• Cask Cartel

Cask Cartel

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Overview

Cask Cartel has a rating of 4.5 stars from 887 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience, and fast delivery. Cask Cartel ranks 11th among Food & Drink sites.

  • Quality
    420

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 80.2%
Positive
89
Neutral
10
Negative
12

Instant Feedback

749 reviews

26
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How would you rate Cask Cartel?
Top Positive Review

“Brilliant”

Jamie E.
10/13/24

The only company i could find that would ship smirnoff peppermint twist to the UK, Tyler updated me every step of the way, item arrived within two weeks, well packaged & exactly as described. Well recommended.

Top Critical Review

“Did not impress me”

Ann B.
9/29/24

I ordered some hard to find beer. It was shipped in a very large box - too large for the 4 cans of beer. The beer was not protected well and rolled around in the large box. I also had to send an email asking about the status of my order. More communication would have helped.

Reviews (887)

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Reviews that mention popular keywords

cask cartel (134) customer service (98)
Thumbnail of user fernandor289
California
2 reviews
1 helpful vote
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November 9th, 2022
Verified purchase

Four weeks to get order to late for the wedding party. Price 300%overcharged

Reason I chose this business:

Because I am an IDIOT

Service
Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We are so sorry to hear that the delivery time frame was longer than anticipated. Our retailers are working hard to improve.

Thumbnail of user jaymaleec
Washington
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Exactly What I ordered and a very decent price and easy to order

Reason I chose this business:

I love moonshine at a good price

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate the feedback!

Thumbnail of user valeriem411
California
3 reviews
0 helpful votes
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January 1st, 2023
Verified purchase

My son loved his gift and I was really surprised how fast I got my order. Thank you!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user kimb2271
California
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

It just took a little longer to get here and I had to use their app to track.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user alanh1111
California
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

Great and easy shipping if my bourbon. Everything was packaged very well.

Reason I chose this business:

Good selection of Blackened

Reason I chose this product:

Metallica Fan been collecting all of the releases.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you so much for sharing! We appreciate the feedback!

Thumbnail of user robertf3700
Massachusetts
2 reviews
0 helpful votes
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September 27th, 2023
Verified purchase

I was able to find some hard to find items with ease.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you so much for sharing! We appreciate the feedback!

Thumbnail of user jamesm7948
Maryland
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

Thanks for absorbing some of the drastically increased price after I made and paid for the order.

Thumbnail of user gregorya445
Ohio
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

Delivery was packed secure. And everything looked great when it arrived. Was excited to try it out.

Reason I chose this business:

Honestly they were the only ones that had the product I wanted and was able to deliver.

Reason I chose this product:

Delivery took a little time but over all expected. Products were good. Never had them and wanted to try them. And selection was great

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We are so happy to hear that you received a satisfactory delivery.

Thumbnail of user brooks44
Washington
2 reviews
0 helpful votes
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November 30th, 2022
Verified purchase

Simplicity at it's finest. Easy to place order. Great tracking of order.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the feedback!

Thumbnail of user jeanb1058
Pennsylvania
1 review
0 helpful votes
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September 16th, 2022
Verified purchase
• Updated review

Easy ordering, kept informed of status of order &. Was able to track progress of shipment. Perfect!

Since package had to be signed for I had to change the address for delivery. Got personal confirmation from a rep

Reason I chose this business:

Reviewed companies on line. They had good reviews

Reason I chose this product:

Read their reviews

Service
Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you so much for the five-star review!

Easy ordering
August 28th, 2022
Verified site experience
• Previous review
Thumbnail of user briand1968
Georgia
1 review
0 helpful votes
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September 27th, 2022
Verified purchase

The overall experience we well and I will use the service again.

Reason I chose this business:

Had the hard to find product I was looking for.

Reason I chose this product:

Investment purposes.

Service
Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user maiten3
Pennsylvania
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

It was a very good experience. Would easily do it again. Thanks!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user kristalm4
Texas
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I had an excellent ordering experience. I will use this company again.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user kp435
California
1 review
0 helpful votes
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April 10th, 2023
Verified purchase

Easy and straightforward. I am happy that you had what I needed.

Reason I chose this business:

One of only a few that carry what I needed. So grateful.

Reason I chose this product:

I am so happy to have the alcohol that I use when I make my tinctures. Thank you for the service and good delivery. I look forward to ordering again.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user michaelt3596
West Virginia
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Arrived on time to the friend I ordered for so they could enjoy it for the holidays

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user stevea1724
Arizona
1 review
0 helpful votes
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February 4th, 2023
Verified purchase
• Updated review

I found what I want at a decent price. However it took over a week to ship.

Reason I chose this business:

They had the Whiskey I was looking for.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for reaching out and providing this candid feedback. Please be advised that processing with the assigned fulfillment partner is typically 4-10 buisiness days for orders placed on CaskCartel.com. We are so sorry that you were not satisfied with the shipping time frame. Rest assured, our retailers do their best to have orders out as quickly as possible during the Holiday season.

I found what I want at a decent price
December 16th, 2022
Verified site experience
• Previous review
Thumbnail of user kellin54
North Carolina
2 reviews
0 helpful votes
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January 2nd, 2023
Verified purchase

Very easy to navigate site, order, & track delivery! Very positive experience!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user paull2213
New York
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Easy to order.
Delivery was fast.
I would order again from here.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user kevins2673
Arizona
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Nice to find this product available. I will definitely by this again!

Service
Quality
Thumbnail of user jakem566
Administrator C. – Cask Cartel Rep

Thank you for choosing Cask Cartel. We look forward to serving you for many years to come!

Thumbnail of user sharone1093
South Carolina
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Tried to track delivery status to confirm someone would be home to sign. Never got it.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for providing this feedback. Please reach out to our Customer Service Team at 888-548-0333 to ensure this matter is resolved!

Thumbnail of user smithg50
Alabama
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

Very satisfied with ordering and the shipment. Very quick turn-around time.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We are so pleased to hear that you had a great experience with our Premium Spirits Marketplace!

Thumbnail of user jasmineh294
Texas
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

Shipping and delivery went well. No damage and it was timely.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user jamil37
Missouri
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

Ordering was easy, shipping was timely. There's nothing more to say.

Reason I chose this business:

Cask Cartel had a rare bottle I wanted.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user mattc836
California
1 review
0 helpful votes
  • Send Message
February 1st, 2023
Verified purchase

Excellent bottle and delivery for my taste buds enjoy and cheers

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate the feedback!

Thumbnail of user gaill412
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 14th, 2022
Verified purchase

Experience was good. Site easy to use. Deliver in good time.

Reason I chose this product:

What I wanted

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for the feedback!

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Thumbnail of user jakem566
Administrator C.
Typically does not respond to reviews

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