Overview
Chrono24 has a rating of 4.7 stars from 2,944 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
My experience in purchasing a watch through Chrono24 was exceptional from start to finish. The whole purchasing process was explained concisely and was very easy to navigate for this first time user. Definitely recommend.
Thanks to Sean and the Chrono24 staff in New York for assisting me with my concerns. I am thrilled and excited to be able to buy vintage watches from around the world with confidence and authenticity. Hope you really enjoyed the Insomnia Cookies as my token of appreciation. Many thanks again!
The payment procedure is really secure and efficient. The watch has been adequately preserved, as seen by the quality packing and shipping efficiency. Despite the fact that it is a used item, I am extremely pleased with its appearance. It was a fantastic shopping experience.
Very fluid Apps enabling to look for the exact watch you are looking for, anywhere in the world. Offers a wide range of dealers, private and professional, clear data about the watches, reliable set of photos.
For payment, the escrow system proposed is securing and easy to handle.
I was looking for a nice Rolex Submariner with box. Chrono24 provided many,many to choose from. The fact that each watch being sold by a store or an individual is screened to confirm they possess the watch. Also the fact that the watch has been authenticated and they hold my payment until I have the watch in my hands is greatly reassuring. Also their communication is wonderful.
Many Thanks.
Stan
Chrono24 is my "go to" for watch buying. The escrow model gives me peace of mind. The only drawback is that I have to pay for shipping and insurance both ways if I am not satisfied with the watch, but I find that acceptable, all other things considered.
Everything has gone right so far. Unfortunately I'm not home to physically so the watch, my informs me all is good. I will further review if I have any problems, but non are anticipated, Chron24 has done well.
I have been looking at watches for more than a year and although I found many great watches none of them really caught my eye. This time looking at the Chrono24 website I saw my watch! It was everything I wanted. Made an offer which was immediately accepted. The ability to negotiate price is another great feature of the website. I had shipping constraints as I am traveling and would only be at the shipping address for a limited time. I was assured my time constraints would not be a problem and everything would be done in an expedient manner. I was kept informed of each step during the process.
Upon receiving my watch I was more than pleased as the watch looked even better in person than the many high quality pictures posted on the website.
The entire purchase was absolutely incredible.
The great quality of Chrono is the precise and detailed descriptions of watches, I have seen at least a hundred
Of them before making my choice. Visual documentation is good. Possibility to learn more about sellers, reviews, other pieces, etc.
Very satisfied thank you for your work.
Have a pulsar kinetic model watch (was my uncle's) & always wanted a brand new equivalent but saw this (pd2005) and pounced immediately.
Could nearly say they were part of the same collection if you will but overall highly satisfied.
1st purchase and it was really pretty smooth except I had to call support as my CC kept declining and they had to enable something on the back-end. Other than that, super smooth and the watch is exactly as described - new and in the box with papers. Also, got a very good deal on this watch.
Chrono24 provides the best platform for buying and selling, worldwide, the most amazing timepieces. The only limitation is the amount of information any seller provides for their listing, and Chrono24's selling template leaves no stone unturned for a seller to provide that information. As a buyer, the amount of information - or lack thereof - provided by a seller easily helps you cross reference between various listings of the model watch you wish to purchase, ultimately allowing you to suss out lesser listings (no photo of movement, for me, is an immediate red flag) and drill down until you find the perfect watch to fit your wrist and price point. That Chrono24 also has your back after the sale is the icing on the cake; a far cry compared to rolling the dice on a certain four-letter site ending in "y".
A bit of a unique situation, but I bought a watch from an individual that got it from Chrono24 and was passed off as authentic to him. I had the watch inspected once I purchased it only to learn that it was not authentic. I reached out to Chrono24 to see if they could help me recover some of my money or at the very least, not allow this dealer to sell watches any more and they were of absolutely zero help. These people do not hold themselves accountable or responsible once they've made their dollar as the middleman for shady dealers. I'm sure they're great when you don't have to deal with the dark side of watch trading, but when you do, they're not of any real help.
I used to be able, as a customer, to jump right to the "current listings" for a particular seller, allowing both browsing, and a means to secondarily assess what type od Seller I'm dealing with. Not having that feature available as of a couple of weeks ago now makes me leery of transacting with unknown sellers, and, thus, significantly less likely to purchase merchandise. In fact, I passed on a rather nice piece I would likely have bought otherwise. Please bring this feature back, as everything else about the C24 experience is perfectly satisfactory, other than the mysterious behavior of overseas shippers (which C24 cannot control, of course).
I was able to source the watch that I desired by multiple dealers. Able to pick the best price, transaction deal of the bunch. Once funds were confirmed in escrow, dealer shipped overnight. Dealer had great reviews and reputaion on this platform. Overall made me feel very comfortable making a large luxury purchase online.
They have had my money for months and are lying that the return postage cost over £ 250.00 I checked with fedex who returned the watch and they'd paid just over £18.00. I complained to escrow and Chrono24 hadn't even notified them of the 7k transaction? Absolute fraudsters avoid at all costs if you don't want to lose your money!
Very awesome app where you can find all kinds of watches. There are many trusted sellers as well, you have a choice to get the best price and deal. The payment is secured by Chorono24.1 more thing that i love about Chrono24 is the shipping. It took only 3 days to receive it from oversea. Overall i'm very satisfied deal
After making my first purchase many months ago from the Netherlands, you realize that the global choices provided by Chrono 24 are above and beyond any other site. Now after another purchase you realize this is the best place for choice and quality watches.The escrow account payments provide a level of security second to none!
The vast variety of timepieces available to buy on C24 is almost overwhelming. Yet, their filter system while searching makes finding the ideal watch much, much easier. I really enjoy shopping on C24 and so far my experiences have been all positive.
I have bought several watches on Chrono 24, as well as sold a couple. Every experience has been positive and the escrow service adds peace of mind when buying. I have no reservations in recommending it.
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- Karlsruhe, CA
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for leaving your review. Dealers are not allowed to list replicas or fakes on Chrono24 under any circumstances. The dealer is required to investigate the watch's authenticity before selling it and to list all known modifications in as much detail as possible in the item description. If a buyer has any doubts about the watch's authenticity they may return the watch within 14 days of delivery for a full refund.
While Chrono24 does not authenticate watches in person we do have a Quality and Assurance team that reviews each listing. We can also assure you that we do take claims of inauthentic watches very seriously and our Dealer Quality team will take the necessary steps to reprimand the dealer.
If you would like to provide additional information please contact us at support@chrono24.com