Chrono24 has a rating of 4.7 stars from 2,692 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
Spotted an ad from Chrono24 for a Tag Heuer Carrera Tourbillon at a reasonable price. The ad stated that the watch was in good condition. Made and offer, offer accepted and watch arrives. Package includes the watch I sought still in its original purchased plastic protection. It may not be completely new but if not its hard to tell. With it came a Tag Connected smart watch and both were in a display cabinet with a spare leather strap, a charger for the Connected and a very elegant charging stand. Very pleased!
My experience with Chrono24 and Hachimura Watch Japan was excellent! The 14 day escrow approach is a great business model for buyers. Communication and paperwork from Chrono24 was excellent. The seller Hachimura Watch Japan provided extremely fast responses and pictures for my questions. They shipped by FedEx the same day I ordered the watch. I ordered it on Sunday night US time and it shipped Monday from Japan to Texas arriving on Wednesday! There was one online US customs form I had to complete as an individual buyer. The watch was very well packaged, brand new and exactly as described. I recommend Chrono24 and this seller and would order from them again.
Very very bad.
The watch arrived without a brilliant on the bracelet and the bracelet was without adjustment screws.
The seller only told lies.
He never sent the courier to solve the clock problem.
Very very bad... never again...
On the process of buying a watch. Their escrow dept. seems to be a little to exaggerated when checking for documents. First time buying from this site (LAST TIME FOR SURE) so after making a pmnt I receive an email stating that I needed to send a copy/photos from ID and Credit Card used for pmnt. Although I understand the reason why I do not understand why I was asked to send a second picture due to the fact that there was reflection on the first pic. ID I sent. Picture was clear and they should not have been requested for a second one, after all they just need to make sure my personal info. Matches correct?
I am also paying for overnight delivery fee (close to $500) and per this company the "escrow dept" might take up to 6 days to confirm pmnt?
THIS IS A JOKE! Unless you have time to wait, I do not recommend using this site. I am not buying anything cheap, there for, I at least expect to know the details before making a purchase.
Was a bit apprehensive about buying a watch on Chrono24 after trying to work with a seller from the NL to purchase a watch band. But decided to give it another shot and bought my first Panerai via Chrono24. Had a bit of a hiccup with registering my credit card on the site, but got it sorted within 24 hours. Used the suggest a price function and it worked perfectly for both the seller and me. The seller was great to work with and very easygoing. The watch shipped internationally and tracking was supplied. I do highly recommend using Chrono24 for your watch needs.
1979 Omega watch purchased for a 40th Birthday gift. Lovely watch and gift box. Seller was really helpful and arranged for next day delivery at my request. Contacted Chrono 24 by phone to ask a couple of questions before buying and was very satisfied with responses and I was able to get through to somebody to talk to right away. All in all very happy with purchase and whole process.
Very pleasant to work with. The dealer was available for questions via online chat and offed great advise. The shipping and packaging was good. The pictures were very accurate. I will definitely by from them again. I am extremely happy with the timepiece.
I was able to search through a number of watches I might be interested in and finally settled on a Hubolt. The price was good and so is exemplary. My payment in escrow was completely safe and the whole process went very smoothly.
I was able to find a wash that I wanted, and discussing to Goshi directly with the seller easily. We had a deal worked out in 24 hours and the watch was shipped immediately and delivered in great condition. Really love this app
Was a little skeptical at first as I had never heard or them before. I did some online research and felt comfortable proceeding with my order. The experience was WONDERFUL. I received timely and descriptive status updates throughout the process, and my order was filled quickly and perfectly. Also, INCREDIBLE selection of watches; best I've ever seen. I will definitely use this site again, and I've already recommended it to several friends.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.