• Cask Cartel

Cask Cartel

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Overview

Cask Cartel has a rating of 4.5 stars from 887 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience, and fast delivery. Cask Cartel ranks 11th among Food & Drink sites.

  • Quality
    420

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 80.2%
Positive
89
Neutral
10
Negative
12

Instant Feedback

749 reviews

26
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How would you rate Cask Cartel?
Top Positive Review

“Brilliant”

Jamie E.
10/13/24

The only company i could find that would ship smirnoff peppermint twist to the UK, Tyler updated me every step of the way, item arrived within two weeks, well packaged & exactly as described. Well recommended.

Top Critical Review

“Did not impress me”

Ann B.
9/29/24

I ordered some hard to find beer. It was shipped in a very large box - too large for the 4 cans of beer. The beer was not protected well and rolled around in the large box. I also had to send an email asking about the status of my order. More communication would have helped.

Reviews (887)

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Reviews that mention popular keywords

cask cartel (134) customer service (98)
Thumbnail of user jeffreym1709
Illinois
1 review
0 helpful votes
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August 20th, 2023
Verified purchase

Item was delivered exactly as described, in perfect condition!

Reason I chose this business:

This was the company offering the product

Reason I chose this product:

I am a collector of band memorabilia and related items.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you so much for sharing! We appreciate the feedback!

Thumbnail of user nicholed95
Washington
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

Easy to order. Arrived within a decent time frame. Bottles were in perfect condition.

Reason I chose this business:

Facebook ad with a sought after limited edition whiskey and was able to purchase more than 1

Reason I chose this product:

We are huge Metallica fans and collect their limited edition bottles as well as enjoy drinking one of the 2 we get!

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you so much for sharing!

Thumbnail of user yvonneo88
North Carolina
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

Great experience and always good delivery and on time.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the five-star review!

Thumbnail of user marym6393
District of Columbia
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Package came in in perfect condition. Was well sealed.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user scotts3121
Pennsylvania
1 review
0 helpful votes
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August 27th, 2022
Verified purchase

Easy to navigate and large selection to choose from

Quality
Thumbnail of user kaseyk43
Arizona
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

Absolutely perfect and delicious, on time, and no damage.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate the feedback!

Thumbnail of user jamesb8547
GB
1 review
0 helpful votes
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September 14th, 2023
Verified purchase

Would have been nice to know it had arrived. This was ages after

Reason I chose this product:

My son’s favourite whiskey

Service
Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you so much for sharing! We appreciate the feedback and are so sorry to hear that you were not notified upon delivery. Please be advised that the system has automatic notifications sent out when an order is labeled, in transit, out for delivery, and delivered.

Thumbnail of user jeffreyr1144
North Carolina
1 review
0 helpful votes
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December 26th, 2022
Verified purchase

Very good the transaction went very smoothly and the delivery was on time.

Reason I chose this business:

Found it on the internet

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user richardm4049
Arizona
1 review
0 helpful votes
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September 29th, 2022
Verified purchase

Great selection. Easy to use website great shipping service

Reason I chose this product:

Previous purchase

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user alexandere190
California
1 review
0 helpful votes
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December 28th, 2022
Verified purchase

Good service and good product. Would buy again. Thanks.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user sharonf1429
New Jersey
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Order came wrapped very good and on time! Gunnar's Vodka is very good!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user richardc3921
Minnesota
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

Overall it was a good experience. Delivery was prompt

Product was out but another vender was located to fill the order.

Reason I chose this business:

Product choices.

Service
Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the feedback!

Thumbnail of user charlesl1665
Virginia
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

Arrived safely. And packaged well. Exactly what I ordered was what i received.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate the feedback!

Thumbnail of user antwaunh1
Mississippi
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

I didn't receive the exact ones that I thought I was going to receive.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for providing this feedback. We are so sorry to hear that you did not receive the correct order. Our Customer Service Team would be happy to help get this rectified if possible. Please reach out to them at hello@caskcartel.com for options of resolution.

Thumbnail of user katherineo257
Georgia
1 review
0 helpful votes
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October 12th, 2022
Verified purchase

Bought it as birthday gift. Haven't opened it. Opened the survey before the whisky.

Reason I chose this business:

Found something new to try

Reason I chose this product:

Birthday gift for boyfriend.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the feedback!

Thumbnail of user vanessav271
Ohio
1 review
0 helpful votes
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September 26th, 2022
Verified purchase

Can always find what I want, and find more than what I need.

Reason I chose this product:

Friends preference and also neat gift ideas!

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the five-star review!

Thumbnail of user tomb1951
Florida
1 review
0 helpful votes
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September 28th, 2022
Verified purchase

I can get liquor from you that I can't get where I am. Thank you!

Reason I chose this product:

To make a tincture I need 190 proof and nothing works better than P. G. A. Thank you!

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user judys1380
Washington
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

Always a great experience
Great customer service
**

Friendly, helpful

Reason I chose this product:

Thought it was. Cool

Service
Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you so much for being a loyal customer!

Thumbnail of user jeffreyc1319
Indiana
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

Always great service! Customer service is first class!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the feedback!

Thumbnail of user michaelw5774
Alabama
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

Experience was great. Ordering was simple. Everything was simple and fast shipping.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate the feedback!

Thumbnail of user brandop2
Utah
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

I love this company. A great company with great products!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user ednam93
Georgia
2 reviews
0 helpful votes
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January 18th, 2023
Verified purchase

My experience was good this was my first mail order

Reason I chose this business:

You had the Brandy I was looking for

Reason I chose this product:

Needed spirits for the holidays your advertising looked inviting

Quality
Thumbnail of user aqeelas1
New York
2 reviews
0 helpful votes
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January 1st, 2023
Verified purchase

Always always always THE BEST! The taste, the ordering, delivery time...EVERYTHING! LOVE CASK CARTEL!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user michelleg1885
North Carolina
2 reviews
0 helpful votes
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September 7th, 2022
Verified purchase

This is great... Easy to order easy to ship it was great

Quality
Thumbnail of user rodneyw297
Wisconsin
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Delivery was quick and the ordering pros was was simple

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

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