Chrono24 has a rating of 4.7 stars from 2,944 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
Do your own research to ensure you're happy with what you're ordering, but these guys make the purchasing process a breeze.
First time using the site. It's a good tool to use if you want confidence purchasing on the used watch market.
It is very nice experience, trustful, simple and safe system.
I will come second time if need and recommended to friends.
I got my new watch quickly but the warranty card was delayed and still not activated. It's not Chrono24's fault though.
Buying on Chrono24 was painless. Very smooth transaction. I'm highly satisfied with the whole experience. Will do it again very soon
Excellent 1st class buyers experience. Definitely use again. So good to source those hard to get parts for your beloved watch.
Great comms. Loved the escrow protection plus the approved dealer I bought from was 1st rate. Very easy and efficient service
Easy purchase. Very satisfied received watch in a reasonable time frame. Easy to sort through watches with filters on website
It's a good site to find quality watches at good prices and the escrow service provided is well worth it.
Excellent delivery time from Japan to me in less than a week excellent way ch with very good communication throughout
I trust Chrono24. I have purchased 4 watches on this platform In the last few months and never been disappointed
Smooth experience. Watch exactly as described. This is my third watch bought on chrono24 and I have been consistently pleased.
Very reliable way of paying, and quick shipping. Also you can find a lot of information about almost any watch.
Great watch. Really fast shipping. Came a lot sooner than I thought it would. Watch also looks better in person
Chrono24 is great source to find the right dealer and what seems to be a endless supply of time pieces.
Chrono24 was excellent and got back to me quickly when I had a question they were very informative and nice
Purchased a brand new Hamilton Khaki Automatic. Only took a few days to receive it on my desk. Excellent service!
Found the watch that I was looking for, while it's a pre owned, it is in very good condition, under warranty by the manufacturer, and a great price.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.