• Chelseamegastore

Chelseamegastore

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Overview

Chelseamegastore.com has a rating of 4.2 stars from 125 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chelseamegastore.com most frequently mention good quality, and fast delivery. Chelseamegastore.com ranks 188th among Clothing sites.

Positive reviews (last 12 months): 82.4%
Positive
14
Neutral
0
Negative
3
How would you rate Chelseamegastore?
Top Positive Review

“Great product”

JANICE B.
11/18/23

Have ordered several items always arrive quickly and always pleased with my purchases, order true to size never had any issues and the person I buy them for is always happy. Customer service is great too.

Top Critical Review

“Poor choice of courier.”

Matthew J.
12/8/23

My delivery never arrived. Chelsea were very good and refunded the money asap. But it A) it was a birthday present that then had to be given very late B) when I purchased the replacement it was too late to get the version without the sponsor which was what was actually requested. I believe it was Evri that ruined the birthday situation but it made for a bad experience

Reviews (125)

Rating

Timeframe

Other

Thumbnail of user maureenc570
GB
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Order was delivered late had to find out why we had not received the goods. Once product arrived very pleased with the item xx

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Nigel P. – Chelseamegastore Rep

Hello Maureen! Thank you so much for your feedback! We are so happy to hear you were satisfied with your purchase! We appreciate all of the feedback we received, both positive and negative, but of course the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again. Courtney

Thumbnail of user matthewg1749
GB
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

My delivery never arrived. Chelsea were very good and refunded the money asap.
But it A) it was a birthday present that then had to be given very late
B) when I purchased the replacement it was too late to get the version without the sponsor which was what was actually requested.

I believe it was Evri that ruined the birthday situation but it made for a bad experience

Thumbnail of user nigelb165
Australia
1 review
0 helpful votes
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November 25th, 2023
Verified purchase

I am size XL and from past experience at your Megastore always order size XXL for correct fit. This time, still too small. Super inflated prices kidding myself that Hundreds of wasted $$$ is supporting my football team. NEVER COMPLAINING, MISGUIDED LOYALTY, NEVER AGAIN!...

Thumbnail of user garys3077
GB
1 review
0 helpful votes
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November 18th, 2023
Verified purchase

Order three items for our first grandchild from the club store. Easy to use and all items delivered with in 3 days.Great price, product and service.

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Nigel P. – Chelseamegastore Rep

Hello Gary, Thank you so much for taking the time to share your experience at chelseamegastore.com. We take pride in knowing our customers are happy with their store experience. Sincerely, Sam

Thumbnail of user barryf290
GB
1 review
0 helpful votes
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November 18th, 2023
Verified purchase

Great experience from start to finish, always kept informed of the delivery, came well packed with quick delivery.

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Nigel P. – Chelseamegastore Rep

Hello Barry, Seeing that you had a 5-star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing chelseamegastore.com. We look forward to serving you for many years to come! Sincerely, Sam

Thumbnail of user spyridonm7
Greece
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

I have ordered with Chelseamegastore severall times and every single time the purchase of my item was very accurent.
I' m very pleased with the service and the quality of the products...

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Nigel P. – Chelseamegastore Rep

Hello Spyridon. Thanks for your feedback! We are happy to learn that you enjoyed working with us. We appreciate you taking the time to inform us. We sincerely thank you for your support and anticipate having the chance to work with you once more. Sincerely, Morgan

Thumbnail of user dane724
Spain
1 review
0 helpful votes
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November 21st, 2023
Verified purchase

Every time I use the megastore I'm not disappointed. Excellent website, excellent service and delivery. Bit toppy on price though\!

Thumbnail of user marcovalerios
Italy
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

I'm waiting for the L.A. Megastore experience!
I'm very happy about the shop. However, It's time to overtake our comfort zone!

Best regards :)

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Nigel P. – Chelseamegastore Rep

Hello Marco! Thank you for taking a moment to provide positive feedback. We are very grateful for your support and that you continue to choose us to keep your game ready! Courtney

Thumbnail of user davidp5866
Mexico
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

Just sad that I can't purchase from Mexico when I tried early this year. At least and thankfully I got my money back

Thumbnail of user ruzicab
Serbia
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

Jacket is okay but its not 100% cotton, plus there is something sewn around the collar that makes wearing it not so pleasant

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Nigel P. – Chelseamegastore Rep

Hello Ruzica, We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone. Sincerely, Sam

Thumbnail of user jow337
GB
1 review
0 helpful votes
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November 18th, 2023
Verified purchase

Service was speedy, product was of good quality and price. Sizing came up a bit smaller than expected but had ordered up a size so happy with fit.

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Nigel P. – Chelseamegastore Rep

Hello Jo, Thank you so much for the feedback! We are so happy to hear that you had such a great experience with your most recent order with us! Thank you so much for taking the time to let us know about your positive experience. Sincerely, Sam

Thumbnail of user markg3618
GB
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

I ordered some shorts and a t-shirt in the reduced section. Arrived quickly and exactly as described.
COUB's

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Nigel P. – Chelseamegastore Rep

Hello Mark, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Sam

Thumbnail of user sarahl2269
GB
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

Son choose his favourite shirt & sent the details. I ordered it. Delivery was quick. He was very happy with his gift

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Nigel P. – Chelseamegastore Rep

Hello Sarah! Thank you so much for your kind words! We are so happy to hear your gift was exactly what was wanted! We look forward to welcoming you and your family back to shop, so you are always ready to support your team! Thanks again, Courtney

Thumbnail of user davidm10411
GB
1 review
0 helpful votes
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November 19th, 2023
Verified purchase

I was satisfied with the delivery timing of my 23/24 home shirt. Was delivered on schedule as indicated with no problems.

