• CedCommerce

CedCommerce

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Overview

CedCommerce has a rating of 1.9 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CedCommerce most frequently mention worst company problems. CedCommerce ranks 440th among Ecommerce Tools sites.

  • Service
    35
  • Value
    32
  • Shipping
    17
  • Returns
    21
  • Quality
    33

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
35
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How would you rate CedCommerce?
Top Positive Review

“Excellent Customer Service”

Ibs F.
6/27/17

Jet is a completely complicated platform, at least from my point of view, and this app has somewhat made it understandable to me from a sellers standpoint. They have excellent customer service via their chat and email support.

Top Critical Review

“Watch out for them. Scammy”

Nanci S.
5/17/24

I signed up for a free integration to Etsy. The products never transferred correctly and I ended up not using etsy and never was charged for ANYTHING because I was on the Free plan! https://apps.cedcommerce.com/marketplace-integration/etsy#sm_pricing I never made a sale or got a plan other than the free plan. Then all of a sudden 6 months later with no previous correspondence I find 2 charges adding up to over $300 from them. I wrote them about the illegitimate charge. They sent a form letter. I followed up. They never responded. Steer clear.

Reviews (90)

Rating

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Reviews that mention popular keywords

support team (12) customer service (8) customer support (5) shopify store (3)
Thumbnail of user hyoungminc
KR
2 reviews
0 helpful votes
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December 5th, 2019

I have opted for the store customisation services of cedcommerce and they revamped my store completely. They also did customisation work like installing language converter and making it responsive on all the devices, which my theme doesn't supports. Customised the theme as per our requirements and liking. Now i'm loving my store very much. We have the best korean products one would love to try. They have set attractive banners as per the products, changed the color theme. Proper testing was done before delivering the project to us. they made multiple amendments too as per the requirement. Overall the support was really helpful. Hardworking people. Good job! Thanks

Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

Thank you Hyoung for taking notice of how the Store Customization Service by CedCommerce has helped your Shopify store grow. We really feel glad at such compliments from you. Hope to help you this way always.

Thumbnail of user taryckr
Australia
1 review
0 helpful votes
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February 27th, 2020

By far my favourite importing app I have used ever! Saves me so much time and very cheap costs, the support team are beyond amazing and always there to help, without this app I would be so lost! Highly recommend this app to anyone looking to dropship items from multiple websites such as ebay, ali express, amazon and so much more!

Thumbnail of user hashebulh
Bangladesh
1 review
0 helpful votes
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February 23rd, 2022

In a word, extraordinary.
We are using CedCommerce plugin for catch integration. We got exactly what we wanted.
We have added functions to the plugin as we wish.
I like this topic the most.
Moreover (CedCommerce) support team is very active.
We got them anytime, and they solved our problem very quickly. Their use is very sincere.
Highly recommended.

Service
Value
Quality
Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

Thank you for your generous note. We appreciate you for taking out the time to share your experience with us. We strive to be the best when it comes to the service to our clients and wish to extend this relationship to assist and help you further. We look forward to working with you more. Cheers!

Thumbnail of user tomh785
GB
1 review
0 helpful votes
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November 10th, 2019

The app works brilliantly, it's really easy to use. When there was a minor issue with my product import the team were available immediately to help rectify the issue.

The team are very friendly and quick to respond.

Highly Recommend!

Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

A big thank you, Tom H. For sharing your thoughts with us!

Thumbnail of user ferdinandy
Maryland
1 review
0 helpful votes
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November 20th, 2019

I took some time before giving this review as I wanted to be 100% sure about the app. Although I can't state the upload was that spotless it isn't so abnormal as such other apps.

We've tried this multiple times with different solutions from years and it's rarely perfect however you can fix the listing imperfections pretty effectively and the app itself works extraordinary and at an affordable expense for what you get.

You can't simply launch a site and accept sales. Regularly, you must connect with the support as they are always there to advise you for improving your listings on eBay.

Also, a program makes the procedure so much simple & easier. Maps you Shopify product with eBay requirements with a few simple steps of templates & profile creation.

