• Chelseamegastore

Chelseamegastore

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Overview

Chelseamegastore.com has a rating of 4.2 stars from 125 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chelseamegastore.com most frequently mention good quality, and fast delivery. Chelseamegastore.com ranks 248th among Clothing sites.

Positive reviews (last 12 months): 93.9%
Positive
46
Neutral
0
Negative
3
How would you rate Chelseamegastore?
Top Positive Review

“Great product”

JANICE M.
11/18/23

Have ordered several items always arrive quickly and always pleased with my purchases, order true to size never had any issues and the person I buy them for is always happy. Customer service is great too.

Top Critical Review

“Poor choice of courier.”

Matthew J.
12/8/23

My delivery never arrived. Chelsea were very good and refunded the money asap. But it A) it was a birthday present that then had to be given very late B) when I purchased the replacement it was too late to get the version without the sponsor which was what was actually requested. I believe it was Evri that ruined the birthday situation but it made for a bad experience

Reviews (125)

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Thumbnail of user gregp854
GB
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

The overall shopping experience is good now after many years of improvement, and the staff are knowledgeable. However, the prices are too high and often the same products can be bought elsewhere much cheaper, which does not put money into the club, so needs to be addressed. There should always be a price benefit for Megastore shoppers compared to all other outlets, and discounts on all products for season ticket holders (and perhaps members too? Say 20% and 10% respectively?)

Thumbnail of user janicem1819
GB
1 review
0 helpful votes
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November 18th, 2023
Verified purchase

Have ordered several items always arrive quickly and always pleased with my purchases, order true to size never had any issues and the person I buy them for is always happy. Customer service is great too.

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Nigel P. – Chelseamegastore Rep

Hello Janice, Thank you so much for your feedback! We are truly pleased that you had such a great experience and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course, the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again, Sam

Thumbnail of user daniell2565
Germany
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

To be honest, the prices bother me every time as I buy this kit as I don't have money, simply. However, the quality of the kits and the pride I am wearing them with is worth it in my opinion. I am proud to represent the BEST football club in the world.

P.S. Keep going, lads! Great development under Mauricio.
P.P.S Would it be possible to get an autograph of Levi on my kit?

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Nigel P. – Chelseamegastore Rep

Hello Daniel! Thank you so much for your feedback! We are so happy to hear that you had a great experience with our customer support and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again. Courtney

Thumbnail of user richardp3262
GB
1 review
0 helpful votes
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November 18th, 2023
Verified purchase

I ordered the new home kit for my grandson's birthday online and was slightly wary about how long it would take as I wanted his name printed on the shirt. The process to order was very simple, he is 5 years old so the size guide was helpful. The email communication was excellent and kit arrived, complete with printing, in good time. Very impressiver service

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Nigel P. – Chelseamegastore Rep

Hello Richard, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Sam

Thumbnail of user markl3363
GB
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Having purchased several great items for my two year old grandaughter, her mum ' my daughter informs me she now won't wear anything that isn't Chelsea blue... I've told her it's just a phase, she asked for how long.?...I said mine has only been 50 years... once a blue always a blue.!..

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Nigel P. – Chelseamegastore Rep

Hello Mark! Thank you for taking a moment to give us a 5-star review! We are so happy to hear we are playing a small part to keep the family game ready! We are grateful that you continue to choose us for your sports gear needs! Courtney

Thumbnail of user andyb768
GB
1 review
0 helpful votes
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November 19th, 2023
Verified purchase

Went into the store pre Brentford match and purchased a new t shirt. Very happy with the purchase and the vast choice of clothing etc available within the megastar. The staff were helpful and accessible

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Nigel P. – Chelseamegastore Rep

Hello Andy,
Thank you for taking the time to leave us this nice review! We are glad to hear that you are happy and satisfied with your purchase. Thanks again, Shane

Thumbnail of user elvisb59
Florida
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

I love representing my favorite club in a way I can be also professional because this shirt can be worn in more formal settings, the badge is not so noticeable so you can wear the shirt and represent Chelsea.

