Chrono24 has a rating of 4.7 stars from 2,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
Each purchase has became in a better experience! Most reliable place to buy a used or new luxury timepiece!
Chrono24 provided a safe and professional purchase experience. I consulted with a retail rep over the phone who I believe was in Miami, with some questions about the listed seller and a few other inquiries and he was very helpful. I highly recommend the services of Chrono24.
Bought my first Rolex, a ******* datejust with a linen dial. Got an authentic watch in amazing condition for a great deal. When I got the watch in the mail I immediately took it to a trusted friend / watchmaker and he authenticated the watch and cracked it open to take a look at the movement. Everything was in amazing condition and nothing needed to be fixed - except for replacing a gasket.
Great experience throughout with Chrono24 - I felt very confident through the whole purchase. Very nicely done - Thank you
Being a hard core car guy since my youth, of course I have been looking to treat myself to the Tag Heure, Monaco, Caliber 12 watch that the coolest car guy, race driver, and movie star, Steve McQueen, wore. I finally decided to pull the trigger. Began the search once again. Chrono24 has always been one of the places I searched for the right buy, but never used them before. However, the reviews I read seemed to stack up more to the plus side. The seller I found was Las Vegas Jewelry & Coin Buyers. I almost passed on them because of how many horrific reviews they have. That said, they have just as many, maybe a little more great reviews. Having family in that business in Brooklyn NY, and having worked there in my youth, I am well acquainted with how insane many humans are when it cam to the value of their personal stuff, thus, I attributed 99% of the bad reviews to that. Longer story short, I went ahead with the purchase, dealt with Steve at LV jewelry & Coin, and they were 100%. Fast to answer questions through Chrono24, fast shipping, and bomb-proof packaging. The watch was used, but in like new condition. Could not be happier with the entire experience. I would highly recommend using both the Chrono24 platform and the Las Vegas Jewelry & Coin Buyers establishment if they have what you want. Thanks guys!
Chrono 24 is my trusted watch location service with a trusted escrow account that protects the seller as well as the buyer. Quick to answer questions and step in if needed.
A fantastic, high volume, seller. Good communication. The watch was perfect and was delivered on time. Highly recommended.
Every time I make a phone call, there will be someone who is knowledgeable and answers questions promptly. I always satisfy with my responses from the staff.
This was my first time buying with Chrono24 and I am impressed with the selection, detail and experience. Going forward, I will used them for future purchases and highly recommend them to anyone who is looking for a great watch and a great price. Thank you Chono24!
I have purchased here before and will again in the future. No problems this is my fourth purchase. I highly recommend Chrono 24 to anyone looking to purchase a watch
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.