• Cask Cartel

Cask Cartel

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Overview

Cask Cartel has a rating of 4.5 stars from 887 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience, and fast delivery. Cask Cartel ranks 11th among Food & Drink sites.

  • Quality
    420

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 80.2%
Positive
89
Neutral
10
Negative
12

Instant Feedback

749 reviews

26
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How would you rate Cask Cartel?
Top Positive Review

“Brilliant”

Jamie E.
10/13/24

The only company i could find that would ship smirnoff peppermint twist to the UK, Tyler updated me every step of the way, item arrived within two weeks, well packaged & exactly as described. Well recommended.

Top Critical Review

“Did not impress me”

Ann B.
9/29/24

I ordered some hard to find beer. It was shipped in a very large box - too large for the 4 cans of beer. The beer was not protected well and rolled around in the large box. I also had to send an email asking about the status of my order. More communication would have helped.

Reviews (887)

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Reviews that mention popular keywords

cask cartel (134) customer service (98)
Thumbnail of user kimberlys2359
Michigan
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Great selection but shipping took almost a month. I don't think I'd order again from this site.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We are so sorry to hear that you were not satisfied with your delivery time during this Holiday season. Rest assured, our fulfillment team is doing their best to ensure all orders are fulfilled as quickly as possible. We hope you give us another chance in the future!

Thumbnail of user bridgets211
Illinois
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

Speedy delivery, perfect timing, and wonderful customer service for my daddy on Christmas!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user nancyr2010
Georgia
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

Ordered my Kirsch and it came from the UK in days! Was so amazed!

Very helpful and told me about other items I will try in the future.

Reason I chose this business:

Looking for an item that was no where in the USA

Service
Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the feedback!

Thumbnail of user ronaldm709
Virginia
2 reviews
0 helpful votes
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October 3rd, 2022
Verified purchase

Our order was received as expected and in good condition. Thank you

Reason I chose this business:

I liked the product.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user bens1240
Oklahoma
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

Expensive and slow shipping. Product is excellent.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the feedback!

Thumbnail of user alana847
Canada
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

I appreciate the business. Looking forward to more orders.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user nadjaa1
Germany
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

High price for the product, but prompt delivery, and excellent service

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the five-star rating!

Thumbnail of user victorh366
California
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

They had the booze I wanted and delivered it in no time

Reason I chose this product:

Great value for the price

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the five-star rating!

Thumbnail of user mernaw4
California
2 reviews
0 helpful votes
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December 11th, 2022
Verified purchase

Easy to order and was delivered very quickly. We love the Hazelnut Rum.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user dirkl38
California
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Hard to find product was shipped promptly and packaged very carefully!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate the feedback!

Thumbnail of user scottk1816
Ohio
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Excellent seamless no hang ups will order again in the near future.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate the feedback!

Thumbnail of user marioz48
California
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Got everything I wanted and will use them again soon.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate the feedback!

Thumbnail of user kimberlyw2142
West Virginia
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I ordered this as a gift for my husband. He was thrilled with the purchase.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate the feedback!

Thumbnail of user titusy1
Texas
2 reviews
0 helpful votes
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February 1st, 2023
Verified purchase

It was smooth, amazing, beautifully presented. I will order from the website again

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback!

Thumbnail of user marior393
Minnesota
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Package was delivered on time and in excellent condition, well packaged.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback!

Thumbnail of user johnm11522
Ohio
2 reviews
0 helpful votes
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February 1st, 2023
Verified purchase

Quick delivery with extra care to ensure item was well protected.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user reinac22
Maine
3 reviews
2 helpful votes
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March 1st, 2023
Verified purchase

Got my order quick and it was so well packaged. Can't wait to try.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you so much for the feedback!

Thumbnail of user jeffreyd763
Pennsylvania
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

Super easy to deal with. Had my product really fast

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the five-star review!

Thumbnail of user karenm2599
Missouri
2 reviews
0 helpful votes
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December 16th, 2022
Verified purchase

A lot of people's are in great spirits this holidays

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user nickk674
North Carolina
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Easy to use; and they have lots of great gift items that are not available anywhere else!

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We will do our best to satisfy you as a customer!

Thumbnail of user aliciap424
Texas
1 review
0 helpful votes
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December 19th, 2022
Verified purchase

Great product delivered on time in perfect condition. Would order from them again anytime.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user clayg42
Texas
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

Quick delivery and great packing. Would order from again.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the feedback!

Thumbnail of user billyb549
Texas
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

Excellent, service great packaging no hassle delivery will order many more times

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We are so happy to hear that you have had a great experience!

Thumbnail of user patrickd953
Pennsylvania
1 review
1 helpful vote
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February 4th, 2023
Verified purchase

My order took too long to fill and was missing items

They responded quickly to my concerns but took two times contacting them to resolve filling and shipping of order. Once I received my order it was still missing a “free gift” I contacted them again and they said they’d look into it but gave me a 5$ coupon for next order instead! Havnt gotten any more response other than that.

Reason I chose this business:

Told by someone

Reason I chose this product:

Heard was a good whiskey

Service
Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for reaching out and providing this candid feedback. Please be advised that processing with the assigned fulfillment partner is typically 4-10 buisiness days for orders placed on CaskCartel.com. We are so sorry that you were not satisfied with the shipping time frame and that your bonus gifts were not received. Unfortunately, the minis are unable to be shipped separately. Therefore, the $5 coupon was to satisfy you as a customer as these gifts are a $4 value. Again, our sincerest apologies for the inconveninece. Please reach out to our Customer Service Team at hello@caskcartel.com if you would like other ways of resolution.

Thumbnail of user sylvias502
Minnesota
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Easy to order, delivered on time. Great gift! My husband enjoyed it. Definitely ordering again!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

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