• Cask Cartel

Cask Cartel

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Overview

Cask Cartel has a rating of 4.5 stars from 887 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience, and fast delivery. Cask Cartel ranks 11th among Food & Drink sites.

  • Quality
    420

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 80.2%
Positive
89
Neutral
10
Negative
12

Instant Feedback

749 reviews

26
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How would you rate Cask Cartel?
Top Positive Review

“Brilliant”

Jamie E.
10/13/24

The only company i could find that would ship smirnoff peppermint twist to the UK, Tyler updated me every step of the way, item arrived within two weeks, well packaged & exactly as described. Well recommended.

Top Critical Review

“Did not impress me”

Ann B.
9/29/24

I ordered some hard to find beer. It was shipped in a very large box - too large for the 4 cans of beer. The beer was not protected well and rolled around in the large box. I also had to send an email asking about the status of my order. More communication would have helped.

Reviews (887)

Rating

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Reviews that mention popular keywords

cask cartel (134) customer service (98)
Thumbnail of user thomasm3812
Michigan
3 reviews
0 helpful votes
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October 29th, 2022
Verified purchase

Shipping was a nightmare. I feel it took way too long.

Reason I chose this business:

I've used them before.

Reason I chose this product:

Promotion and selection

Service
Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback and apologize that shipping time frames were a bit delayed. Our fulfillment team is working hard to improve this process.

Thumbnail of user michelec738
Ohio
1 review
0 helpful votes
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September 7th, 2022
Verified purchase

What a perfect t gift for my husbands birthday! We can't wait to open and celebrate!

Reason I chose this product:

Saw an ad and wanted something different for his bday!

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Wonderful! Thank you for sharing and Happy Birthday to him!

Thumbnail of user judyk747
Indiana
2 reviews
0 helpful votes
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May 2nd, 2023
Verified purchase

Just as advertised. Well packaged. Very happy with product and fast delivery

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing. We appreciate your feedback!

Thumbnail of user josepht1461
Illinois
1 review
0 helpful votes
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February 11th, 2023
Verified purchase

Whisky was package well, shipped promptly and delivered in excellent condition. Great experience

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the feedback!

Thumbnail of user davew1131
Illinois
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

Items were sent to friend.who thanked me for them.guess he was happy with the bourbon

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate the feedback!

Thumbnail of user briano677
California
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

I haven't used Cask Cartel before, and they delivered the right product on time at a fair price.

Thumbnail of user jakem566
Administrator C. – Cask Cartel Rep

Thank you for your lovely feedback!

Thumbnail of user glendac223
Louisiana
2 reviews
0 helpful votes
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September 19th, 2022
Verified purchase

Gifted to a friend for his help. Not available locally.

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We appreciate you taking the time to leave a review!

Thumbnail of user danielf1399
Canada
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Delivered on time and in great packaging.
No problems with order or delivery!

Thumbnail of user jakem566
Administrator C. – Cask Cartel Rep

Thank you so much for taking the time to leave such a kind review!

Thumbnail of user adamc1107
New Jersey
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

Speedy delivery. Extremely easy purchase. I'm a happy repeat customer

Thumbnail of user jakem566
Administrator C. – Cask Cartel Rep

Thank you for your kind feedback!

Thumbnail of user dougw459
New York
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Great taste so smooth i would recommend to everyone

Reason I chose this product:

Had a good rating

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing!

Thumbnail of user jesset296
Massachusetts
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Fun site to explore new alcohols and fast delivery!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user debbieb1298
North Carolina
2 reviews
0 helpful votes
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January 1st, 2023
Verified purchase

Y'all made purchasing a gift for my father easy since he was out of state! Thank you!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user elizabethd665
Arizona
3 reviews
0 helpful votes
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December 29th, 2022
Verified purchase

Easy ordering process … made fir an excellent gift

Reason I chose this business:

Best quality fir the price

Reason I chose this product:

Description was appealing

Quality
Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user leeh868
New Jersey
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

II think the shipping cost are too high but other than that very good experience

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback!

Thumbnail of user lisar2851
New Mexico
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Received my order in time for Christmas Eve celebration. Yay!
Thank You!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user jeffreyl1270
California
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Great product. I would definitely order again. Timely delivery.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user jonathans1721
New Jersey
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Super easy, shopped, ordered, checked out and enjoyed! Will definitely use again.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user ariens2
Alabama
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I love knowing that my order will be delivered safe and sound each time. Thank you!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user jessican1325
Tennessee
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Order was easy, arrive quickly, and the product is beautiful!

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback!

Thumbnail of user teresam1590
Tennessee
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Great! Ordered late but it was delivered as promised

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user eduardoa190
Utah
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Properly packaged, it was what I expected……….
Easy to buy.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user grantw165
Ohio
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Ordered and received quickly. Great service during the holiday season.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user geralynm18
Arkansas
2 reviews
0 helpful votes
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January 1st, 2023
Verified purchase

Very nice selection of whisky! Good customer service

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We appreciate the feedback.

Thumbnail of user br367
New York
1 review
0 helpful votes
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January 31st, 2023
Verified purchase

Took way too long to arrive with no interim delivery status. Well packaged though.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

We are so sorry to hear that you were unhappy with the delivery time frame of your order during this Holiday Season. Rest assured, our fulfillment partners are doing their best to ensure all orders are shipped as quickly as possible.

Thumbnail of user annea192
Virginia
3 reviews
0 helpful votes
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December 19th, 2022
Verified purchase

Supposed to get free little bottles did not.
Well packed.

Thumbnail of user customerr157
Customer R. – Cask Cartel Rep

Thank you for sharing! We are so sorry to hear that the Bonus Minis were not included in your shipment!

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Thumbnail of user jakem566
Administrator C.
Typically does not respond to reviews

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