• Cask Cartel

Cask Cartel

Write a Review

Overview

Cask Cartel has a rating of 4.5 stars from 887 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience, and fast delivery. Cask Cartel ranks 11th among Food & Drink sites.

  • Quality
    420

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 80.2%
Positive
89
Neutral
10
Negative
12

Instant Feedback

749 reviews

26
See all photos
How would you rate Cask Cartel?
Top Positive Review

“Brilliant”

Jamie E.
10/13/24

The only company i could find that would ship smirnoff peppermint twist to the UK, Tyler updated me every step of the way, item arrived within two weeks, well packaged & exactly as described. Well recommended.

Top Critical Review

“Did not impress me”

Ann B.
9/29/24

I ordered some hard to find beer. It was shipped in a very large box - too large for the 4 cans of beer. The beer was not protected well and rolled around in the large box. I also had to send an email asking about the status of my order. More communication would have helped.

Reviews (887)

Rating

Timeframe

Other

Reviews that mention popular keywords

cask cartel (134) customer service (98)
Thumbnail of user juliannag28
New Jersey
1 review
0 helpful votes
  • Send Message
December 15th, 2022
Verified purchase

Got a Christmas gift for someone, and it was perfect!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user jamesl3823
Georgia
1 review
0 helpful votes
  • Send Message
December 15th, 2022
Verified purchase

Product arrived on time and was packaged really well.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user dougl444
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 19th, 2022
Verified purchase

Arrived within a good time, definitely paid more than other sites

Reason I chose this product:

Enjoy this bourbon

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for the feedback!

Thumbnail of user alanr664
Montana
1 review
0 helpful votes
  • Send Message
September 27th, 2022
Verified purchase

Got my bottle of climax shine in about a week. So awesome! Plus it was packed perfect

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the five-star review!

Thumbnail of user janetm1922
Nevada
2 reviews
0 helpful votes
  • Send Message
September 27th, 2022
Verified purchase

Rapid, accurate, and reliable when shopping for a rare Bourbon

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the five-star review!

Thumbnail of user paulv951
New Jersey
2 reviews
0 helpful votes
  • Send Message
September 12th, 2022
Verified purchase

Received 2 bottles of tequila. Not a bad thing, but my friend who wanted the vodka is disappointed

Reason I chose this product:

Friend recommended

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We are so sorry to hear that there was a mix-up with your order. Please reach out to our customer service team to rectify this matter.

Thumbnail of user vincents723
Virginia
1 review
0 helpful votes
  • Send Message
March 7th, 2023
Verified purchase

Item was packed very nicely, but shipping charges were outrageous,,,reason for 3 stars!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the feedback and are so sorry to hear that shipping charges were not satisfactory for you. Please remember that all charges are based off of the weight of the spirit being shipped, as well as which state the parcel is being delivered too. Shippings spirits does require a great deal of shipping costs due to these factors and our retailers must abide by all shipping regulations that are required. Again, thank you so much for sharing and if you have any questions, please do not hesitate to reach out to our Customer Service Team at hello@caskcartel.com or 888-548-0333.

Thumbnail of user larryj655
Ohio
1 review
0 helpful votes
  • Send Message
October 13th, 2022
Verified purchase

Great selection, and fast delivery
They always carry what I can't find at my store

Reason I chose this business:

I HAVE USED THEM BEFORE

Reason I chose this product:

These items were not available at my local store

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you so much for sharing!

Thumbnail of user isabellat139
New York
1 review
0 helpful votes
  • Send Message
September 12th, 2022
Verified purchase

Updates were great on when package was set to arrive

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for providing this feedback! We are so happy to hear that you enjoyed our services.

Thumbnail of user davidb9750
New York
1 review
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

Will none got what I pay for
Was happpy with the sale

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you so much for the feedback!

Thumbnail of user sherrig174
Vermont
1 review
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

Seamless customer experience. Well packaged. Will definitely order from Cask Cartel again.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you so much for the feedback!

Thumbnail of user karenh4003
Pennsylvania
1 review
0 helpful votes
  • Send Message
February 1st, 2023
Verified purchase

Great Experience will use again thanks for everything.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate the feedback!

Thumbnail of user karin63
Texas
1 review
0 helpful votes
  • Send Message
December 18th, 2022
Verified purchase

Thank you! Perfect experience with tasty bourbon. Fast shipping!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user bobbijok2
New York
1 review
0 helpful votes
  • Send Message
December 11th, 2022
Verified purchase

Good, fast delivery,pleasantly happy! Can't wait to taste!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user paulz766
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 16th, 2022
Verified purchase

Order shipped fast and arrived safe. Customer service was helpful.

Friendly and quick to respond

Reason I chose this business:

Only site that wasn't sold out for what I ordered.

Service
Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user patrickr795
Kentucky
1 review
0 helpful votes
  • Send Message
October 5th, 2022
Verified purchase

While delivery took longer than expected I am well pleased. An excellent job of packaging

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We are sorry to hear that the delivery time frame was longer than anticipated. Rest assured, our fulfillment partners are working hard to ensure that is not a long term issue.

Thumbnail of user allisone117
Colorado
1 review
0 helpful votes
  • Send Message
February 1st, 2023
Verified purchase

Ordered it right before Xmas and still had fast delivery.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate the feedback!

Thumbnail of user briand2134
Georgia
1 review
0 helpful votes
  • Send Message
February 1st, 2023
Verified purchase

Very prompt. Bottle secured thoroughly. I would order from cask cartel again for sure.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback!

Thumbnail of user edwardw911
Pennsylvania
1 review
0 helpful votes
  • Send Message
February 1st, 2023
Verified purchase

Everything worked out well. No issues with the delivery.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback!

Thumbnail of user lisad2838
California
1 review
0 helpful votes
  • Send Message
December 5th, 2022
Verified purchase

Great product! Came very fast. The recipient will be thrilled.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the feedback!

Thumbnail of user soniad178
California
1 review
0 helpful votes
  • Send Message
December 13th, 2022
Verified purchase

Thank you for promptly sending my order, it arrived just as stated.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user gloriaf718
Maryland
1 review
0 helpful votes
  • Send Message
December 13th, 2022
Verified purchase

Overall very good--it's a christmas present so I have no other info for you.

Reason I chose this business:

For the container and stopper and a relative who is a former army person.

Reason I chose this product:

For a bourbon loving family member

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user wendyh906
California
1 review
0 helpful votes
  • Send Message
December 13th, 2022
Verified purchase

We look forward to giving our son this for Christmas.!

Quality
Thumbnail of user lisas4815
South Carolina
1 review
0 helpful votes
  • Send Message
December 13th, 2022
Verified purchase

The packaging and delivery to my dad were fantastic.He loves his bourbon!

Reason I chose this business:

Because you have great product

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user angelm768
South Carolina
1 review
0 helpful votes
  • Send Message
September 27th, 2022
Verified purchase
• Updated review

Easy to order. Well packaged and delivered! Thank you!

Reason I chose this business:

Saw it online and looked like a nice website.

Reason I chose this product:

My friend had some and I wanted my own.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We are so happy to hear that you had such a great experience! We will be excited for you to return!

Easy to order
August 13th, 2022
Verified site experience
• Previous review

Easy to order. Not sure about delivery of product yet

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user jakem566
Administrator C.
Typically does not respond to reviews

How do I know I can trust these reviews about Cask Cartel?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Cask Cartel?