Chrono24 has a rating of 4.7 stars from 2,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
Every single purchasing experience has been outstanding. This is definetely my preferred site to purchase expensive watches without having to worry about being scammed.
From start to finish, my overseas purchasing experience was top-notch. I was confident throughout the whole process and would do it all over again in a heartbeat!
Most of my watches have come from chrono24, my first purchase was a Rolex explore, second was an omega speedmaster, third was a Rolex batgirl and finally a Rolex sub no date. I've had a negative experience with AD and a positive experience on Chrono 24.
Dealer was beyond my expectations. Quick shipping. Flawless service from start to finish. I was leary of purchasing off the internet yet this experience changed my mind on online purchases. Absolutly fast shipping. So much communication about the watches location along its travels. Such great service. 10/10 would recomend
Not the first time I buy/sell a watch on Chrono24. This one was as smooth as always, and the escrow process gives me piece of mind. The watch was as described.
This was my first order with Chrono24 and it was awesome! Great watch, great price, great dealer, great experience. I will definitely be ordering more.
It is difficulty to find a platform that is prioritizing both customer and vendor security, while making transactions seamless. Chrono24 is doing a great job making this work for watch enthusiast, especially in the global context. Well done!
Very good website and app, simple, very reliable and always concerned with offering a great experience
Easy to find the watches I was looking for, communicate with multiple dealers, negotiate pricing, etc. fair price and smooth transactions. Also, appreciated the quality of the sellers.
Often times when selecting a filter, whether it is a complication, style, function or material, many listings are returned that do not match the filter. This is likely due to the seller posting incorrect info, but it gets frustrating.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.