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CellPhoneCases has a rating of 2.6 stars from 634 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CellPhoneCases most frequently mention customer service, screen protector, and credit card problems. CellPhoneCases ranks 239th among Mobile Accessories sites.
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At first I was incredibly concerned as my order never are and I thought I had been scammed. BUT 3 weeks later it arrived and it's brilliant apart from my screen protector broke when I was trying to put it on. I will order another so no big deal but the case itself feel like ultimate protection.
I recently ordered a cellphone case for my moto one 5g ace that was listed as compatible with my phone. After receiving it I found out it didn't have a fingerprint cutout, which was important to me. I emailed customer service and they wouldn't give me a refund. They said I could send it back at my expense, which would have been over half of what I paid for it. Since there website directed me to this case they should have refunded my money. Customer services only response was I got what I ordered. Needless to say I won't be ordering from them anymore.
Theod Simon the owner of cellphonecases.com does not care about your order being correct or a refund for incorrect items. Theod Simon will not refund your money. I highly recommend you use Amazon.com
Theod Simon shipped to me the wrong size cellphone case and a charger with human blood on it inside the packaging. Of course, he will not admit any wrongdoing or take responsibility for his actions or lack thereof. I've waited for over a month for a refund and still haven't received one? He said I never received your returned items and then several weeks later admitted in an email that the items were in fact received, but still no refund. Online business like Cellphonecases.com want your money but do not have customer service or even know what that means. In the United States of America, this kind of business practice should not be allowed to continue, there shall be punishment for wrongdoing. If we allow this sort of bad business to continue it will just worsen. Theod Simon, do the right thing and refund my money. Don't bring bad Karma down upon yourself.
I purchased a case from this mob & have not received it. 2 messages via the message contact on the site & another via email & still no response. Should this company actually be able to trade.
Tip for consumers:
Please DO NOT ORDER THROUGH THIS SITE. THEY ARE USLESS
Ordered wrong product, immediately tried to cancel, NO RESPONSE, shipped it anyway and then replied over 24 hours later. Then some 3rd party company wants you to sign up to file for a refund. TOTAL RIP OFF COMPANY. Filing a complaint with BBB.
Tip for consumers:
don't buy from this site
Products used:
none/ returned
This company stole 10 dollars from me and did not care. I had written to them right after I placed an order to cancel it, they did not refund or ship my item.
Ordered a phone holster, waited for DAYS and finally went online to check status only to find out that they'd CANCELLED the order! No explanation no refund and no notice. It wasn't until I questioned them via email (because they won't answer the phone) that I get a response telling me that they've issued me a credit and that I needed to wait 3 - 10 days for the transaction to complete. I paid via PayPal which was IMMEDIATE.
STAY AWAY FROM THIS COMPANY!
The are guilty of deceptive business practices and should be filled on!
Goodmorning
Your cellphone cover did not meet my expertations
The steel hook on the backside have square edges
You constantly feel these edges. My previous one had round edges Just as a cupper wire and they made it round. A ring of e.g. cupper wire. Just to express my self correctly and you can visioning my remark. The same cover is not on your website anymore! Pitty can't place foto here.
Products used:
cover telephone
This company took my money but I have not received the goods over a month later and they have not replied to my emails. This is tantamount to theft with no recourse to police or civil action since they hide away overseas and refuse to answer for their actions. DO NOT USE THIS WEBSITE!
Bought this for my phone Pro. It works great. It's sturdy, the buttons are in the right places and it makes your phone feel protected. I highly recommend.
Perfect for my iPhone 11. It has been protecting my kid's phone very well. Good quality. And the little stand design in the back also is very helpful.
Great product. Worth the money. Won't be disappointed. This case is great. Perfect amount of section without adding bulk. The customizable buttons are an added bonus.
I've ordered a clear case for my iphone 8+ and a rose gold flip case for my iphone 8 on Saturday Dec 2,2017. The thing is, I have not received any emails from them AT ALL! And now, I can't even get into their website! WHAT THE HECK IS GOING ON!
I WOULD GIVE A ZERO STAR IF I COULD! I ordered a Iphone 8+ holster, they sent me an iphone 8 holster and when I asked them to pay for the return charges they said it was my mistake not theirs and sent me a copy of their return policy... NEVER AGAIN WILL I ORDER FROM THIS COMPANY
I received an item that was unfortunately defective, when I emailed the company and sent a photo I got an immediate response and options of possible solutions offered. Awesome customer service team.
I love this product! It looks so gorgeous and fits my phone perfectly
Is sturdy enough but not bulky or cheap looking. The price is good too. I will recommend this product.
My toddler often takes my phone and he's quite rough. This case saves the day! I just wish it had a cover for the charging port that flipped up to use. It's a great quality case for the price
Had this case on my iPhone 10XR and liked it enough to put on my 11 enough said really, I gave it 4 stars for easy to hold, but that may have more to do with the small size of my hands, hard for my to hold and type with one hand
I really recommend this case because the quality is amazing, the case didn't get yellowish after a period of time, and it visually looks GREAT! Also price is on point
The case feels solid, but not bulky. It leaves plenty of room for the screen and camera to be used w/o any issues. It fits well, and lets the phone's design come through. Great case!
Products used:
shoes
I ordered a cell cover for my phone from their website. What they shipped will not even fit my phone!
I asked for a refund for THEIR ERROR. They replied to my request saying that I MUST PAY to return the case that they advertised and shipped in ERROR!
Don't answer questions and there so called " Help Desk " have no idea is to how to provide a refund. Am now going for a total refund including Fees as I am fed up asking them questions.
This is my third tough armor case, only ever buy a new one when I get a new phone. Haven't broken a phone yet in one of these, so stick what's proven to work.
It really is scratch resistant. Had case for about 5 months now and I have dropped my phone a couple time and my phone has not cracked. Love this case
The cell-protective glass phone did not fit my cell phone but they will not take it back
Because I open the box. I would never deal with this pathetic company.
Excellent product. I've had one on every iphone we've purchased in the last 3 years. It protected my phone when I dropped it. But it feels bulky when I type.
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