website thubmnail of Chegg
How would you rate Chegg?
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India
1 review
1 helpful vote
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Garbage
June 28, 2022

It's just bundle of garbage, i do not know why they have created this website. The way they ask for upgrade seems like people are fool

Date of experience: June 28, 2022
Pennsylvania
2 reviews
3 helpful votes
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Only okay
July 17, 2019

I've used chegg a few times for homework help and the quality was okay. Not really worth the trouble but sometimes you find good content.

Date of experience: July 17, 2019
New York
1 review
0 helpful votes
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Too slow
November 16, 2018

Ordered one paper in Monday, got it only by the next Wednesday. It was good but way past my deadlines.
Please, step up your speed, chegg

Date of experience: November 14, 2018
North Dakota
1 review
8 helpful votes
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Chegg is the worst
May 14, 2020

Chegg is a giant waste of money. They do not offer a 30-day free trial as advertised so don't count on using that.

Date of experience: May 14, 2020
Canada
1 review
2 helpful votes
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The customer service are non sense and not well trained to handle any issue. Chegg steals your money for a cheap service.

Date of experience: May 7, 2020
Canada
1 review
1 helpful vote
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It is a scam, the steal money from bank account. Especially Dana cannot talk to people. They charged me a 100 dollars.

Date of experience: April 28, 2022
Alabama
1 review
0 helpful votes
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It's a scam... can end your subscription whenever it wants and run away with your money. Chegg support gets even worse

Date of experience: July 14, 2020
Canada
1 review
0 helpful votes
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SCAM
November 23, 2022

They won't cancel subscriptions and will just keep charging you. Be prepared to report them as frauds to your bank.

Date of experience: November 23, 2022
North Carolina
1 review
1 helpful vote
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You must realize that a huge percentage of people trying to learn are in school and don't have $20 a month to spend on what should be free!

Date of experience: September 9, 2023
Michigan
3 reviews
7 helpful votes
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Awesome Company
July 12, 2018

I have never had an issue with buying or selling back to Chegg. I will continue using their services.

Date of experience: July 11, 2018

Overview

Chegg has a rating of 1.2 stars from 450 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Chegg most frequently mention customer service, credit card and free trial. Chegg ranks 106th among Textbooks sites.

service
179
value
173
shipping
98
returns
127
quality
163
+68