CheckThem

I signed up for the trial to look up a childhood neighbor of mine, who has since passed away. CheckThem was the only site who had reports on this person. I pulled a basic report, which showed the person's birth date and several arrest records that the family has hidden from the state's public case search. The report didn't reveal the death or a date, which is fine because there were no online obituaries or announcements of death. I was worried about cancelling, but had no problems when I emailed the support contact.

Gave it a try for $1.99 trial they were having. Very easy to do a search. Looked up a couple of old friends I lost touch with and was happy to see that they were not too far from me. I did not continue on subscription despite discount I was offered because I do not need this everyday... Just wanted to check out. Overall happy with what I found... Surprised to see so many bad reviews about being charged but the site gives you a date you need to cancel by to avoid monthly fee... That's how most trials work... guess people just don't pay attention. Overall I will use again if I need to.

Ordered a $2.95 background check and then a $4.95 background check, trying to find a person's prison record. Received an empty report with no data. Next thing I know, my credit card is being billed for $44.85 per month for some scam promotion I never ordered or knew about. When I called they said I failed to cancel the "promotion" within five days. How do you cancel something you didn't know you "had" and never ordered?

How can a company such as this be allowed to operate this way? Total scam and rip off.

Of course the credit card company says to "rectify" the situation with the "merchant."

Now these thieves have my credit card number. STAY AWAY!

Law firms typically rely on services like LexisNexis which are overpriced for finding information on people. CheckThem and similar services offer the same data for a fraction of the cost. If you need to run searches quite often then their monthly program is worth the cost. If you're looking to just run a single report their trial is only a few bucks. We use their service in our law firm and it's much cheaper than any other alternative.

Not even close to my REAL relatives names, my correct age or half my addresses. Feel bad for the fools who pay for this scam.

Good luck to those trying to remove your info. Some sites are actually decent and remove your data right away. Do you know why? Because they know it's crap info like this company except this one doesn't care.

$35 down the drain. This is 100% con company. They mislead people. You think you are paying 3 dollars (which is what their false ads and pop up windows say) but they charge you $35 right away. The report was very general and vague. CheckThem is not a reputable and legit site. It's a plain rip off. I regret signing up for this bull crap.

I used a $2.99 special offer for a background check on an employee. Report was worthless and they started charging my card for $ 35 per month. I called and advised them of that and they said they would cancel. Never happened! So far, 5 charges for total $175. I cancelled card and now in dispute with these crook! DON'T DO IT

Avoid these scammers. Cancelled my subscription, was told there would be no additional charges then they ran my CC for 44.85 later that very day. When I called to speak to them they just argued said I was no longer a customer and hung up.

They didn't make it clear when the trial starts. I tried calling them over the weekend but found they were closed. I called today, they won't refund me. They charged me $39.27. Which i can't afford! I called my CC company. I have to wait until it's out of pending status and then my CC company will file a claim and I'll get my money back.
This is so messed up!

The "close account" button doesn't work, there is no email address, no matter what the replies say here. Which means they lied, twice, already. Which means the telephone number cannot be trusted. And I have to close out my bank card.

BEWARE These people have a shadow website that does NOT readily and obviously disclose the terms of the trial agreement. To wit: They charge $2.99 for a trial without fully disclosing the terms of the trial in an obvious way and then want to charge you another $4.75 to see what they come up with. After five days they charged me $44+ dollars for a subscriptions, which I cancelled but they will not refund my money. Their advertising and website, not the same one I went to originally BTW, is bogus at best.

I signed up for the $3.00 charge after a few days I noticed another charge and contacted customer support. I asked for a refund as I only had the service for 1 day and it wasn't clearly stated that it would cost more money. They completely refused to refund my money. There customer service is terrible and there actually searches give you almost zero information. Don't use this company. Save your time and money.

Out of date info, plus impossible to cancel! Worst thing I ever did. Don't even think about using them. They tell me they can't cancel the service that i have to go to paypal. Paypal says they can; t do it. Reporting as fraud to my credit card.

Seems so funny how this business gets ONLY 1-star or 5-star reviews... guess you can tell which ones are from real customers and which ones are listed by company hacks! Stay away from this rip-off service, they are nothing but a bunch of vultures scamming good, hard-working people. I hope people like that burn in hell!

Scam will end up charging more before your trial is even up. There is no one who will refund your money. I ended up having to cancel my card. Please don't fall for this. Ironic that this website is a website based on checking up on people or things when we really should have checked up on them.

SCAM! You do the $1 trial. You see that there is nothing that could have been found with a google search. Most of the information provided was not even correct. You click on the close account button. You email customer service. You call and cancel - all within the 5 day trial window. Then, your card is charged $45. No one can be reached via phone. You check the BBB and see that you should have checked there first, because the site is a scam. BEWARE!
And, the bank charges a visa foreign fee, so now I am concerned my info will be everywhere.

I could have found more information searching social media. Attempted to cancel the account on the night that I opened the account using the website and received multiple error messages. Sat on hold for quite some time when I called in and received a rude, obnoxious representative to assist me with the call. He was impatient and appeared to have a problem with me inquiring about confirmation for the account being closed, voicing my feedback about the error when attempting to cancel via the website, and having him wait to ensure I had a record of the charge on my bank statement. Needless to say, I had to get extremely assertive with him to remind him that since it has passed the 5 day trial period, I am a paying customer and he is there to assist me with my questions.

Signed up during a one-time offer for $1.99 on a Wednesday. That Monday, I'm getting charged $39.27. They didn't make it clear this was a five-day trial and that I would be getting charged a monthly subscription rate after that (which turns out to be higher than the posted monthly subscription). Tried canceling immediately on Wednesday, but the office was already closed (they don't have online support). Had to work Thursday and Friday, and their office was closed Saturday and Sunday. Monday night, I saw the second transaction. Called Tuesday morning. No supervisor or manager to speak to AT ALL. The representative was rude, argumentative, and refused to issue a refund. I also think it's absurd that anyone can pay $2 to get your private information, yet you have to pay over 10 times that much to have yourself removed from their system.

Extremely Disappointed. Total Scam. The info in the "extended" search was exactly the same info that was publicly available. The Trial period is 5 days then they nail you for 44.85 per month to have an account that is worthless. Avoid the scammers at all cost!

Sign up for a one time search, only a few dollars. Tried cancelling the account and would never confirm the cancellation. Could never get through to customer service. Didn't even get through the 5 day trial period and they charged me $44! BEWARE!

I essentially echo all other posts. Information was nothing more than what a google search would show, and some was even inaccurate. Also got scammed for a month when i signed up for a trial because i could not cancel my account on-line. Customer service no help and attitude.

Ordered a trail account went to cancel it which via the website and it would not cancel it. Called them on the 5th day they still charged me for over 40 dollars after being disconnected 3 times talked to someone who did not do anything for me. I have not used this service after the first day and they make it so you can not cancel the membership until after they charge you.

This free trial for 5 days is a scam!
I attempted to cancel numerous times during the trial but could not get through on the site.
Then, when I did cancel on the 5th day, they said "no, no you missed this by 1 day", "too bad"
The thing is, the information they provided for the one search I did was not even thorough. And then I got charged nearly $50 dollars for that.
This is a site you need to avoid like the plague!
Tried to give this 0 stars but had to settle to give them 1