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Nigel P. – Chelseamegastore Rep

Hello Elvis, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Sam

Thumbnail of user tinar880
Philippines
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

It was a breeze purchasing from the Chelsea megastore. I ordered from the Philippines, shipped items to my friend in the Uk who was leaving for the Philippines in 5 days. Package made it in time.I received the correct sizes and items for my son. He loved them. Thank you!

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Nigel P. – Chelseamegastore Rep

Hello Tina, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Sincerely, Sam

Thumbnail of user nikosv4
Greece
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

I was informed that my order would come a specific date, which was valid indeed.
I had a problem with the Greek courier because I lost the notice of missed delivery, and the customer care helped me a lot with the trackabilty. Everything perfect. Thank you!

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Nigel P. – Chelseamegastore Rep

Hello Nikos! Thank you so much for your feedback! We are so happy to hear that you had a great experience with our customer support and that you took the time out of your day to let us know. Your support means a great deal to us, and we can’t wait to exceed your expectations every time you shop with us. Thanks again, Courtney

Thumbnail of user thomasm4822
Ireland
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Would like to say thank you to everybody
Every Time I order something it is always looked after professionally and packed with care I have no problem ordering anything because the people you have working there all do a great job

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Nigel P. – Chelseamegastore Rep

Hello Thomas, Thank you for taking a few moments to express your gratitude regarding your experience. Our team sincerely appreciates your feedback and loves to hear from you. We are delighted to know you are enjoying the service and gear we offer. Please do not hesitate to contact our team if we can be of any assistance. -Madison

Thumbnail of user peterh2413
GB
1 review
0 helpful votes
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November 18th, 2023
Verified purchase

Waited a while for the home shirt as its normally my sons birthday present in May but he is happy now he has it even a few months late, no problem ordering and delivering was good

Thumbnail of user erinf11
Nigel P. – Chelseamegastore Rep

Hello Peter! Thank you for your feedback! We are so happy to hear your son was happy with his home shirt! We appreciate all of the feedback we received, both the positive and negative, but of course the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again. Courtney

Thumbnail of user annettem674
GB
1 review
0 helpful votes
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November 16th, 2023
Verified purchase

Amazing website great choice of product at fantastic prices bought a football top for a Christmas gift very well packaged & superfast delivery highly recommended thank you for an excellent service

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Nigel P. – Chelseamegastore Rep

Hello Annette! We are truly pleased to hear you had such a great experience. Thank you for taking the time to let us know. Sincerely, Jordan.

Thumbnail of user miguels386
VE
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

On my second order I received the wrong item. Could not contact anyone to solve the problem. Basically lost money and got left with a jacket that didn't fit

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Nigel P. – Chelseamegastore Rep

Hello Miguel, We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone. Sincerely, Sam

Thumbnail of user heatherh2119
GB
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

I was very happy with my experience with the Chelsea Megastore experience I ordered my Chelsea with James name and number on and received it when I was advised and I have ordered some items which also received early. But my husband ordered a phone case for me but never received so had to cancel but apart from that very happy.

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Nigel P. – Chelseamegastore Rep

Hello Heather, Thank you for your positive feedback regarding your order. I am so happy to know you are enjoying our website and our selection. We love to hear from you; please do not hesitate to contact our team if we can be of any assistance. -Madison

Thumbnail of user oliverb228
Malta
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

I order most months from the megastore, delivery is always fast and customer service is pretty good. However, recently I have receive a few items that either have dirt stains or broken packaging.

Thumbnail of user amoght1
India
1 review
0 helpful votes
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November 19th, 2023
Verified purchase

The order took a while but was delivered as per the estimated date. One suggestion I would like to add is to add an option for FedEx, UPS or DHL delivery option, as they might have delivered the order faster and they deal with customs matters much better.

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Nigel P. – Chelseamegastore Rep

Hello Amgoh, Thank you so much for sharing your experience. We are very happy to hear you enjoyed your product. We would like to express our sincere apologies for any delay in delivery. If you ever need any assistance, please feel free to reach out. Thank you, Carey

Thumbnail of user stefano31
Iceland
1 review
0 helpful votes
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November 18th, 2023
Verified purchase

I love my club! Everything the megastore have to offer is of interest so 5 stars does not really express how much I recommend everything that is in there.

