• Cask Cartel

Cask Cartel

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Overview

Cask Cartel has a rating of 4.5 stars from 887 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience, and fast delivery. Cask Cartel ranks 11th among Food & Drink sites.

  • Quality
    420

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 80.2%
Positive
89
Neutral
10
Negative
12

Instant Feedback

749 reviews

26
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How would you rate Cask Cartel?
Top Positive Review

“Brilliant”

Jamie E.
10/13/24

The only company i could find that would ship smirnoff peppermint twist to the UK, Tyler updated me every step of the way, item arrived within two weeks, well packaged & exactly as described. Well recommended.

Top Critical Review

“Did not impress me”

Ann B.
9/29/24

I ordered some hard to find beer. It was shipped in a very large box - too large for the 4 cans of beer. The beer was not protected well and rolled around in the large box. I also had to send an email asking about the status of my order. More communication would have helped.

Reviews (887)

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cask cartel (134) customer service (98)
Thumbnail of user rhale
Texas
1 review
0 helpful votes
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December 19th, 2022
Verified purchase

Unfortunately they eat it all up with shipping and packaging costs.

Reason I chose this business:

Had exactly what I needed.

Reason I chose this product:

This is my personal favorite.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user rosem1172
Texas
1 review
0 helpful votes
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January 16th, 2023
Verified purchase

Ok. It was delivered. Late as usual. Contents were fine

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

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Thumbnail of user steves3021
Texas
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

A little concerned about ETA but received and in excellent condition. Thank you.

Responded to un a timely matter and concern.

Reason I chose this product:

Wanted to try it.

Service
Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user edwardk692
North Carolina
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

Great service and safe packing. Shipping was kinda high though.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

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Thumbnail of user janetm1922
Nevada
2 reviews
0 helpful votes
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September 27th, 2022
Verified purchase

Rapid, accurate, and reliable when shopping for a rare Bourbon

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the five-star review!

Thumbnail of user roberth5728
Illinois
1 review
0 helpful votes
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January 24th, 2023
Verified purchase

Great experience- received my order and was in good condition

Reason I chose this business:

Came recommended

Reason I chose this product:

I was searching for it

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

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Thumbnail of user garyw1524
Michigan
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Had a leaky bottle, but nothing major. Overall satisfied.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We are so sorry to hear that your shipment arrived leaking. Please reach out to our Customer Service Team at hello@caskcarltel.com to resolve this matter.

Thumbnail of user elind3
Texas
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Easy to order and item arrived in perfect condition.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user scottw2073
Washington
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Products arrive packaged very securely and in excellent condition.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

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Thumbnail of user elizabethc2719
South Carolina
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Exactly what we wanted. Thank you so much! We've been looking everywhere for this!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user parkerd50
Arizona
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

The item arrived extremely fast and was very well-packaged. Highly recommended!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user bethm840
South Carolina
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Santos arrived in time for Christmas. Thank you. Cast Cartel send a lot of emails.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user kenf369
Michigan
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

A little slow to respond. But they always come through.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user peggyd352
North Dakota
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

The person loved his gift was very happy I will order again.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user hayleyl80
Nebraska
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Order was as described, I would do business again.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user shrir8
Wyoming
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Quick arrival, the most exceptional packaging! Exactly what I ordered.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user kerrir28
New York
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Last minute Christmas gift arrived in time as promised

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user johnm11127
Texas
3 reviews
0 helpful votes
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December 3rd, 2022
Verified purchase

Great choices and quick responses. Best in the west

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user briano677
California
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

I haven't used Cask Cartel before, and they delivered the right product on time at a fair price.

Thumbnail of user jakem566
Administrator C. – Cask Cartel Rep

Thank you for your lovely feedback!

Thumbnail of user danielf1399
Canada
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Delivered on time and in great packaging.
No problems with order or delivery!

Thumbnail of user jakem566
Administrator C. – Cask Cartel Rep

Thank you so much for taking the time to leave such a kind review!

Thumbnail of user adamc1107
New Jersey
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

Speedy delivery. Extremely easy purchase. I'm a happy repeat customer

Thumbnail of user jakem566
Administrator C. – Cask Cartel Rep

Thank you for your kind feedback!

Thumbnail of user angelr452
Virginia
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

You guys are the best very happy quick delivery great customer service

Reason I chose this product:

Can’t not find no where else

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the feedback!

Thumbnail of user clayg42
Texas
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

Quick delivery and great packing. Would order from again.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the feedback!

Thumbnail of user kellek8
Nevada
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Quick and easy service. Love ordering from Cask Cartel.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user juliannag28
New Jersey
1 review
0 helpful votes
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December 15th, 2022
Verified purchase

Got a Christmas gift for someone, and it was perfect!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

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Thumbnail of user jakem566
Administrator C.
Typically does not respond to reviews

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