Chrono24 has a rating of 4.7 stars from 2,944 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
Overall good Experience, Delivery time was quite long, though it did arrive 2 days ahead of time, and the watch is as described
Absolute perfect deal, best communication with Alex, quick delivery, no problems. Totally correct.
P.S. I'm from Germany and it was a perfect work.
I love being able to look at so many watches and save them as favorites. Obviously, buying and selling is super easy, too!
This first transaction was a very good one, delivered in time, the answers to my questions were quick and gentle.
Thank's a lot
Purchased a vintage timepiece through Chrono24. Smooth as silk trouble free transaction. Never had a worry. Looking forward to the next purchase!
The seller did not respond to my request.
Shipping time from order received until delivery much to easy going, say too long!
First time using Chrono24. Everything went as promised. I would use them again. A lot depends on the integrity of the Seller.
Recently used Chrono24 for the first time. Happy with how easy the whole process was. Would use again and recommend to others.
Great service, found a rare item and had it in my hands safely from across the world in short order. Highly recommended.
Great experience working with Chrono24. Transaction was so easy - quite seamless. I'll be using Chrono24 in the future for any watch purchases.
I've been buying my watches exclusively through Corona 24 the last year, every purchase has been what was advertised, no fakes …
My order arrived within a week and I am delighted to say it's been fitted and working perfectly. Thank you so much
With apologies to the sender for this taking so long (Canada Post), I received the item exactly as described. Would strongly recommend.
This was also my first high end watch purchase. An experience I have been waiting for my entire adult life. Thank you.
Was a little sceptical to begin with, but I've had a really good experience. Great communication and fast delivery. Very pleased :)
The service is easy to use, feels safe and it all went fast with a lot of good information in the process.
I did 2 purchases - both through C24 TRUSTED CHECKOUT and was rewarded with extremely annoying pop-ups during my later visits at C24: "Did you buy that item?" Hell, it was a TRUSTED CHECKOUT in the same house- does the left hand not know what the right hand is doing? Are you so afraid to loose the comission? And by the way: The purchase you ask me for with this SOFTWARE was NOT done on December 31,1969. Fire your CRM department- they are loosers
Less than one star is impossible- it is a pity, I would have given 0 stars.
And the most annoying thing to the end: That oldfashioned captcha thing like Paypal. Never again.
Very satisfied with the quality and craftmanship of this watch. I would recommend it or one like it to my friends.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.
Dear Michael,
Thank you for your feedback. We regret to hear that you had a poor experience with Chrono24.
Our automated system pop-up serves for the benefit of the buyer. To ensure that the buyer has the best experience purchasing with Chrono24, we like to verify whether they purchased the item so that we can activate our buyer protection with the transaction.
Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560 if you have any further questions. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.
Kind regards,
Your Chrono24 Team