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Nigel P. – Chelseamegastore Rep

Hello Stefan! We are incredibly grateful that you took the time out to leave us a 5-star review. We really appreciate your business and helping to spread the word about all of the Chelsea merchandise we have to offer! Your satisfaction is key, and we look forward to welcoming you back to shop with us! Thanks again, Courtney

Thumbnail of user anneg525
GB
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Using the website to buy my husband a Chelsea shirt was quick and easy. Delivery on time and in good condition. He is happy and I would consider using the site again

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Nigel P. – Chelseamegastore Rep

Hello Anne! Thank you for reaching out, and we are grateful for the positive feedback! We're happy to hear you and your husband were able to receive and enjoy your merchandise swiftly! We look forward to keeping you in the game! Courtney

Thumbnail of user susanc4394
GB
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

The service was excellent, and the tracksuit was of good quality. I purchased it for my grandson as a present and I'm sure he will be delighted with it.

Thumbnail of user erinf11
Nigel P. – Chelseamegastore Rep

Hello Susan! Thank you for your feedback! We are so happy to hear that you had a great experience shopping with us and receiving your gear! We look forward to keeping you and your grandson in the game! Courtney

Thumbnail of user goranc6
Australia
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

I didn't have much time to spend at the store but I and my son loved the time we spent there and we are very happy with the price and quality of the items we purchased.

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Nigel P. – Chelseamegastore Rep

Hello Goran, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Sincerely, Sam

Thumbnail of user cgs7
Kansas
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

I have ordered jerseys for my son for 13 years they are always very high quality material and delivered on time or early! Thank You for a terrific experience for a mother and a son!

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Nigel P. – Chelseamegastore Rep

Hello C.G., Thank you for taking a few moments to provide your feedback regarding your recent and past experiences with our team. I am delighted to know we can assist in creating memorable memories for you and your family. Our team sincerely appreciates your review and looks forward to providing the best service possible. - Madison

Thumbnail of user ashleyf861
GB
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Accurately described & photographed items, easy-to-use website, massive range of Chelseanalia, some great offers, speedy dispatch, perfectly packaged.

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Nigel P. – Chelseamegastore Rep

Hello Ashley. We truly appreciate the amazing feedback, and thank you for letting us know. We hope to keep you game-ready in the future. Sincerely, Morgan

Thumbnail of user shirleyg1038
GB
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

All of the items I've bought off here I'm very happy with good Quality sometimes good Prices some can be a little expensive for the little babies and kids

Thumbnail of user erinf11
Nigel P. – Chelseamegastore Rep

Hello Shirley, Thank you so much for the feedback! We are so happy to hear that you had such a great experience with your most recent order with us! Thank you so much for taking the time to let us know about your positive experience. Sincerely, Sam

Thumbnail of user lewisc198
GB
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Website is very easy to use and has a great user interface. Really pleased with my purchase, details of the item where very clear

Thumbnail of user erinf11
Nigel P. – Chelseamegastore Rep

Hello Lewis! Thank you so much for your feedback! We are so happy to hear that shopping with us was effortless! Your satisfaction is key, and we look forward to welcoming you back so you are always ready to support your team! Thanks again, Courtney

Thumbnail of user michaelp6408
GB
1 review
0 helpful votes
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November 18th, 2023
Verified purchase

Brilliant item from the world's best team delivered on time. I will buy again from chelsea mega store thank you

Thumbnail of user erinf11
Nigel P. – Chelseamegastore Rep

Hello Michael! Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Chelsea Megastore! Yours truly, Courtney

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From the business

The Chelsea Megastore is the official online location for all your Blues merchandise. From authentic Chelsea FC kits to crested souvenirs direct from Stamford Bridge, this is a true fan’s first stop for officially branded gear. Serving fans around the world, the one and only Chelsea FC official online store now ships globally; so wherever you go, you’re never too far from your favourite club.

To create the ultimate experience for every Chelsea fan, our experienced and knowledgeable customer service team is always on hand, offering the very best service for the most dedicated supporters. Our quick and simple pop out user interface also allows you to view best-selling products and equipment, refine your search and zoom in for a closer look at all our products. Find everything you’re looking for with clarity and security, all as part of the online Chelsea Megastore experience.

Company Representative

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Nigel P.
Sr. Director - Fan Experience

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4.2
125 reviews
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