At last, I would surely want to say the cedcommerce eBay app is incredible & their support is marvelous. We are utilizing the eBay app for now. Might do try their other solutions soon.

Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

Thank you so much Ferdinand Y. For your appreciation!
Stay connected with us in this way, we are always here to help you infinitely.

Thanks!
Team CedCommerce

Thumbnail of user clausd1
Germany
1 review
0 helpful votes
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December 8th, 2021

We used CedCommerce's service for the second time for work on a website subsection. While this work took multiple times longer than expected, in the end we are satisfied with the result. The employee assigned to our work, Abhishek, was very patient with our ever more detailed requests and usually delivered changes rather swiftly. Most noteworthy, his availability throughout the entire time was very high and fully satisfactory. He even did some checks and fixes not included in the assignment as a bonus. We will certainly work with CedCommerce again.

Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

Thank you for leaving us such an excellent comment. We are thrilled to know that you had a lovely and satisfying experience. Also, We always put the clients first, and their satisfaction is our priority; your prolific review reaffirms the hard work we put in everything. Hope to serve you again soon!

Thumbnail of user alanm388
Nevada
1 review
2 helpful votes
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November 11th, 2019

Omni Importer is perfect for importing through from marketplace. I was struggling to do this manually, so happy I found this awesome App! Keep up the great work!

Very easy to use the app, imported 1000+ listing to my Shopify store. Customer care also superb, Always with me online. Price is also very reasonable.

I think this company went the extra mile and got the job done perfect!

It also syncs the inventory! Saves even more time/

Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

Thank you Alan M., for your feedback.! Reviews like these motivate us to provide you the same level of support in the future. Stay connected.!

Thumbnail of user michelleg544
California
1 review
1 helpful vote
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January 13th, 2020

CEDCommerce is an amazing ebay app, that has tremendously reduced my manual workload uploading our shopify products to ebay, with just a click of a button.
So fast, so easy. It would take me hours to accomplish what this software does in less than a minute. So impressed with this software ;) . The best part is the
Customer service you get is amazing! Srajan and his team were always there to help me with any issues or problems I had with the software or if I got stuck figuring out how to use anything! Wow! I just love this software and the support! Thank you Srajan and CEDCommerce, you guys have been a lifesaver in my Ebay business!

Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

Hello Michelle G.,

Thank you for your review. We are grateful to hear your positive words for eBay integration app.

Stay connected with us!

Team CedCommerce

Thumbnail of user olegf10
Florida
1 review
4 helpful votes
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December 29th, 2019

We bought a Magento to Hubspot extension. The installation went very smoothly.

During the setup process, we have some issues with syncing deals in Hubspot. What I was surprised to see is the technical support!
These people stand out for it's product and willing to fix the issues.
We are using more than 20 extensions from different developers for Magento for the past 5 years and that's the best technical support I have seen so far. No one extensions are bug-free and that's why you have to make sure that the issue will be fixed in a timely manner.
We've been working together almost for 2 weeks and every day I received a status update and they were always online.

Also, I would like to mention that we asked them to add a few features in order to see some additional fields in the HubSpot and they added these features pretty fast!

100% recommended! Great people!

Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

Thanks, Mr. Oleg for believing in CedCommerce. We are glad to witness that our HubSpot Magento Integration Extension is proving helpful for your business. Your compliments have greatly elevated our spirits and will help us improve our services even more in the future.

Thumbnail of user zhij1
Malaysia
1 review
0 helpful votes
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October 28th, 2019

I have been using lazada & shopee integration plugin more than 1 year, I understand that every marketplace backend will change code from time to time, sometimes our sync within marketplace will not working after marketplace code changed.
We call to Cedcommerce support team, in very short time they will fix it for us and our sync will back to normal again.
Thank you for your great support.

Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

Thank you Zhi J. For appreciating the work done for you. Assisting you in selling your products on Lazada and Shopee has been an absolute pleasure for me and the team.
Stay connected and Happy Selling!

