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Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Chrono24 Reviews Summary
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
This summary is generated by AI, based on text from customer reviews
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Very helpful customer service! I needed to ship back to seller for repair and they facilitated everything.
The watch arrived in great shape, as described. The process did take a little time, since it was shipped from Japan and had to clear customs, duties collected, etc. However, it wasn't terribly long. The watch was worth the wait.
So much to choose from I can get lost in the selection, and the detail on each watch is great. For anyone worried about paying to much Chrono24 is great for price shopping and the selection is unbeatable.
Excellent options, and perfect customer service! I would definitely add this platform for future watches puchases.
Excellent buying experience. Item was exactly as described. Item arrived fast and well packaged.
Purchasing through Chrono24 was seamless. The platform offered a great selection, and my watch arrived quickly, in perfect condition. Exceptional service all around.
I had seen a specific watch a friend had, Chrono 24 gave me excellent options to consider after i entered my specifications on the type of watch i was looking for. Ultimately, the watch and dealer i ended up purchasing from was an easy and pleasant experience all backed by the escrow service Chrono 24 offers. Would recommend if you are in the market for a watch.
Very satisfied with watch tools and purchase process on site
Chrono24 provides peace of mind when buying watches from the gray market. We are all familiar with the bad actors that sell fakes. The 14-day escrow with a return guarantee from Chrono24 makes it easier for the buyer and genuine sellers to get a fair transaction completed. That said, 6% fee is a bit steep and needs to be capped at a certain dollar amount.
Will be doing more business in the near future
Very satisfied with my new watch
Chrono24 made the purchasing process extremely easy and convenient for me as a first-time buyer. I can't wait to do more business with them in the future!
I missed my opportunity to purchase the collectors Seiko Nassaca Watch from Studio Ghibli but was able to find a dealer on Chrono24 that had acquired one and was selling it at a very reasonable resale price. I liked the escrow procedure and verification from website and the authenticity of the watches. Process was easy and very well explained. I had my watch less then a week from order and am very happy and confident with purchase..
You have the most complete website for purchasing a vintage watch.
I am new to Chrono24. I just bought two watches recently. Both watches were great, just as advertised. Quick delivery. Chrono24 was very responsive to questions I asked about international sales process. I will be looking on the site for future watches.
I had a wonderful experience purchasing a watch from a dealer on Chrono24. The communication was excellent, and the watch arrived exactly as described. The dealer was professional and provided top-notch service. I highly recommend it!
If you spend any time on Chrono 24 then you are bound to find a watch that you like. And, if you return to the site almost daily to look at said watch then you will soon convince yourself that you must have that watch. Well, at least that's what happened to me...twice now. This last time however, the watch was half the planet away. Now thanks to the Chrono 24 Escrow account, my worries could be quelled. Chrono made the whole transaction seamless. The dealer reviews are a great tool for building confidence in who you may be dealing with and perhaps moving forward. Do your homework and use them. Thanks to the dealer reviews and the sense that Chrono would have my back, I decided to get that watch that I could no longer live without, it seemed. I'm sure that you know what I mean. Anyway, the dealer turned out to be really good and the whole process went too easy. Thanks a lot Chrono 24! Now my wife is on to me and my watch sickness. I have to wait until she's asleep before I can log on to the site. Haha! Just kidding. Happy watch hunting!
My watch came in a timely mannered, and in great condition. Happy with my purchase.
My watch came as advertised and looked exactly like the pictures. The only complaint I have is that my Rolex box smell like a wet basement.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members