Chrono24 has a rating of 4.7 stars from 2,944 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
Was ch is exactly what I order. The process was incredibly easy. What arrived on time and in perfect condition at a fantastic price! Thank you!
My purchases are secure and quickly processed with exceptional communication from start to finish. I will certainly use this platform again.
Chrono24 makes it frictionless to order. The process is explained clearly and the post-order communication is reassuring. I'll order from them again!
The website is intuitive, easy to use. Customer service is top-notch, quick responses, very helpful with shipping/delivery issues.
Prompt reply and further communications from the seller, watch is pristine and loved by my son (a gift).
Very professional and polite. Also the watch that we bought is in a very good condition.
Thank you.
In the last two years I bought two watches on Chrono24. It was very positive experience! Highly recommend
Chrono24 is always as promised!
I have a very broad collection and the trust and execution are Stellar.
Excellent services for high value transactions. The support of the staff when calling is very good as well.
Great variety of watches with excellent dealers! Bought two watches from Chrono24 and have thoroughly enjoyed this experience.
I've made two purchases on Chrono24 and both have been seamless. Great communication and buyer protection is awesome!
Great buying experience, as always with Chrono24. Responsive to inquiries, fast payment processing, assistance with dealers when needed.
Every step of the inquiry and purchasing experience was timely and professional, with prompt customer service when needed.
Trustworthy business, no issues with their system which is very straightforward. I would use them again with confidence.
Great... I'll use the service again. The item was better looking in person. Good genuine watch. Thank you.
The watch arrived as described. Efficient service start to finish.
I'm happy with all aspects of the process.
I was a little hesitant at first because of the fear of not purchasing from a certified rolex dealer, but everything went well and smooth.
Great selection and ease of purchase. I found exactly what I was looking for at a reasonable price and felt very secure making the transaction.
Great buying experience from Chrono24, It's make everything so simple to work with, safe me lot of time to find the perfect watch for me.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.