Chrono24 has a rating of 4.7 stars from 2,939 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
They informed me of every detail that was going on with my purchase. And stayed on top of making sure I was satisfied... very happy with my purchase!
Good website with professionals sellers!
Very fast feed-back and very good quality of the proposed products
Great experience. Seller was quick with shipment and very clear in product description with great photos
Easy to use, I'd fix the "navigation back" to the letter I was looking at before rather than scrolling through again to find the letter.
5 Star Experience... Would recommend to others. Considering it was a high value item. Everything went smooth.
Everything worked great. Purchased through Chrono24 using Trusted Checkout and worked as smooth as silk, no worries, no problem.
Easy to use and I was able to find what I wanted quickly. Saving listings and messaging platform was great as well.
Very polite vendor.
I made the order on a Sunday and had the watch on Tuesday morning.
Very impressive
I ordered the watch and it was shipped and delivered as expected. I am very satisfied with the purchase.
The dealings with the seller was good, and Chrono24 was a Partner in between the sale, especially with save payments. Thank you!
From sourcing the watch to ordering it up to having it t on the wrist, the shopping experience was efficient and enjoyable.
Extremely satisfied with purchase experience. Great online shopping community for outstanding time pieces.
The complete deal was easy and safe. All the time I was in good contact with the dealer. Next time I will come back.
I had no issues, and the site is easy to use and well laid out. I like how the site manages the transaction all the way to delivery
Very useful, helpful, focussed and functional site and offering - impressive content and selection of watches
My second time buying a watch in Chrono24.
The only web in the world that you feel protected when you are buying a watch!
Excellent experience!
The quality of the watch received meets my expectation and the whole purchase process is smooth and efficient.
All was perfect during buying process, seller very correct and inform me all time about process and delivery
Easy to find the right watch. Trusted checkout is a secure way to buy and fast. Easy to follow the process.
Absolutely perfect! The system, the emails, the seller, all were as good as it can get. You cannot make it easier.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.