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CellPhoneCases

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Overview

CellPhoneCases has a rating of 2.6 stars from 634 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CellPhoneCases most frequently mention customer service, screen protector, and credit card problems. CellPhoneCases ranks 239th among Mobile Accessories sites.

  • Service
    221
  • Value
    211
  • Shipping
    214
  • Returns
    212
  • Quality
    210

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
29
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How would you rate CellPhoneCases?
Top Positive Review

“No order confirmation no delivery”

Trisha T.
7/5/19

At first I was incredibly concerned as my order never are and I thought I had been scammed. BUT 3 weeks later it arrived and it's brilliant apart from my screen protector broke when I was trying to put it on. I will order another so no big deal but the case itself feel like ultimate protection.

Top Critical Review

“Website misleading”

Doug M.
2/8/24

I recently ordered a cellphone case for my moto one 5g ace that was listed as compatible with my phone. After receiving it I found out it didn't have a fingerprint cutout, which was important to me. I emailed customer service and they wouldn't give me a refund. They said I could send it back at my expense, which would have been over half of what I paid for it. Since there website directed me to this case they should have refunded my money. Customer services only response was I got what I ordered. Needless to say I won't be ordering from them anymore.

Reviews (634)

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Reviews that mention popular keywords

customer service (63) screen protector (45) phone number (18)
Thumbnail of user cheryt2
India
1 review
0 helpful votes
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April 22nd, 2021

Love this case... sturdy and weighty protection. This is a sturdy, heavy duty case. It was too bulky for my needs. The kickstand was very flimsy compared to the case.

Thumbnail of user williamc1871
Maryland
1 review
0 helpful votes
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September 25th, 2020

I ordered a case for a Nokia3.1 plus. Cell phone cases.com sent me a case for a Nokia 3 C. It is to small. Now I have to pay shipping to return and a 20% restocking fee. What a bunch of crooks.

Thumbnail of user jamesm4705
Canada
1 review
0 helpful votes
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April 20th, 2021

This is my 2nd case. My first black one was great. Bought another in the gunmetal color. The case is just as protective but the paint is chipping off.

Thumbnail of user dylanh156
Washington
1 review
0 helpful votes
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June 4th, 2021

The case makes the phone feel a lot bigger than what it really is, but I like it because I fe like it gives tection to the phone. Having the option to change the color of the buttons is also cool.

Thumbnail of user amandam1460
Pakistan
1 review
0 helpful votes
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April 18th, 2021

Just received today! Looks good, protective, and durable. Priced well too. But the best part... made in South Korea, not China! Thank you mybatt for this superb product!

Thumbnail of user maryn230
North Carolina
1 review
0 helpful votes
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August 6th, 2019

I ordered a case on July 23,2019. After requesting it, I was sent an email with a tracking number which said my order was in Raleigh, NC on the 26th. I have been unable to get an update since and today is August 6th. I have sent a few emails and they asked me to verify my full shipping address which I did. No response so I emailed again and said I would like an update. They said they requested my address so they could verify as 95% inadvertently type in the wrong address or some such thing. I was told to notify them today after the mail run if it still had not arrived. It has not in either my home box or P. O. box. So as they said it was my choice to have them re- ship or refund my money, I just requested my money and for them to let me know when I could expect my money back in my account. My mistake for not checking their reviews before ordering. I won't repeat that and I won't be ordering from them again. It supposedly made it to Raleigh in 3 days from the time I ordered it and hasn't made it through the distance from Raleigh to Asheville and can not be tracked by me either. Hmmm!

Thumbnail of user bartleys3
Missouri
1 review
1 helpful vote
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May 4th, 2023

I paid by credit card for a Samsung Galaxy case bundle. Had to return it to get proper size. NEVER Rec'd the replacement product.

Tip for consumers:
Scam Artists. Published telephone number NEVER answers. NEVER REPLY to e-mail, 4 letters, BBB inquery.

