Cask Cartel has a rating of 4.5 stars from 887 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience, and fast delivery. Cask Cartel ranks 11th among Food & Drink sites.
The only company i could find that would ship smirnoff peppermint twist to the UK, Tyler updated me every step of the way, item arrived within two weeks, well packaged & exactly as described. Well recommended.
I ordered some hard to find beer. It was shipped in a very large box - too large for the 4 cans of beer. The beer was not protected well and rolled around in the large box. I also had to send an email asking about the status of my order. More communication would have helped.
Great selection but shipping took almost a month. I don't think I'd order again from this site.
Speedy delivery, perfect timing, and wonderful customer service for my daddy on Christmas!
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Ordered my Kirsch and it came from the UK in days! Was so amazed!
Very helpful and told me about other items I will try in the future.
Looking for an item that was no where in the USA
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Our order was received as expected and in good condition. Thank you
I liked the product.
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Expensive and slow shipping. Product is excellent.
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I appreciate the business. Looking forward to more orders.
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High price for the product, but prompt delivery, and excellent service
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They had the booze I wanted and delivered it in no time
Great value for the price
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Easy to order and was delivered very quickly. We love the Hazelnut Rum.
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Hard to find product was shipped promptly and packaged very carefully!
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Excellent seamless no hang ups will order again in the near future.
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Got everything I wanted and will use them again soon.
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I ordered this as a gift for my husband. He was thrilled with the purchase.
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It was smooth, amazing, beautifully presented. I will order from the website again
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Package was delivered on time and in excellent condition, well packaged.
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Quick delivery with extra care to ensure item was well protected.
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Got my order quick and it was so well packaged. Can't wait to try.
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Super easy to deal with. Had my product really fast
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A lot of people's are in great spirits this holidays
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Easy to use; and they have lots of great gift items that are not available anywhere else!
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Great product delivered on time in perfect condition. Would order from them again anytime.
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Quick delivery and great packing. Would order from again.
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Excellent, service great packaging no hassle delivery will order many more times
We are so happy to hear that you have had a great experience!
My order took too long to fill and was missing items
They responded quickly to my concerns but took two times contacting them to resolve filling and shipping of order. Once I received my order it was still missing a “free gift” I contacted them again and they said they’d look into it but gave me a 5$ coupon for next order instead! Havnt gotten any more response other than that.
Told by someone
Heard was a good whiskey
Thank you for reaching out and providing this candid feedback. Please be advised that processing with the assigned fulfillment partner is typically 4-10 buisiness days for orders placed on CaskCartel.com. We are so sorry that you were not satisfied with the shipping time frame and that your bonus gifts were not received. Unfortunately, the minis are unable to be shipped separately. Therefore, the $5 coupon was to satisfy you as a customer as these gifts are a $4 value. Again, our sincerest apologies for the inconveninece. Please reach out to our Customer Service Team at hello@caskcartel.com if you would like other ways of resolution.
Easy to order, delivered on time. Great gift! My husband enjoyed it. Definitely ordering again!
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Thank you for sharing! We are so sorry to hear that you were not satisfied with your delivery time during this Holiday season. Rest assured, our fulfillment team is doing their best to ensure all orders are fulfilled as quickly as possible. We hope you give us another chance in the future!