website thubmnail of Chegg
How would you rate Chegg?
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Australia
1 review
1 helpful vote
Follow james l.
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Save your marks, money and time. Chegg is useless, they do not check if their answers are correct.
DO NOT USE!

Date of experience: October 10, 2022
Israel
1 review
0 helpful votes
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For the same claim, you can ask for proof once and a rebuttal once. And of course in both cases the answers are completely wrong

Date of experience: May 3, 2023
South Africa
1 review
3 helpful votes
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I have been trying to close my account but they can't let me to. They keep on debiting my bank card.

Date of experience: December 14, 2020
Canada
1 review
0 helpful votes
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Every question I want to search there is no answer to it and I have to wait for someone to do it which takes a long time.

Date of experience: September 3, 2023
Australia
1 review
0 helpful votes
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DO NOT SUBSCRIBE
September 21, 2021

Do NOT subscribe to this fraudulent company. I have cancelled my subscription TWICE and they are still taking money from my account. DO NOT TRUST THIS COMPANY.

Date of experience: September 21, 2021
Netherlands
1 review
4 helpful votes
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SCAM
April 22, 2017

Scam, signed up payed 15 dollar and then they blocked my account after several hours. Then they aske you to pay another 15 dollar

Date of experience: April 22, 2017
Singapore
1 review
1 helpful vote
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A lot of the answers provided are totally incorrect. If you are a student looking for answers, avoid this site for your own sake

Date of experience: August 12, 2023
New York
1 review
0 helpful votes
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Scammer (0 rating)
November 30, 2020

Worst customer service. They have no idea what they are doing. They charge your account but doesn't provide service

Date of experience: November 30, 2020
Texas
1 review
1 helpful vote
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Don't use this.
September 5, 2022

It's like it knows what you want and don't want you to find it. It also loves asking for your money.

Date of experience: September 5, 2022
GB
1 review
0 helpful votes
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Stolen Card Details
July 12, 2021

Someone was fraudulently using my card for months on this site.
Contacted the customer service team. Awaiting a fraud investigation.

Date of experience: July 12, 2021

Overview

Chegg has a rating of 1.2 stars from 450 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Chegg most frequently mention customer service, credit card and free trial. Chegg ranks 106th among Textbooks sites.

service
179
value
173
shipping
98
returns
127
quality
163
+68