Products used:
Cell phone Case purchased elsewhere

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Thumbnail of user jarede35
Canada
1 review
0 helpful votes
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November 28th, 2020

The case looks and feels good when new, but scratches easily then looks like cheap plastic. Only I got this type normal product may be.

Thumbnail of user edik6
California
1 review
0 helpful votes
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July 29th, 2021

Really surprised how nice this case is! Fits like a glove for the phone. I purchased the clear and loving it! It's easy to hold also.

Thumbnail of user bertj16
Missouri
3 reviews
0 helpful votes
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December 2nd, 2020

Great design case works great I work in construction and this has saved my phone from braking multiple times getting out of the heavy machines

Thumbnail of user davidd2804
Idaho
1 review
0 helpful votes
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April 20th, 2021

I've been using it since the iPhone 11 came out and so far it's protected my i phone from drops. Would likely buy it again.

Thumbnail of user janef387
Georgia
2 reviews
0 helpful votes
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October 17th, 2021

Great fit, no wiggle room. Good grip, seems very protective haven't dropped my phone to know for sure. Easy to put on. I love it

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Thumbnail of user elizab11
Kentucky
4 reviews
36 helpful votes
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April 14th, 2019

I have a good quality beautiful case! For 10 bucks too! I see the negative reviews but my experience was not bad at all.

Thumbnail of user timw539
California
1 review
0 helpful votes
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November 19th, 2020

Got a case from this site for my note 8. Works great. Very nice quality. Shipped out next day. I got it in 3 days

Thumbnail of user vickiegriffinb
California
1 review
0 helpful votes
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November 1st, 2021

This case is awesome! It's really thin, has a good grip and protects the phone pretty well! I actually like it better than apples 50$ case!

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Thumbnail of user craigp319
GB
1 review
0 helpful votes
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May 22nd, 2021

Good grip, seems very protective havent dropped my phone to know for sure. Easy to put on. Doesn't have a screen protector. I love it.

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Thumbnail of user bethm494
RU
1 review
0 helpful votes
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April 21st, 2021

Good solid case. Exactly what I wanted. My iPhone 11 fits perfectly. Totally awesome and I am very happy. Highly recommended. Thanks guys

Thumbnail of user josepha968
Netherlands
1 review
0 helpful votes
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March 28th, 2021

Impact on my phone. Very stylish case. Love the metal finish. Doesn't scratch easy. Would highly recommended then to my friends and family

Thumbnail of user jiaxina
Texas
1 review
0 helpful votes
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November 29th, 2020

Great looking case but the paint starts to look bogus after awhile. My son loves this case. Very strong and durable! Thank you!

Thumbnail of user floral42
Georgia
1 review
0 helpful votes
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January 26th, 2022

Fits great! It looks awesome on my new iPhone 12 pro! I will use this & recommend that all guys try this.

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Thumbnail of user jordanm352
Argentina
1 review
0 helpful votes
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April 18th, 2021

This case makes it so much easier to hold my phone; haven't dropped it yet but seems like a good protector. Recommended!

Thumbnail of user np51
Maine
1 review
0 helpful votes
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December 26th, 2017

Ordered 2 cases... tracking number says never shipped. 2 weeks and nothing is here. Contacting paypal for a refund. Avoid these guys!

Thumbnail of user markl1746
India
1 review
0 helpful votes
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March 28th, 2021

Real nice case for the price. I really like this case. It is strong and durable without being bulky. Would recommend. Thanks

Thumbnail of user wmurphys
Texas
1 review
0 helpful votes
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November 21st, 2021

This product is exactly as advertised. I would recommend it if you are looking for a clear cover for your iphone 12.

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Value
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Thumbnail of user haleyj47
Colorado
2 reviews
0 helpful votes
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May 28th, 2021

Not sure what else to say, but form, fit, function are all good! Fits phone great! The phone slid right in and is a nice low file look and feel!

Service
Value
Shipping
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Theod S.
Typically does not respond to reviews

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