• Online Unlocks

Online Unlocks

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Overview

Online Unlocks has a rating of 4.7 stars from 33 reviews, indicating that most customers are generally satisfied with their purchases. Online Unlocks ranks 14th among Unlocked Phones sites.

  • Service
    10
  • Value
    9
  • Shipping
    3
  • Returns
    1
  • Quality
    10
45
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How would you rate Online Unlocks?
Top Positive Review

“Excellent unlocking service”

Marina S.
1/18/21

Starting with the customer service, to the actual unlock code that worked like a charm, everything this company offered me is quality and value. Onlineunlocks, thank you for unlocking my Samsung s7! Will return next time for sure ;)

Top Critical Review

“Joke”

Devon C.
7/26/19

They are a huge $#*! around. Better off to figure it out yourself. And they arnt done right away. I'm waiting at 36 hrs and counting. Feels like fraud, so I'm gonna call it in

Reviews (33)

Rating

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Other

Thumbnail of user marinas32
1 review
0 helpful votes
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January 18th, 2021

Starting with the customer service, to the actual unlock code that worked like a charm, everything this company offered me is quality and value. Onlineunlocks, thank you for unlocking my Samsung s7! Will return next time for sure ;)

Thumbnail of user alis920
2 reviews
4 helpful votes
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November 1st, 2016

I tried many cheap services before, but finally found this team at onlineunlocks which help me daily unlock more phones than ever. My business grew a lot after finding them. My service shop customers are using our services more now. Thank you onlineunlocks! All the best and see you tomorrow! Ali-shop

Service
Value
Quality
Thumbnail of user davidc487
1 review
0 helpful votes
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February 24th, 2017

My Cliq Motorola phone could not be unlocked nowhere in the city, so I tried a different approach online. A friend recommended me onlineunlocks, so I gave them a chance to show me that they can truly unlock my phone, even if no one could unlock it before. It was a "not found" error or something like this. So I bought their service for 10 $ and in 3 days I received the unlock code. Surprisingly worked perfect from the first try. So decided to review this service. I like the way they managed to unlock my phone

Service
Value
Shipping
Quality
Thumbnail of user paula924
1 review
1 helpful vote
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January 2nd, 2017

I have used onlineunlocks 3 times and each time this was a fast and easy process. The support team is quickly responding to questions. Highly recommended! I had troubles with my third phone accepting the code but the support team immediately responded. They gave me the specific instructions and all went great.

Thumbnail of user johnc879
1 review
0 helpful votes
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November 30th, 2017

They are legit. I know people who've done this with other sites only to get ripped off. Not here though I tried to get my phone unlocked but it turns out the firmware was too new and it didn't work. They refunded my money promptly even after trying for several hours to get it unlocked. They said they would try to get the new firmware program and to check back in a week. Which, I will do.

Thumbnail of user pamelaw281
2 reviews
0 helpful votes
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June 5th, 2019

Trust me when I say that I am posting my 5 star review of OnlineUnlock with NO incentives or being asked to, either. This Company Succeeded where multiple others failed! The process was not extremely easy due to having to use windows and I did not turn off the security blocks, my fault. However, the Customer Service Team went above and beyond to walk me through step by step. Do not hesitate to use them. I did at first as soon as I did, I was able to get my phone unlocked. Dont waste time and money with other companies as this one is the only one you need with a price that beat others. I can't say enough good things about this company! Thanks OnlineUnlock!

Thumbnail of user conieb1
1 review
0 helpful votes
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December 3rd, 2018

They had unlocked my son phone, a expensive Samsung Galaxy S8, they spoke with my son on the online chat and guided him very nicely. Good, my son is happy that he can call his mom now, I am very grateful.

Thumbnail of user davidh3761
1 review
2 helpful votes
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April 8th, 2020

Purchased a S9+ that seller said was unlocked. Seller lied to me.

