember that Cask Cartel uses multiple retailers to fulfill all orders placed on the Marketplace. Therefore, split shipments are completely normal when it comes to fulfilling more then one product in an order. We apologize that this was not satisfactory for you. However, number one goal is for fast and efficient deliveries to each and every one of our customers. We appreciate your business and value you! If you ever have any questions, please do not hesitate to reach out to our Customer Service Team at hello@caskcartel.com or 888-548-0333.
I received the incorrect item. I am waiting to see how it will be resolved.
We are so sorry to hear that you received the incorrect item! Our Customer Service Team will be sure to take care of this for you!
The bottle arrived on time for my special gift. The item was properly packed safely.
Thank you for sharing! We appreciate the feedback.
AAA + ease of use website, quick shipping and free shipping was a nice bonus
Limited edition
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The product offered that I ordered off the site was great.
I followed up on my order after three days of non-response on the status and received an email response within 24 hours.
I needed it for a specific drink I was making and couldn't locate the particular brandy from a local source.
Thank you so much for sharing! We appreciate the feedback!
The person I talked to on the phone was very nice and efficient. BUT YOUR SHIPPING TAKE WAY TO LONG.
Thank you! This feedback helps us improve the quality of customer service provided to all our customers and celebrate our wonderful teammates.
Excellent service and the bottle showed up quickly even through the holidays! I'm impressed!
Thank you for sharing! We appreciate the feedback!
Love John Rich's whiskey but the cost of shipping was over the top expensive.
Thank you for taking the time to share. We appreciate the feedback!
My items arrived safely and my husband was so surprised with his Christmas gift.
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Tracking numbers were confused on a large order, but were promptly taken care of.
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Very good. Everything was as it should be. All was right with my order
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We had a very good experience with CaskCartel and they take good care of their customers.
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Cask Cartel!
Items were delivered quickly and were packaged perfectly to guarantee a safe arrival!
Cask Cartel had what I was looking for at the best price available!
Was preparing for a two day Metallica concert!
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Very quick shipping! I'm very happy and will definitely be using them again!
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Hard-to-find product was carried and shipped to state I wanted it to be!
They had the product and shipped to state I wanted it to be.
Sister is Downton Abbey Fan!
Thank you for sharing! We are happy to hear we were able to help you secure your desired product!
I found what I was looking for and they delivered it as requested.
We appreciate your feedback!
Very satisfied with order, this is second time ordering. Very easy no problems
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My order was out of stock but was replaced with a better bottle
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My husband is a whiskey bourbon snob. This was a perfect Christmas gift.
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We appreciate the feedback! Thank you for the five-star review!