Chrono24 has a rating of 4.7 stars from 2,941 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
Easy to find the right watch. Trusted checkout is a secure way to buy and fast. Easy to follow the process.
Absolutely perfect! The system, the emails, the seller, all were as good as it can get. You cannot make it easier.
I've had great experiences with the watches I've purchased and everybody I've made contact with is very professional.
Excellent. Very happy and satisfied with my purchase. Will shop with them again and recommend to my friends.
The information is very accurate, range of options is excellent - this is the place to shop for watches.
Seamless and flawless. Product was as pictured and expected. Shipping was faster than I expected. Very pleased with purchase and experience
I looked for the watch that I bought in many parts and for several months and I got the best price in Chrono24. Excellent experience
No problems with delivery and payment arrangement! Stock is amazing and EU delivery is well organized. Will return and definitely will buy again.
I purchased a new watch from a dealer in Germany. I got exactly what I wanted very quickly at a very good price
Buying a watch was very easy. Competitive price and fast delivery.
Contacting support for changing delivery address was easy, fast and accurate.
Order very well packaged.
Very fast in sending the order.
Product in excellent condition.
Very quick and assertive in answering all questions.
Very good choice of watches, very good search features with relevant filtering and safety with escrow account
It was delivered from Japan, so I was very worried, but the packaging was excellent and the content was good. I am very satisfied
Excellent options, and perfect customer service! I would definitely add this platform for future watches puchases.
Fast service; no obstacles. I ordered the item on Tuesday, had the watch in hand on Thursday. The watch was in excellent condition.
Great first-time buying experience. No issues with my purchase, very happy with my overall experience. Would recommend!
I found the watch I like and a perfect dealer too
The dealer was reliable and sent a watch in better shape than described
The Chrono24 purchase experience works well. The escrow service allows the buyer to purchase with confidence.
The app was easy to use and made sense. Every step of the way was explained and made sense. Thank you!
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.