Onlineunlocks removed the Sim carrier lock and removed the Google request for prior owner Gmail and password.

They were very patient with me and didn't give up when one of the unlocks didn't work, because of the odd ball prior phone carrier.

Good pricing, great work.

Thumbnail of user cabalv
1 review
1 helpful vote
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November 24th, 2018

I loved the fact that they explained all the steps and were friendly while doing so. What I can say, I pay, they unlocked, their way of treating me was what got me surprised. I think all should be like this. Thanks people again, bye.

Thumbnail of user danielk77
2 reviews
4 helpful votes
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August 10th, 2016

I am amazed how my note 4 got unlocked in 15 minutes. I did some settings, they connected and I dont fully understand how, but my phone got unlocked. Maybe they are magicians :)) The best unlock service I have ever used! Thank you!

Thumbnail of user kellym165
1 review
3 helpful votes
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October 13th, 2016

After searching for an entire day the best price to unlock my Iphone 6s locked on
Sprint, finally I found the best offer at onlineunlocks.com with 60$. It took 2 days!
To get my phone unlocked.
I have connected it to the iTunes with a different sim card and voila!
It got unlocked!
I'm really happy with this service!

Thumbnail of user addyu
3 reviews
4 helpful votes
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July 21st, 2016

I am more than happy and thankful I have discovered this unlocking service! The entire procedure needed around three days, as promised and the unlock code was very accurate, the phone accepted it from the first try. I am recommending everybody this excellent unlock service and I will continue using it myself.
What I like the most about onlineunlocks is the low prices it has, besides the good communication skills, and what I favored the most is how prompt and dependable this source is. There is literally nothing I do not like about the service.

Thank you again and soon will get back with more phones to unlock (as I have a local phone service center in London). Greetings from Addy

Thumbnail of user benc186
1 review
0 helpful votes
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December 15th, 2016

In the beginning, I wasn't sure if I should trust this website with the unlock of 20 phones I had for my company, but after talking to them and reading other reviews gave them a try and I don't regret this choice! They are the best! Got the unlock codes in only a few minutes!

Service
Value
Quality
Thumbnail of user marchalj
2 reviews
4 helpful votes
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May 20th, 2015

I have a galaxy Avant from T-Mobile that nobody was able to unlock because was not asking for unlock code. They help me make the phone ask for unlock code and unlock the phone for me for just 12$ in a few min. Great deal

Thumbnail of user aarons114
1 review
0 helpful votes
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February 10th, 2017

Fast and convenient service. I have waited just a few minutes for an unlock code and all the process went perfect. They sent me all the instructions with the unlock code, so the unlock was fast and successful.

Service
Value
Quality
Thumbnail of user adrians343
1 review
0 helpful votes
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April 7th, 2022

I have an LG K51 which was locked on T-Mobile Network and it seems that it can't be unlocked. They gave me all the details how to unlock it but unfortunately it didn't work. I've sent them a mail to inform them that it didn't work and they provided another way to unlock it but unfortunately this one also didn't work for my phone model. In the end they returned my founds so I highly recommend the team.

Tip for consumers:
Great and fair team

Service
Value
Shipping
Returns
Quality
Thumbnail of user caressac
1 review
0 helpful votes
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March 7th, 2017

My LG Stylo 2 was locked on Cricket, and I was looking for a convenient method to unlock it. I wasn't sure if onlineunlocks would be a successful source, but saw that they have a refund policy, so I was planning to ask my money back if they couldn't unlock it. After 12 hours got an email with the unlock code, which went perfect from the first try. So I decided to leave a review, because I am happy to have chosen this website.