Thumbnail of user ibsf1
Malaysia
1 review
1 helpful vote
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November 6th, 2019

I have been using Lazada & Shopee integration plugin for my website mjfatonah.com
I understand that every marketplace backend will change code from time to time. Sometime our sync within marketplace will not working after marketplace code changed.
We call to Cedcommerce support team, in very short time they will fix it for us and our sync will back to normal again.
Thank you for your great support.
Highly recommended!

Tip for consumers:
Clear instruction & talk nicely.

Products used:
Lazada & Shopee Integration

Service
Value
Shipping
Returns
Quality
Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

Thanks, Ibs F. For believing in CedCommerce and in our
Lazada, Shopee WooCommerce Integrations. Your compliments have greatly elevated our spirits and will help us improve our services even more in the future. Best of luck with your selling.

Thumbnail of user laurieb232
GB
1 review
4 helpful votes
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November 20th, 2019

Having used the CED Hubspot integration for Magento 1 and had a great experience with their support - dedicated Skype chat with the supporting team, quick to resolve issues and happy to extend integration. I then went on to use their Magento 2 support on a data migration M1 to M2... Delivered on time and to a good standard, one minor issue and a few niggles all resolved quickly. Happy to recommend.

Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

Thanks, Laurie for believing in CedCommerce. We are glad to witness that our service is proving helpful for your business. Your compliments have greatly elevated our spirits and will help us improve our services even more in the future.

Thumbnail of user stevenj667
GB
1 review
0 helpful votes
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July 9th, 2021

This company make and manage good plugins. There was a slight issue when trying to get some money back but in fairness it was likely just a delay in communication from within their company. I did finally receive a resolution, some 30 days after a refund was agreed and promised it was being processing there and then. It looks as though someone who cares about customer service jumped in to fix things.

I have a couple of their products running on my website. The Woocomerce plugin which connects with Etsy, Amazon and Ebay. The stock is aligned and you can sync product listings and imports orders in to woocommerce. Perfect solution for what I wanted.

Products used:
Etsy, Amazon and Ebay integration with Woocommerce.

Service
Value
Returns
Quality
Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

Thank you for leaving your valued feedback. We are glad that you loved our solution and took out the time to share your experience with us - and we agree, At CedCommerce, we aspire to put our best foot forward when it comes to our support and customer experience. We are fortunate to have clients like you. Looking forward to more amazing times together. Cheers!

Thumbnail of user wilnas1
Florida
1 review
2 helpful votes
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November 15th, 2019

I give the Omni importer app a 10 out 10. Its a must have if you run Etsy and shopify store. Also they have amazing support team. When i say amazing i truly mean it. My favorite customer Representative is Deepti Shukla. Shes truly heaven sent. From day one she walked me step by step with everything. I love using all of cedcommerce apps. Their apps makes life so easy when running your shopify store.

Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

Thank you Wilna S., for your feedback.! Reviews like these motivate us to provide you the same level of support in the future. Stay connected.!

Thumbnail of user marcol91
New York
1 review
4 helpful votes
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September 29th, 2019

I tried and tested about four or five apps that post products from Shopify over to my Etsy shop and CedCommerce was the clear winner, by a huge margin. The vast majority of the other apps barely worked. And the ones that did work were not very consistent. CedCoommerce worked from the beginning with very few issues. It has a slight learning curve but once you use it a few times it's not very difficult. Also, they have pretty good customer support, for when I got stuck, that is easy to get ahold of.

Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

We are so grateful for your kind words. Thanks, Marco L. Helle for sharing your review with us and the community...!

Thumbnail of user johnd5983
Canada
1 review
1 helpful vote
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January 7th, 2022

Their support is not responsive at all, and they do not fix their software bugs. They do not even check if they fix your issues, but instead just say something insultingly simple such as "it's done" while nothing is done, and the bugs still exist. One of the worst software and support experiences I have ever had. Stay away.

