Overview
Chrono24 has a rating of 4.7 stars from 2,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
Every aspect with one exception went flawlessly. UPS had temporarily misplaced the package but Chrono24 stepped in for me and got it handled. Complete professionals!
This was my first used watch purchase and was hesitant to purchase this way. After learning that the funds go in an escrow account for 14 days to give me time to confirm the watch was not fake I decided to take a chance and I'm glad I did. The watch was delivered quickly, as pictured with all the warranty cards. I was then able to take it and confirm it was not a fake. Happy with my purchase and will use this site in the future for more purchases.
It was my first experience with Chro 24. I had my reservations but all the reviews that I read beforehand gave me confidence in making my first transaction. I wasn't disappointed. Doing business with Chrono 24 exceeded my expectations. I'm looking for my next watch now!
Very poor response to inquiries. Need to fix when you have alot of competition. Best selection but other sites have much better response times
First time buyer. Very disappointed. I sent an email to initiate a return and refund and no response.
Bear with why I gave a 2 star...
I bought a brand new watch from a Japanese dealer last year, which went absolutely brilliant.
However BEWARE! Of private sellers. Agreed on a price couple weeks ago for a watch, only for the guy to change his mind. Fair enough! However that same guy has just relisted the same watch we agreed on for double the asking price! Huh!
Totally unethical.
I would like to inform you that I submitted the purchased chopard clock to the official Chopar shop in Athens and they told me that a number of bracelet stones have been replaced and therefore are not original ones.
I have been using the Chrono24 platform for over 5 years to sell and buy timepieces. Very reliable. The process which includes authentication is flawless.
I both sold and purchased watches on this platform. 100% satisfied. Plus, I bought my brand new Cartier watch at a slightly lower price than in the boutique.
This is my 3rd or 4th time purchasing something from Chrono 24. With the exception of a shipping delay (Not caused by seller or Chron24), this was a smooth sale of a beautiful piece. The Bluesy is my "grail" watch! Super pleased
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- Karlsruhe, CA
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members