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Cask Cartel has a rating of 4.5 stars from 887 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience, and fast delivery. Cask Cartel ranks 11th among Food & Drink sites.
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749 reviews
The only company i could find that would ship smirnoff peppermint twist to the UK, Tyler updated me every step of the way, item arrived within two weeks, well packaged & exactly as described. Well recommended.
I ordered some hard to find beer. It was shipped in a very large box - too large for the 4 cans of beer. The beer was not protected well and rolled around in the large box. I also had to send an email asking about the status of my order. More communication would have helped.
Found a hard to find bottle for a friend. Shipping was a little over the top but got a special gift for a friend.
Rang the bell and left it. Never had to sign which could be a good thing or bad if a minor had gotten ahold of it..
Thank you for sharing! We are so sorry to hear that the carrier did not deliver the shipment appropriately and will advise our fulfillment team to investigate this matter.
After waiting for almost a month my order came in and it was the wrong items I ordered a 12 yr zaya rum and they sent me a 16 yr
Customer service was excellent and prompt
Referal from a friend
It was something I’ve been looking for and could not find in my state.
We appreciate the candid feedback! Our Customer Service team is able to assist you in rectifying this matter. Please reach out to hello@caskcartel.com
Took way too long from order to delivery Took way too long from order to delivery Took way too long from order to delivery
We are so sorry to hear that delivery was not in the time frame that was anticpated. Rest assured, our retailers are working hard to ensure all orders are shipped out as soon as possible! We appreciate your business.
Great variety of products. Excellent responsiveness during the holiday season when I was concerned about my gift arriving.
I was concerned about the product not shipping. They answered my inquiry almost immediately.
They are one of the few sites that deliver to NYS.
I wanted a top quality aged Caribbean rum. My selection fit this criteria.
Thank you for sharing! We appreciate the feedback.
My initial order had difficulties being fulfilled. Cask Cartel worked with me to find a solution, then delivered promptly.
Thank you for sharing. We appreciate the feedback!
Took a few extra days but was worth the wait.packaged awesome arrived perfect. Thank You Cask Cartel excellent job.
Thank you for sharing. We appreciate the feedback!
Very easy ordering will definitely order again lot of choices to choose from. Really enjoy browsing through your web site
We appreciate the feedback! Thank you for the five-star review!
Order arrived faster then I expected. Was happy with the overall experience and will be ordering again.
Thank you for sharing!
Very satisfactory, timely and well received. When original package was damage / lost, insurance option quickly replaced the items.
Immediately addressed the damaged / lost shipment and insurance quickly replaced the items.
Had the desired dark rum
Recommended by restaurant in Maui
We appreciate the feedback and are so sorry to hear that your original package was damaged/lost! However, we are happy to hear that you received your replacement in a timely fashion. Thank you for being a valued customer to CaskCartel.com.
This was the first time I've had moonshine. Let me tell ya that stuff is FIRE! Order arrived quick and very well packaged.
Thank you for sharing!
Easy to place an order for exactly what I wanted. Package arrived on time and in perfect condition. Thank you!
Thank you for sharing. We appreciate the feedback!
Always get nervous with shipping bottles. The packaging was sturdy enough to withstand a rollover crash! Well done!
Thank you for sharing. We appreciate the feedback!
Although shipping was a little slow. I guess it should be expected around the Holiday season. Over all would purchase again
Thank you for sharing!
It was difficult trying to track shipment. Items were as described and packaged beautifully. A little pricey.
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Easy to order, top shelf merchandise. Fast efficient delivery very dependable thank you all at Cask Cartel.
I was looking for whiskey, bourbon and tequila but I was looking for good quality products. Fortunately we found Cask Cartel.
We went to a rock concert in Buffalo, NY. Their was a table featuring Blackened whiskey
We appreciate the feedback and five-star rating! Thank you for being a valued customer!
Product is amazing! Quick delivery and great customer service! Definitely had a much more positive outcome this time!
Great customer service and got things settled quickly
Live Von Payne
Have a bottle and needed a refill before we run out
Thank you so much for sharing!
Orders come quickly. Prices a little high though. Some whiskeys significantly overpriced due to limited quantities and/or over hyped.
Not all products available in my state
Like bourbons and Irish
Thank you for sharing!
This is our 4th or 5th Cask Cartel order. As usual they delivered everything just fine. I will use them again whenever we want to send something.
Thank you for sharing! We appreciate the feedback.
Great experience except one glass arrived broken. The delivery was fairly speedy. I will order from this company again.
We are so sorry to hear that a broken glass arrived with your shipment. Please reach out to our Customer Service Team at hello@caskcartel.com to have this matter resolved.
It took forever to get the shipment. Communication was limited and WAY overpriced. I'll never order from this site again
We are so sorry to hear that you were not satisfied with your CaskCartel.com experience. Our fulfillment team tries to offer the best pricing and fastest delivery possible. Unfortunately, in the Spirits industry, there are many distributor and carrier delays that can affect the fulfillment of orders placed. For this, we truly apologize.
Fast and easy purchasing experience with Cask Cartel. They have a great selection of premium spirits.
Thank you for sharing. We appreciate the feedback!
Great web site offering a variety of products. Competitive prices. Fast secure shipping. Outstanding customer service.
Repeat customer
Thank you for sharing! We are so pleased to hear that you had a great experience with our Premium Spirits Marketplace!
Ordering was easy. Getting the product took a while and didn't have any updates until it finally shipped.
Cask Cartel had Jager Manifest in stock.
I love Jager and can't buy Manifest in the US.
We appreciate the feedback and thank you for your business! We are so sorry to hear that the delivery was longer then anticipated!
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Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.