Service
Value
Quality
Thumbnail of user tariql
1 review
6 helpful votes
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November 29th, 2015

In the beginning, I gave Steven the wrong IMEI code and when I received the unlock code it wouldn't work. Of course, not knowing why it wouldn't work, I became frustrated and requested a refund, which was sent immediately. But then, even after receiving a refund, Steven still wanted to help me. Via TeamViewer, he logged into my phone and discovered I was one digit off on the IMEI code that I provided him. Stupid me... He unlocked my Galaxy S4 immediately and resent an invoice to my PayPal and patiently waited for me to pay him for his services. I highly recommend OnlineUnlocks to anyone needing to unlock their phone from T-mobile and intend to use this service to unlock an iPhone 4G and a Galaxy Note 4 in future. What is it with all the "4" phones?

Thumbnail of user bogdanc5
1 review
1 helpful vote
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December 27th, 2018

Hi guys well worked perfectly. I am really glad that they told me that this unlock will include data loss. Phone is unlocked, no data loss. Thanks!

Happy Xmas!

Thumbnail of user plutob
1 review
0 helpful votes
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February 5th, 2019

Everything was good except for the fact that were only speak English, where is a big downside in my opinion. They were good, understanding, helpful, thanks for unlocking my phone S7 Edge.

Thumbnail of user devonc40
1 review
0 helpful votes
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July 26th, 2019

They are a huge $#*! around. Better off to figure it out yourself. And they arnt done right away. I'm waiting at 36 hrs and counting. Feels like fraud, so I'm gonna call it in

Thumbnail of user onlineu
Online U. – Online Unlocks Rep

The thing is for the service you ordered we had to perform the unlock in our online program, and you never contacted us then so we can perform the service. Was a service that needed to be done remotely by USB cable, and we had to be online in the same time. We ended up doing outside our normal program, so you get the service completed.

Thumbnail of user adronk
1 review
0 helpful votes
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November 11th, 2018

Glad that I met you guys, thanks for unlocking my phone, they are Good, period.
I had an Alcatel which troubled me from the moment that I have bought it, they had helped me out in and they were nice.

Thumbnail of user andys114
1 review
6 helpful votes
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October 11th, 2016

Firstly I had to root my T-Mobile G920T and afterward, I got it unlocked by the onlineunlocks team. This was also fun learning new tech stuff :)) thank you!

Thumbnail of user hunkh
1 review
0 helpful votes
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December 8th, 2016

onlineunlocks.com is a scam. They charged me 15 bucks upfront and they kept saying one minute, one second, until to the point it was 1 hour and the CSR ask me to open my team viewer. WTF?

Thumbnail of user onlineu
Online U. – Online Unlocks Rep

Money has been refunded in less than 1 hour after he requested.
He bought an online unlock by usb cable, because that is the only method to unlock his sprint samsung,
That is why we requested the teamviewer details because that is the way this type of unlock is done, is written in the description also is done remotely.
Sorry for the lost time, have seen the chat script and seems that conversation got disconnected, that is why seemed so long time.

Thumbnail of user nitak1
1 review
1 helpful vote
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October 24th, 2016

Got the code really fast, it only took 7 minutes, i'm really happy ;) thanks

Service
Quality

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From the business

We are unlocking any phone model cheap, fast and easy.
Our job is our passion, therefore, we are daily online to provide the best unlocking services.

Business History

OnlineUnlocks company started in 2012 but working on and educating ourselves for more than 6 years about our passion -mobile phone services.
Our mission is to bring affordable phone unlock services to people everywhere, in order to help them save 2 important resources of our lives: time and money.

This is the easiest, safest and fastest way to unlock your phone, all at the best price online. No need to leave the house for getting your phone unlocked, the unlock service shop brings the best services to you.

We started by selling on Ebay unlock solution from 2009 and our purpose always been of producing the best phone services for an affordable price. As a proof please see our reviews from reviewcenter.com http://www.reviewcentre.com/Mobile-Phone-Unlocking-Services/Onlineunlocks-www-onlineunlocks-com-reviews_1948525

Company Representative

Thumbnail of user onlineu
Online U.
Manager
We are focused on doing our best in providing the best unlock service for your phone

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