• Cask Cartel

Cask Cartel

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Overview

Cask Cartel has a rating of 4.5 stars from 887 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience, and fast delivery. Cask Cartel ranks 11th among Food & Drink sites.

  • Quality
    420

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 80.2%
Positive
89
Neutral
10
Negative
12

Instant Feedback

749 reviews

26
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How would you rate Cask Cartel?
Top Positive Review

“Brilliant”

Jamie E.
10/13/24

The only company i could find that would ship smirnoff peppermint twist to the UK, Tyler updated me every step of the way, item arrived within two weeks, well packaged & exactly as described. Well recommended.

Top Critical Review

“Did not impress me”

Ann B.
9/29/24

I ordered some hard to find beer. It was shipped in a very large box - too large for the 4 cans of beer. The beer was not protected well and rolled around in the large box. I also had to send an email asking about the status of my order. More communication would have helped.

Reviews (887)

Rating

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Reviews that mention popular keywords

cask cartel (134) customer service (98)
Thumbnail of user mattc836
California
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Excellent bottle and delivery for my taste buds enjoy and cheers

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate the feedback!

Thumbnail of user gaill412
Pennsylvania
1 review
0 helpful votes
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October 14th, 2022
Verified purchase

Experience was good. Site easy to use. Deliver in good time.

Reason I chose this product:

What I wanted

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for the feedback!

Thumbnail of user juliec1951
Missouri
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

Easy ordering and fast shipping with careful packing and excellent product

Quality
Thumbnail of user jakem566
Administrator C. – Cask Cartel Rep

Thanks so much for sharing your experience with us.

Thumbnail of user conchitae2
Virginia
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

I ordered, was given regular tracking information and it arrived when it said it would.

Reason I chose this business:

Item abailable

Reason I chose this product:

Rare and no longer in production

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user chelseyd32
Missouri
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

He loves the bottle and could not get enough of the unique flavor and color.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate the feedback!

Thumbnail of user christinab1329
Virginia
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

The delivery was quick and the packaging was great - everything arrived exactly as I hoped

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback!

Thumbnail of user danielles1165
Virginia
1 review
1 helpful vote
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February 2nd, 2023
Verified purchase

One of the bottles took 3 weeks to get and I didn't have it for the event I needed it for

Reason I chose this business:

Because they had what I needed

Reason I chose this product:

I needed them for an event

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for reaching out and providing this candid feedback. Please be advised that processing with the assigned fulfillment partner is typically 4-10 buisiness days for orders placed on CaskCartel.com. Typically, the holidays do cause some delays. We are so sorry that you were not satisfied with the shipping time frame. Rest assured, our retailers do their best to have orders out as quickly as possible during the Holiday season.

Thumbnail of user debral1150
Washington
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

I thought i would receive my product sooner,since i paid $20.00 for shipping.

Reason I chose this business:

First to show product

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you so much for sharing! We appreciate the feedback and are so sorry to hear that you were not satisfied with the shipping time frames.

Thumbnail of user dianas1576
Texas
1 review
0 helpful votes
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September 4th, 2023
Verified purchase

They sure do know how to wrap bottles. And the delivery was on point

Reason I chose this business:

Your product

Reason I chose this product:

My husband is a fan of Metallica

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you so much for sharing! We appreciate the feedback!

Thumbnail of user stanh122
Washington
1 review
0 helpful votes
  • Send Message
September 22nd, 2022
Verified purchase
Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the feedback. Please reach out to our customer service team at hello@caskcartel.com and they will be happy to assist you!

Thumbnail of user merrym51
North Dakota
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

Place the order and all the processing and delivery is done seamlessly. Thank you!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user christopherh1669
North Carolina
1 review
0 helpful votes
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September 30th, 2022
Verified purchase

I work full-time. I find it difficult to be home to receive the product.

Reason I chose this business:

Good product, easy ordering process.

Reason I chose this product:

My preferred product.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We apologize that shipping protocols are not what was anticipated.

Thumbnail of user rodneyi21
Virginia
1 review
0 helpful votes
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August 30th, 2022
Verified purchase

Great products, fast service, and always a new great bourbon/whiskey

Reason I chose this product:

Multi states flavors and varieties

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the five-star rating!

Thumbnail of user johny1108
New York
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Very good service no doubt but It is very expensive.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate the feedback!

Thumbnail of user keng465
California
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Other than the unexpected delay, the experience was very good.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user johnf4719
Texas
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Good tracking and it arrived well packaged, safe and sound.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user gabriela411
Oregon
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

It tasted good by itself but with waffles damn good

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user stevem2751
District of Columbia
1 review
0 helpful votes
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August 30th, 2022
Verified purchase

Very user friendly and friendly service! A verity of products

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user jamesm7633
New York
1 review
0 helpful votes
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November 16th, 2022
Verified purchase

Received. Arrived was leaking. Not too much. Arrived on time.

Reason I chose this business:

Specific product

Reason I chose this product:

Wife likes.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We are so sorry to hear that your order arrived leaking! Please reach out to our Customer Service team and they will ensure to resolve this matter quickly!

Thumbnail of user kimc1654
Pennsylvania
1 review
0 helpful votes
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September 28th, 2022
Verified purchase

It was great! Had what I was looking for and you sent it fast!

Reason I chose this business:

You are the only ones who had what I wanted

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user cindys1424
Michigan
1 review
0 helpful votes
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August 29th, 2022
Verified purchase

I was able to find the product I could not buy in the store

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you so much for sharing!

Thumbnail of user haroldh38
New York
3 reviews
0 helpful votes
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December 6th, 2022
Verified purchase

Great shopping experience, Great customer service and super fast delivery!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user craigm1009
Ohio
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

Great selection and very quick and easy delivery. Excellent experience!

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user zachs227
Indiana
1 review
0 helpful votes
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August 22nd, 2022
Verified purchase

I was able to buy that I could not buy in my home state.

Reason I chose this business:

They had the out of state rum I was looking for.

Reason I chose this product:

I tasted it when I was on vacation.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thanks for sharing Zach!

Thumbnail of user morrisp38
Cuba
1 review
0 helpful votes
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June 15th, 2023
Verified purchase

Great delivery time and great product but over priced

Service
Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

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Thumbnail of user jakem566
Administrator C.
Typically does not respond to reviews

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