• Cask Cartel

Cask Cartel

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Overview

Cask Cartel has a rating of 4.5 stars from 887 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience, and fast delivery. Cask Cartel ranks 11th among Food & Drink sites.

  • Quality
    420

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 80.2%
Positive
89
Neutral
10
Negative
12

Instant Feedback

749 reviews

26
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How would you rate Cask Cartel?
Top Positive Review

“Brilliant”

Jamie E.
10/13/24

The only company i could find that would ship smirnoff peppermint twist to the UK, Tyler updated me every step of the way, item arrived within two weeks, well packaged & exactly as described. Well recommended.

Top Critical Review

“Did not impress me”

Ann B.
9/29/24

I ordered some hard to find beer. It was shipped in a very large box - too large for the 4 cans of beer. The beer was not protected well and rolled around in the large box. I also had to send an email asking about the status of my order. More communication would have helped.

Reviews (887)

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Reviews that mention popular keywords

cask cartel (134) customer service (98)
Thumbnail of user aqeelas1
New York
2 reviews
0 helpful votes
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January 1st, 2023
Verified purchase

Always always always THE BEST! The taste, the ordering, delivery time...EVERYTHING! LOVE CASK CARTEL!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user keiths1159
Illinois
2 reviews
0 helpful votes
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April 3rd, 2023
Verified purchase

Good. One for all and all for one. Have a drink on me

Reason I chose this product:

For future use

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the feedback!

Thumbnail of user leolab9
Georgia
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Everything I have ordered I have received just fine.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate the feedback!

Thumbnail of user garyp1480
New York
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

Reasonably quick shipping, outstanding packaging. Good overall experience.

Reason I chose this business:

They had the rum I wanted.

Reason I chose this product:

Out of state visit to a distillery and we wanted to have some for our home.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the feedback and are happy to hear that you had a satisfactory delivery

Thumbnail of user alfonsoc104
Canada
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

Great from start to finish! Got what i wanted in a timely manner.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user alexp1231
North Carolina
1 review
0 helpful votes
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September 16th, 2022
Verified purchase

Easy to order, easy to receive, easy to enjoy! Good experience overall.

Reason I chose this business:

A friend shared the company and delivery to the door service. Finding Buffalo Trace locally is impossible.

Reason I chose this product:

There is no inventory locally.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the feedback and value your business!

Thumbnail of user jeffs2620
California
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

First time using the service. Arrived on time. Love the service.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate the feedback!

Thumbnail of user robertg4142
Florida
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Great service. Packaging was exceptional. Price was great.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user jaxxk1
Maryland
1 review
0 helpful votes
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December 23rd, 2022
Verified purchase

Good and convenient delivery and a good price point.

Reason I chose this business:

Convenient delivery

Reason I chose this product:

A great way to explore tastes and value

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user karenh4003
Pennsylvania
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Great Experience will use again thanks for everything.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate the feedback!

Thumbnail of user rickp475
Virginia
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Order received in about 6 weeks. Was kept informed throughout the process.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate the feedback!

Thumbnail of user masonb150
Maryland
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Fantastic product safe delivery. No complaints in any form.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate the feedback!

Thumbnail of user collinm126
New York
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Easy to check out and find products I wanted. Shipment came carefully wrapped.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate the feedback!

Thumbnail of user connier475
Montana
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Price was good on the alcohol, but shipping is a bit expensive.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback!

Thumbnail of user drewp22
Colorado
2 reviews
0 helpful votes
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February 1st, 2023
Verified purchase

On time delivery, with very well protected package

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback!

Thumbnail of user aceb56
Tennessee
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Fantastic selection, rapid deliver, great customer service. Please to do business with.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback!

Thumbnail of user ronaldm709
Virginia
2 reviews
0 helpful votes
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October 3rd, 2022
Verified purchase

Our order was received as expected and in good condition. Thank you

Reason I chose this business:

I liked the product.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user jacquelynr65
Ohio
1 review
0 helpful votes
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September 16th, 2022
Verified purchase

Questions answered quickly and delivery as expected

Reason I chose this business:

Availability of product

Reason I chose this product:

Limited Edition

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user teria80
Michigan
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I love shopping your store and the packing is perfect. Thank you.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We are so happy to hear that you are pleased with your shipment!

Thumbnail of user deem460
Pennsylvania
1 review
0 helpful votes
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December 26th, 2022
Verified purchase

The bourbon arrived within a few days and for our Holiday party! Thanks Cask Cartel!

Just asked when the bourbon would be arriving since it was around 7 or 8 days since I ordered it.

Reason I chose this business:

Could not find the bourbon anywhere else!

Reason I chose this product:

My husband's favorite!

Service
Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user thomasm3812
Michigan
3 reviews
0 helpful votes
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October 29th, 2022
Verified purchase

Shipping was a nightmare. I feel it took way too long.

Reason I chose this business:

I've used them before.

Reason I chose this product:

Promotion and selection

Service
Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback and apologize that shipping time frames were a bit delayed. Our fulfillment team is working hard to improve this process.

Thumbnail of user markk2202
Maryland
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

Excellent experience dealing with Cask Cartel. Straightforward ordering and shipping.

Reason I chose this business:

To buy Buffalo Trace.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user isabellat139
New York
1 review
0 helpful votes
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September 12th, 2022
Verified purchase

Updates were great on when package was set to arrive

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for providing this feedback! We are so happy to hear that you enjoyed our services.

Thumbnail of user anns1405
Maryland
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Very enlightening. There is so much to choose from.

Reason I chose this business:

Unable to find item locally.

Reason I chose this product:

For infusion.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We are happy to hear that you enjoy shopping in the marketplace and can find what you are looking for! Thank you for being such a valued customer to Cask Cartel!

Thumbnail of user kimberlys2359
Michigan
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Great selection but shipping took almost a month. I don't think I'd order again from this site.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We are so sorry to hear that you were not satisfied with your delivery time during this Holiday season. Rest assured, our fulfillment team is doing their best to ensure all orders are fulfilled as quickly as possible. We hope you give us another chance in the future!

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