CheapFavorShop

DO NOT ORDER from this business. I ordered favors for my daughters wedding. They said would ship in 12 days. No order #, no confirmation came. Tried to call. Left messages. No one returned calls. Started emailing. They didn't answer me until I said I would contact bank and reverse debit. Rude behavior in emails. Said they would ship next day, never did so started emailing again. They didn't answer. Finally called bank and had debit reversed. Horrible service, They have no idea what service is.

Ordered items in February 2018 for baby shower client. Received invoice payment received. Waited a week and decided to contact cheap favor. To my surprise there was no answer to phone call and no response to email. Had to call BBB in New York to get response after 4 weeks. They sent an email said the items were completed and a FEDEX label was created (TRUE, BUT IT WAS STAGNANT). Then I get email saying refund was approved. This is a sham company. Please do not order any items-you will be HEARTBROKEN!

I ordered 9 oz. Stemless wine glasses in blue. Received a photo proof and approved it as it looks great. However, the glasses came in silver and I put one of them in the dishwasher on "Light/China" and almost all of the painting came off! I have been calling and emailing for 4 days with no response other than a computer generated email saying they'd be back in touch within 24 hours. This was for client Christmas gifts so now after paying them money up front, I'm screwed.

Very poor customer service! With the sample I ordered, I also ordered the gift box. It was sent with a white ribbon. After telling me no other colors were available, I ordered them thinking I would get what came with the sample. I received the order with no ribbon at all. After reaching out to them, they shipped me silver ribbons! So now, I contact them again. Their answer was that the white was no longer available and they could not help me. When I explained my frustration that I was sent a sample with white ribbon and expected to have it they said "Unfortunately, the item you purchased does not automatically come with ribbon. We send out the ribbon as a gratis. It is the customer's option to use the free ribbon." I definitely got ripped off! Ribbons expensive and now I have to purchase this on my own.
WOULD NOT RECOMMEND!

Tried 6 times for last two days to talk to someone about an order I wanted to place. Never got to talk to anyone. I Left messages to call me about placing an order on 4 of six attempts. After this frustration I then decided to look over some reviews on this company and am I glad I did! I will NOT be placing my order for 250 engraved wine glasses with this company. With the negative feedback I have read, this company should just just pack up and close shop. It is doing no one any good with its horribly poor and severely lacking customer service! I realize i am better off than so many others who ended up having to deal with the poor service of Cheap Favor! I will spread the negative word on this company.

If I could, I would rate Cheapfavorshop a 0. After ordering from them for an event they sent our order to the wrong state and said that they couldn't get the product re-routed within a week. Our original delivery was supposed to arrive 2 weeks before our event, and with a week before our event they said they were unable to reroute or send us new product on an expedited shipment. When we asked for a refund as the glasses still are nowhere to be found and the delivery company doesn't know when/if they will arrive, they said that they cannot issue a refund for the product. DO NOT USE CHEAPFAVORSHOP. Scam.

While the product was mostly nice (we received a couple glass coasters that were chipped) and looked the way it was supposed to. I am not frustrated with the quality, as I was actually expecting much worse for the price. However, actually receiving the product we ordered has been an awful experience. It has taken over a month to receive our order, and when it finally shipped (after two inquiries to customer service), we only received a quarter of the product we had paid for. Customer service has been slow to respond and slow to take action. Extremely disappointed and frustrated.

Order will not ship! You will get a confirmation of purchase and they will send you an email to approve the design. You will contact them for a tracking #, they will email you and let you know that you order hasn't shipped yet (even though it should have) and once it ships you will get a confirmation #. Your date will soon be approaching and you will email them without getting a response. Then you will scramble to find a replacement favor. Then you will contact your credit card company to dispute the purchase. If at some point it does ship and you receive it after the date needed... you will refuse delivery. If you don't believe me check the better business website... Rating is an F. Sorry I didn't check before ordering.

I ordered wedding favors over a month ago and I still haven't received them! I called and spoke with the customer service manager Jason and NOTHING was resolved. He indicated that they were short staffed and now the customer is suffering. HE states that I can't have my money returned because I ordered personalized items... so basically Cheapfavors took my money without providing any goods or services... I'm contacting The Better Business Bureau.