CellUnlock

Please find and use a more reliable, trustworthy service to unlock your phone. Communication from this company is little to non-existent. Their phone number goes to a message service, and you must email them several times in order to get a response about the status of an order. Delivery times are fictional, and they try to gain your business with 50% off discount coupons. Also their website only provides partial encryption, leaving your account and payment info susceptible to hacking.

They charged me $50 instead of $28.99 then told me I'd have to pay another $28.99 to get it to work. I went to the checkout page just to see, and it said $49.99. I contacted customer service and they just keep sending an automated response that tells me to login and pay for the extra service. I am now having to dispute the charge with my bank. Save yourself the trouble and don't use this site.

I used these guys to unlock my Galaxy S4. I contacted them beforehand because my phone is rooted AND running a custom ROM. Wasn't sure if their service worked in this scenario. It did, perfectly, and the pre-sale support was excellent too. Got the code in less than 24 hours, punched it in and unlocked. On top of it all, they were less expensive than their competition. Can't go wrong.

Will definitely use them again with future phones and recommend them to others.

I am a firm believer of determining true character when things do not go as planned. Cellunlock.net failed this test woefully.

I purchased an Unlock code for the LG G4 on 07/31/15 as I needed to be able to use my US phone while in Barbados for a few weeks. Their website said 24 - 72 hours so I figured I could wait out a few days. 192 hours later (08/08/15), I sent them an email inquiring about the status of my unlock code and I got the most unprofessional response ever. The rep passed the blame to my carrier as you can see below

"Sorry for the delay and inconvenience. T-Mobile has imposed a unscheduled delay on the new phones which have the factory Unlock Application which includes your LG4. The code source says the delay will carry till 8/17. We apologize for T-Mobile's delay, please do not look negatively upon us because of their delay. Best Regards, CellUnlock.net "

If I was notified by them after placing the order that there would be a delay, perhaps I would have been more willing to wait 408 hours(08/17/15) for something they claimed they could do in 72 hours but it is now 576 hours (08/24/15) and I still do not have the code nor refund.

I requested a refund on 08/09/15 and I still have not heard a word back from the merchant.

Not that a code is even acceptable at this point. I just want my money back and the merchant is going mute on me.

I would steer clear of this merchant. You cannot rate a company as good when they are incapable of handling tough situations properly.