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Nigel P. – Chelseamegastore Rep

Hello David,
Thank you so much for the positive feedback! We love to hear that your order arrived as scheduled, and we hope you enjoy your merchandise! Thanks again, Shane

Thumbnail of user mikel2433
Texas
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Good experience, overall! I would recommend the site to any 50-Characters-Required person I encounter!

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Nigel P. – Chelseamegastore Rep

Hello Mike! Thank you for your feedback and for choosing us for your sports gear needs. We are happy to hear your experience shopping with us was satisfactory. Thanks again, Courtney

Thumbnail of user velizarp1
Canada
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

Very pleased with the selection options, the excellent quality and the speedy service.
Proud to be a Chelsea fan!

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Nigel P. – Chelseamegastore Rep

Hello Velizar, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Sam

Thumbnail of user susanb5850
New York
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Everything was fine except that I was supposed to get 10% off my order as a welcome to the store and I never received the discount.

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Nigel P. – Chelseamegastore Rep

Hello Susan! Thank you for your positive feedback! The welcome offer needs to be activated once the email for your account has been received. I have sent a new code to your email if there is anything else you are interested in shopping for! Thanks again. Courtney

Thumbnail of user grahamd127
GB
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Superb service quick and efficient, the fit of the shirt was perfect its just missing the shirt sponsor logo which was announced maybe 2 days later

Thumbnail of user erinf11
Nigel P. – Chelseamegastore Rep

Hello Graham, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Sam

Thumbnail of user romanm159
Poland
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

The web visit was very smooth, the product variety was satisfactory and number of promotion met my expectation.

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Nigel P. – Chelseamegastore Rep

Hello Roman! Thank you for your feedback and for choosing us for your sports gear needs. We are thrilled to hear your experience shopping with us was effortless. Your feedback motivates us to keep raising the bar and continuing to offer deals to help you support your team! Thanks again, Courtney

Thumbnail of user andrewp2421
GB
1 review
0 helpful votes
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November 18th, 2023
Verified purchase

Polite and respectful and friendly customer service well worth a visit. Everything you require from a shop

Thumbnail of user erinf11
Nigel P. – Chelseamegastore Rep

Hello Andrew, Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to chelseamegastore.com. Sincerely, Sam

Thumbnail of user jennym781
GB
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

The packaging was very nice with a chelsea box containing all the included items within the package. This was very well received.

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Nigel P. – Chelseamegastore Rep

Hello Jenny, Thank you for sharing your valuable feedback regarding your order. I am pleased to know you are happy with your order and delivery experience. Our team looks forward to providing the best service possible. If you may need further assistance, please do not hesitate to reach out. -Madison

Thumbnail of user sallyr418
GB
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Ordering was easy and straightforward, the goods are quality products and it was delivered quickly and smoothly 100% recommendation!

Thumbnail of user erinf11
Nigel P. – Chelseamegastore Rep

Hello Sally, Thank you so much for the feedback! We are so happy to hear that you had such a great experience with your most recent order with us! Thank you so much for taking the time to let us know about your positive experience. Sincerely, Sam

Thumbnail of user richardh4151
Czechia
1 review
0 helpful votes
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November 20th, 2023
Verified purchase

I've ordered gifts for my friend from the Czech Republic. Fast shipping, good price, no problems = recommended!

Thumbnail of user samuelk423
Iowa
1 review
0 helpful votes
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December 8th, 2023
Verified purchase

I ordered for the home jersey and customized my name and a number, I only had my name at the back and not the number.

Thumbnail of user stephend1616
California
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

I have had no issues with the megastore. All my kits always come perfect and a reasonable time delivered.

Thumbnail of user erinf11
Nigel P. – Chelseamegastore Rep

Hello Stephen! Thank you so much for your feedback! We are so happy to hear shopping with us was smooth, and your kits are perfect! Your feedback motivates us to help you keep supporting your team! Thanks again, Courtney

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From the business

The Chelsea Megastore is the official online location for all your Blues merchandise. From authentic Chelsea FC kits to crested souvenirs direct from Stamford Bridge, this is a true fan’s first stop for officially branded gear. Serving fans around the world, the one and only Chelsea FC official online store now ships globally; so wherever you go, you’re never too far from your favourite club.

To create the ultimate experience for every Chelsea fan, our experienced and knowledgeable customer service team is always on hand, offering the very best service for the most dedicated supporters. Our quick and simple pop out user interface also allows you to view best-selling products and equipment, refine your search and zoom in for a closer look at all our products. Find everything you’re looking for with clarity and security, all as part of the online Chelsea Megastore experience.

Company Representative

Thumbnail of user erinf11
Nigel P.
Sr. Director - Fan Experience

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