Chrono24 has a rating of 4.7 stars from 2,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
Buy protection is non sense. I got frauded and accused of stealing links when I certainly did not. Mediation didn't do proper due diligence. Filing an investigation and will take them to court. This is just the beginning. Trust eBays authentication process. Not this third party insecure marketplace. I will make every attempt to spread my story to everyone in the tech community (my industry). Do not buy from them
I was lucky in buying a watch from a perfect gentleman who saw me through the sale process and beyond. I was also lucky in that I sourced a very beautiful vintage watch in pristine condition. I was third-time lucky in that the transaction was handled all so professionally and efficiently/smooth flowing by Chrono24. I highly recommend Chrono24, both for the service the site offers and for the choice of purchases that the buyer is prompted with
Very satisfied throughout the process. This is my first time using Chrono24 and would highly recommend others to the site. I was supported and informed throughout the purchase and shipping process. Thank you.
The entire purchasing experience was exceptional. Billy@ Mark Worthington went above and beyond to answer my questions during the sale as well as following the sale. The watch was everything I had expected.
Chrono24 is an excellent online marketplace for luxury watches. The website is easy to navigate, and their selection of watches is extensive. I was able to find the exact watch I was looking for at a competitive price.
Purchased a new Tudor Pelagos black dial, very happy. Was made aware of potential delays upfront because of CV19 situation which was fine. Watch arrived within the timescales mentioned, and I was given the option to receive the watch early before the papers/warranty card which I agreed too. Papers follow about a week later. Excellent, highly recommended!
The process of finding my first Rolex was fun and I'm a little sad it's complete. Easy and fun to scroll through Chrono24. A great variety and I'm looking forward to my next opportunity to purchase another watch.
I always use Chrono24 to compare and buy watches. This recent purchase eventually even got delivered in the worst of Covid-19 peak lockdown. Although very worried at first, the shipment finally made it and the communication with the seller was always easy. Will definitely keep using the app and hopefully the same seller again.
All and all buying a high end watch it's a big decision.
Once you find it you want to get the best price and make sure that in the same time is a genuine item and not a top notch knockoff...
With this platform and the process they have in place of giving piece of mind to buyer as well as seller in terms of the payment is amazing.
Still be smart. Do your own due diligence and ideally buy via a credit card... that way you get more protection... at least in UK as the credit card provider holds same responsibility as the seller, to make sure they fight your cause as they charge you money to make sure you get what you paid for! A genuine product!
I am so glad to have my vintage watch. The application is so clear " as it is my first time". Service was so fast and the packaging was so clean and secure. The buyer was responding quickly and he gave me a peace of art
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.