• Championmovers1

Championmovers1

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California
1 review
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April 12th, 2021

IF I COULD GIVE ZERO STARS I WOULD
They were 3 hours late picking up all of my beautiful things from the Martin high rise in Las Vegas (the elevators had been reserved for another move right after mine and their move had to be rescheduled due to this companies unprofessionalism) Instead of bringing my belongings to my new place in San Martin Ca they dumped the load off at a sketchy warehouse in North Las Vegas. My load sat for weeks while they told me that they had no trucks or drivers to finish the move and that I couldn't send another moving company to pick ups my things. When I said that my necessary medical equipment was in the load, they changed their story and informed me that it was in a truck but that they didn't know where it was located because the drivers had not been reachable. When they did arrive weeks later it was a different moving company, different truck, and one smaller local guy was pulling everything off the truck. There were multiple things smashed and broken, both of my instapots were crushed and my $1500 Mirror Trainer was missing. It was obvious by the condition of the boxes that my boxes had been opened and gone thru. Read the fine print, they only pay you back. 60 cents per lb for damaged or lost items and their insurance even finds a way around that piddley amount! (See attached photo of the denial for any kind of settlement 6 months later, WHAT A JOKE) This company is super shady. They pick up your stuff and then dump it off in their warehouse and when you call they tell you that you should have read the fine print, that to save money they condense other peoples moves with yours and that you won't get your stuff until they sell a move to your area, total nightmare! Buyer beware! The other movers I called to help me try to get my stuff back from their warehouse said that I wasn't the first one to call regarding this warehouse and mover. Total epic disaster

Tip for consumers:
It would have been helpful to know that they have a lot of public complaints and one star reviews, pay .60 cents per lb on broken and missing items, report that they don't know the location of your moved items, refuse to let another moving company recover your items from their warehouse where it is said to be held captive until they sell another move to combine with yours, transfer your items to another moving company to finish your move who inform you upon delivery that it's not their problem.

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