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Chrono24

Overview

Chrono24 has a rating of 4.7 stars from 2,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.

service
116
value
108
shipping
104
returns
51
quality
105
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How would you rate Chrono24?
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Utah
1 review
1 helpful vote
Follow Gianpiero S.
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Buy protection is non sense. I got frauded and accused of stealing links when I certainly did not. Mediation didn't do proper due diligence. Filing an investigation and will take them to court. This is just the beginning. Trust eBays authentication process. Not this third party insecure marketplace. I will make every attempt to spread my story to everyone in the tech community (my industry). Do not buy from them

Date of experience: March 11, 2023
Malta
1 review
0 helpful votes
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I was lucky in buying a watch from a perfect gentleman who saw me through the sale process and beyond. I was also lucky in that I sourced a very beautiful vintage watch in pristine condition. I was third-time lucky in that the transaction was handled all so professionally and efficiently/smooth flowing by Chrono24. I highly recommend Chrono24, both for the service the site offers and for the choice of purchases that the buyer is prompted with

Date of experience: May 9, 2019
Australia
1 review
0 helpful votes
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Hermes Men's Rallye Watch
July 4, 2020

Very satisfied throughout the process. This is my first time using Chrono24 and would highly recommend others to the site. I was supported and informed throughout the purchase and shipping process. Thank you.

Date of experience: July 4, 2020
Georgia
2 reviews
0 helpful votes
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Breitling Aerospace EVO Purchase
July 12, 2020

The entire purchasing experience was exceptional. Billy@ Mark Worthington went above and beyond to answer my questions during the sale as well as following the sale. The watch was everything I had expected.

Date of experience: July 12, 2020
India
26 reviews
1 helpful vote
Follow Anahita I.
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Chrono24 is an excellent online marketplace for luxury watches. The website is easy to navigate, and their selection of watches is extensive. I was able to find the exact watch I was looking for at a competitive price.

Date of experience: April 2, 2023
GB
1 review
1 helpful vote
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Purchased a new Tudor Pelagos black dial, very happy. Was made aware of potential delays upfront because of CV19 situation which was fine. Watch arrived within the timescales mentioned, and I was given the option to receive the watch early before the papers/warranty card which I agreed too. Papers follow about a week later. Excellent, highly recommended!

Date of experience: June 12, 2020
Michigan
1 review
0 helpful votes
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EASY
November 7, 2022

The process of finding my first Rolex was fun and I'm a little sad it's complete. Easy and fun to scroll through Chrono24. A great variety and I'm looking forward to my next opportunity to purchase another watch.

Date of experience: November 7, 2022
AE
1 review
0 helpful votes
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Covid success
May 7, 2020

I always use Chrono24 to compare and buy watches. This recent purchase eventually even got delivered in the worst of Covid-19 peak lockdown. Although very worried at first, the shipment finally made it and the communication with the seller was always easy. Will definitely keep using the app and hopefully the same seller again.

Date of experience: May 7, 2020
GB
1 review
0 helpful votes
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Trustworthy
June 13, 2020

All and all buying a high end watch it's a big decision.
Once you find it you want to get the best price and make sure that in the same time is a genuine item and not a top notch knockoff...

With this platform and the process they have in place of giving piece of mind to buyer as well as seller in terms of the payment is amazing.

Still be smart. Do your own due diligence and ideally buy via a credit card... that way you get more protection... at least in UK as the credit card provider holds same responsibility as the seller, to make sure they fight your cause as they charge you money to make sure you get what you paid for! A genuine product!

Date of experience: June 13, 2020
Qatar
1 review
0 helpful votes
Follow Aysha Z.
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Peace of Art
June 22, 2020

I am so glad to have my vintage watch. The application is so clear " as it is my first time". Service was so fast and the packaging was so clean and secure. The buyer was responding quickly and he gave me a peace of art

Date of experience: June 22, 2020