- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Bought a used 2010 Ford Escape at Chiefland Ford. I should have listened to my little voice that said something is not right here. First of all the sales person looked like a dog waiting to pounce on his bone. That was a turn off for me. Then when my husband looked at the vehicle an said looks like it was a family car because he saw a few pieces of kid candy loose on the back floor. My voice yelling again telling me they did not even vacuum out the car or clean it at all. This car was a gift for an employee who needed safe transportation to an from work. We wanted to help out a great employee and friend. My husband searched cars for our friend and thought this was a good choice. We put the ball in our friends court. Her husband went and looked at the car took it for a short drive. It was being paid for in cash. The first day went ok but on the second day the car died. Ford refused to look at the vehicle and sent their clients away with an oh well. $7,000 later we helped our friends buy a piece of crap. Our friends ha to take the newly bought pre-owned vehicle to a transmission shop. A couple of thousand dollars later we hope the car is safe now. Moral of this story is that Ford took in a pre-owned vehicle and never even looked at its engine or even cleaned it before re-selling it. Then refused to offer any kind of warrantee or guarantee or anything at all. Buyer Beware BUT BUSINESS BE ASHAMED
I contacted them because I received an email stating that the dealership price for a new 2021 Ford Escape Hybrid had just dropped $1000 and I was ready to buy. According to their ad, the car would have cost just under 35K including taxes, destination charges and all other gadgets described in the ad. I called them to confirm that price and the answer was: "We will give you the best possible price but cannot do any negotiations over the phone." I told them that I would have to drive 45 miles round trip and would take the car outright if the price was within my budget. So their sales manager said: "Just come". At the dealership, after making us wait for more than 30 minutes (I guess it is part of the ploy as it makes the customer more "eager" to buy), the guy finally came back with an offer of 39K. What a joke! I asked him what the point was to advertise the car at 31K plus Tax if it was going to end up being 4-5K over the advertised rate. His reply: Well, there is great demand on this vehicle, we have only that one and we are also offering a special package with free oil changes for life and paint protection for five years. I told him that I did not want that package (I wanted to stay polite!) and he replied that it was a "compulsory" package. This guy did not want to make a deal. He was out to rob us blind! He made us waste our time driving there. Avoid them at all costs.
Tip for consumers:
Do not rely on their ads or what they tell you over the phone.
Gain trust and grow your business with customer reviews.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
