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Cask Cartel has a rating of 4.5 stars from 887 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience, and fast delivery. Cask Cartel ranks 11th among Food & Drink sites.
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749 reviews
The only company i could find that would ship smirnoff peppermint twist to the UK, Tyler updated me every step of the way, item arrived within two weeks, well packaged & exactly as described. Well recommended.
I ordered some hard to find beer. It was shipped in a very large box - too large for the 4 cans of beer. The beer was not protected well and rolled around in the large box. I also had to send an email asking about the status of my order. More communication would have helped.
Products are great, however their pricing needs some major help. Can find same products at local liquor stores for $10 to $25 cheaper a bottle. If I was ordering a rare item, I would definitely look here for supply, or go and see what your local liquor store could order for you to save some money.
Nothing wrong with Cask Cartel, but FedEx ignored big sign not to leave packages on steps, was 4 days late, and never got an adult signature. Maybe ship with someone else?
I placed my order and recieved an email within 36 hours stating the label was created and package would be sent soon. However, 7-8 days later, requested an update on the package delivery date. Two days after that, the package left the warehouse. It took just 4-5 days for me to receive the package once it left the warehouse. I paid over $24.00 in delivery costs. Baffled at the fact it took over two weeks to receive my order.
I waited a little over a week after placing my order without hearing any updates. I followed up asking about order timing and I was provided with tracking info the same day. Ultimately the bottle arrived in great shape, so no complaints there. I just would've appreciated better communication in between since it was an expensive bottle already and I paid a higher price at Cask Cartel than other sites had listed because I trusted their claim that they could find bottles that other sites might not actually have in stock. I am not unhappy overall, but I'm left wondering if I could've paid less and received my order sooner from a competing site.
The product came but it took 3+ weeks to arrive and no updates other than it's on the way
Did exactly what was agreed to and on time. I wouldn't hesitate to use them again.
Amazing selection and good value. Hard to find bottles are available and easy to search for
Items were received intact and quickly, no damage noted and packaging was secure and unbroken
The product arrived in good time and in good shape!
Because you shipped to Colorado.
We had enjoyed it before in NC and could buy it there, but for some reason no liquor stores near us carried it.
Smooth ordering process and communication with email updates.
Great delivery process and the packaging is great. All products arrive in great shape.
Unable to get in our area
My daughter loves it. She can't wait until December 1st.
Placed my order but it took a long time to arrive.
The website was easy to use and the shipping was unbelievably fast. Highly recommend.
Prompt delivery and was very much enjoyed. Thank you.
Was a gift for Christmas and they were very happy with the Tin Cup Whiskey they received.
The ordering, delivery and execution were outstanding
Ordered received as described, I had no issues with this purchase.
It was a great experience! I liked how easy the tracking was...
I was not quite clear on the delivery process, which would have been helpful.
Timely and protected. I'm used to the continued great service!
Be careful with this company. They're quick to take your money but slow to communicate how long it would take to ship. And when they LOSE your item, and you just want to cancel, they blame you for not buying additional insurance. Spend your money somewhere else!
Tip for consumers:
It's expensive but apparently if you don't buy all kinds of insurance, they don't care about customers.
My purchase was well packaged and secured to prevent any breakage or damage.
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