CheapFlightNow

A very bad experience, Asked for ticket from San Antonio, to Newark NJ. I read everything looks good, when I booked it came up from Austin, TX. Just because it says in very fine print at the Bottom of the page, May be a near by Airport. Called them up, they refused to help and I need to buy a new ticket for full amount. They say I should of read well before buy the ticket. At the end they scammed me out of my money. I do not recommend any one to buy from them.

Reserved flight, called me with referral to phone # which was fax line, week later phone # is no longer in service. Finally call new ph # from forwarded e-mail to be told price has now gone from $273.00 to $500+, original reservation was cancelled?

When I clicked on do not add on the extra seating, and insurance it added it to my total anyways. Yes I paid for it because I really needed the flight. When I called customer service they told me I had to email travel help to see if I can get those charges taken off

I tried to cancel my flight and the agent I spoke to said my ticket was restricted which made it non refundable and non changeable. He couldn't even explain why. He was also very rude about it. He seemed to be from a call center located in India. It's by far the worse experience I've ever had with an airline agent.

I'm frustrated, never had this experience and frustration. Will not use this agency again. Yes, the Customer Service clerk was helpful and understanding. Took over an hour and extra $ 600.00 to get this problem solved. Which was not of our doing, but of the airline. American Airline would not just changed it either. I understand this was not his fault, but that I have to pay fees to change a flight because of the airline changing there flight is ridiculous. There excuse, its 3rd party fee, so Agency charges me fees to change the connecting flights, because of the 1st flight in this series was changed by Philippines Airline. Never again I will use a 3rd party to book my flight.

The booking confirmation took a long time to be sent even though the paym was deducted from my card. When i reached out to customer care by chat, the first agent told me to wait she is checking. She never got back to me but instead left the chat. Another agent joined and i went over the story again. She also placed me on hold but came back to say my booking cannot be found. She rudely stated i must follow up with customer care by email and i must have a good day, that was it. Very incompetent and uncaring service.