Service
Value
Shipping
Returns
Quality
Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

It is sad to know that you had to go through an unpleasant experience. This definitely doesn’t sound like the services we tend to provide to our valuable clients. Without wasting another minute, we would like to look inside the matter and make it right for you. Please accept our sincere apologies and connect with us directly at support@cedcommerce.com. We hope we can do better this time

Thumbnail of user jc1326
Philippines
1 review
3 helpful votes
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April 13th, 2021

Everything else within their scope of service. From the time frame, to output of quality, to getting shortchanged, to getting scammed for additional payment for basic functions like importing products. I tell you, don't deal with this company. It's the traditional Indian scammer you hear a lot about.

Overall, we haven't got the system to work. It was an omnichannel system for multiple e-commerce platforms. They refused to refund stating they did their part in trying to make it work.

Tip for consumers:
Do not get scammed by Cedcommerce. They provide unpolished programs and APIs for your headaches to start

Products used:
N/A

Service
Value
Quality
Thumbnail of user mohamedn19
Morocco
1 review
2 helpful votes
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December 8th, 2019

I used the Omni app to import all of my eBay products over to Shopify, syncing my inventory and prices in the process. They have great pricing plans and super helpful customer service. They're available to talk whenever you need any assistance the support team is there to help, I couldn't recommend them enough.

Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

Thank you so much for your kind words, Mohammed. We put customer experience and satisfaction as our top-most priority. Your appreciation motivates us to make our services more effective! We are looking forward to work with you again in the future!

Thumbnail of user holgerf4
Germany
1 review
2 helpful votes
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November 29th, 2022

We did a shop restore project and seo with them and both tasks were way beyond expectations - shop performance went down and for SEO matters they offered a flat sum for concrete deliverables and then claimed that a perpetual plan with monthly payments is required to achieve project goals. Better beware.

Service
Thumbnail of user mikef502
Florida
1 review
0 helpful votes
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September 4th, 2019

I gave these guys access to my site in order to troubleshoot a buggy extension and they end up wiping out my homepage without an explanation. Customer service is terrible, they called me a liar and hinted that i broke my own site to blame them. The developers obviously have no idea what they are doing. I asked them to share the extension changelog with me and they refused which told me they are hiding something. When i asked to be refunded for the buggy extension they got offended and send me a link saying their policy is no refunds. I called american express and got the charge reversed.

Stay away from these guys if you value your business

Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

Hey Mike, Apologies for the inconvenience as you had a bad experience with us. As discussed with our development team, your homepage issue was caused due to malfunctioning of the template and was resolved instantly. We ensure that our extensions are fully tested and bug-free and you have already accepted that the error occurred was not because of our extension. We at CedCommerce value our customers and we are more than happy to help you in the future & to prove that we are capable of handling such projects.

Thumbnail of user robertp4381
California
1 review
3 helpful votes
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February 4th, 2023
Verified purchase

Company never pulled through with the project. Was very spotty on their follow-up and timeline and was never able to produce a finished product for my company. In the end they never pushed it to production and it was a lost project that wasted $$$ money on.

Tip for consumers:
Stay clear from this company

Products used:
Nothing it wasn't delivered

Service
Value
Returns
Quality
Thumbnail of user jaredp115
Australia
1 review
0 helpful votes
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January 19th, 2022
Verified purchase

As everyone on Catch knows, the worst part about selling on Catch is trying to get your products listed on Catch. Whilst the documentation on the app is a little vague, the CedCommerce support team sorted out any issues I had in less than 24 hours from purchase and our products are being streamed from website to Catch.

Well done team - Would recommend this to anyone selling on Catch.

Service
Value
Shipping
Returns
Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

Thank you for leaving us such an excellent comment. We are thrilled to know that you had a lovely and satisfying experience. Also, We always put the clients first, and their satisfaction is our priority; your prolific review reaffirms the hard work we put in everything. Hope to serve you again soon!

Thumbnail of user alexm832
Florida
1 review
0 helpful votes
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December 5th, 2019

CedCommerce has shown excellent service and all of there Apps are excellent. From the importer to there intergrations, they all provide solutions to your issues. Their service is excellent. Available at any time and they provide a 1 on 1 agent. They are always looking out for your business and helping you reach your goal. I highly recommend CedCommerce and all their Apps. You would not be disappointed.

Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

Thank you Alex, for these amazing words. Your words are a huge achievement and success for our team. Assisting you on Walmart and Importer is a pleasure.

I wish you have great success and business growth!

Thumbnail of user stevena821
Nevada
1 review
2 helpful votes
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December 29th, 2021

Want to have your pricing, sizing options, and inventory counts screwed up on both Etsy and Shopify? Go with CEDComerce to butcher things horribly.
Their "integration" deleted sizing options, assigned the cheapest pricing option to the remaining most expensive sizing option, and butchered inventory.

They sell garbage services. Avoid them unless you want to redo your listings on both sites.

Products used:
Inventory integration

Service
Value
Quality
Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

Apologies to hear your experience was less than 5-stars. We are always known for our attention to detail and for serving you with the best. We regret that we missed it this time, and would like a fresh chance to earn your trust. Please connect with us at apps@cedcommerce.com.

Thumbnail of user fernandos39
Argentina
1 review
4 helpful votes
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September 13th, 2017

Won't recommend Cedcommerce Walmart Extension for Magento. They are still on beta and there a tons of bugs. Sometimes works good but it not synchronizes correctly with Walmart. Had to pay many hours to our IT team to work with their IT team to make it work. Our IT team send them the code errors and they fixed, we install but many times it fail again.
Not as reliable as needed. Confusing. Not finished yet but they charge you as it is. Mediocre.

Thumbnail of user praddepk
Ankit G. – CedCommerce Rep

Hi Fernando S.
Thank you for taking the time to provide valuable feedback. We're disappointed to hear you did not have a favorable experience working with Cedcommerce. We have forwarded your query to the higher authority they will contact you soon. Have a nice day.

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From the business

CedCommerce is a brand that builds brands. The company aggressively works towards changing the way business is done online. Its services and area of expertise vary from revolutionary Multichannel Solutions to Digital Marketing all through the Mobile Apps and Website Designs, Store Setup, Business Intelligence and consultations however the merchants require.

CedCommerce is a client-first company. 10 years ago, we embarked on the journey of providing best-in-class affordable eCommerce solutions. We came together as a group of hardworking people with a single-minded goal- making eCommerce easier.
We believe in providing tailor-made solutions for our clients’ specific needs. Our attention to detail & dedication has helped us become a global leader and a one-stop shop for e-Commerce solutions.

A powerful team of 500+ employees with years of experience in the field of eCommerce affairs sound in technology and business management work together towards one common goal: helping marketplaces, frameworks and merchants.
With an ever-growing scale of partnerships, CedCommerce is only deepening its roots by building an all-encompassing eCommerce ecosystem to make the process of Multichannel/ Omnichannel selling simplified and frictionless.
CedCommerce excels in providing native integration solutions between SaaS/Open Source eCommerce Platforms and 160+ Marketplaces across the globe. The innovative team is also in the practice of helping out new and old Marketplaces by sorting the hassles their merchants might face in selling online.
CedCommerce is partners with Google Shopping Actions, Facebook Marketplace, Walmart, Lazada, Sears, Amazon, eBay, New Egg, BestBuy, Tophatter, Bonanza, Shopify, Magento, Opencart, Bigcommerce, Hubspot, Google Ads, Facebook Marketing, etc.
Some of the unique features of services from CedCommerce are:

1000+ Custom E-Commerce Online Store Experience
Store design and development based on the most recent market trends.
Help new marketplaces by designing dedicated enabler Apps supported by all frameworks by bringing Marketplaces to the front and solving their Seller Management problems.
Most updated SaaS and Open Source based solutions
Strategies and Consultation for Business Development and optimization
Vast and well equipped Research and Development Team
After Sales Service

Company Representative

Thumbnail of user praddepk
Ankit G.
SEO Analyst
Typically does not respond to reviews
He is an SEO Analyst and loves to wander in her own thoughts.
Always makes time to explore new insights in marketing, Branding, and SEO.

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