CdDress

I ordered my wedding dress and maid of honor dress for my March wedding from cddress.com in the beginning of January and received a confirmation right away. I was worried about the time frame but he website said they would have them to us in six weeks. Cutting in close but decided to go with it because I absolutely loved the dress. I contacted them in February to see what the progress was and was told due to bad weather storms and the Chinese New Year they would only have the maid of honor dress ready. I was really bummed and asked for a refund quickly so I could get a dress locally. I was concerned since they were far away in China. They refunded my credit card right away. The customer service person, Cindy, was amazingly helpful and kept me in the loop through the whole refund process. I would have loved to have that dress but didn't work out. However, the customer service it fabulous and hope to use them for any big occasion or party I have. Just need to plan my time better!

Stay away from this website. I ordered a dress that looked amazing in the photo, it turned out to be a cheap Mori Lee copy. When it came it was an awful bluefish white colour approx 10 inches too long, very badly made and made from horrible cheap polyester (like fancy dress material!) I immediately returned the dress. When I emailed them for a response they said I should of taken a photo of myself in the dress to send it back to the dress maker so they could make the required adjustments... not sure how they were going to change the colour! So I spent approx £300 plus £20 on shipping back to China with no refund. I haven't heard anything since! Not a happy customer.

Ordered dress on April 4th and had to pay extra shipping cost of $81.00 to get it here in two weeks. Also paid extra to get it to a customized size. When it finally came in it was nothing like the picture it was not exceptable not version of what i ordered. It was so bad it was loose in all the wrong places. I was so angry and upset i was not wearing it to prom! Enraged i sent an email to them explaining why i was so upset and wanted refund they got back to me two days later saying they would get back to me after the weekend cause they were on holiday. They ask me again send sizes throw l email first, heard from them once. No Refund no no email.