Chrono24 has a rating of 4.7 stars from 2,944 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
Explanations should be optional with 5 star rating.
All is good. No complaints. Very nice selection / prices.
Negotiated a fair price for an exceptional watch. Everyone won in this transaction. I'm very happy with Chrono24.
I will use chrono24 again because this platform holds dealers in private sellers accountable by ensuring that the product sold is Authentic.
Fair price for the watch and it was delivered in a reasonable amount of time. I would buy from them again.
Excellent communication with Chron help line. Josh was especially reassuring to this first time buyer.
Everything worked out properly, easy communication, fast delivery - I am super happy with my watch :)
This dealer is great to work with. No hidden fees or surprises. Watch quality was better the expected.
The timepiece was exactly as described, packaged properly and dispatched in a timely manner. I would definitely do business again with this company.
Highly recommend Chrono24.com. My purchase was prefect and I really like the escrow account model they provide.
Another nice piece added to my collection. Smooth risk free international transaction using Chrono24 escrow system.
Great selection of used watches. They make browsing, negotiating, and selling easy. Would definitely use again!
Wonderful, they were able to facilitate my watch transaction for the agreed price in a timely manner
Everything like it should be. Battery was empty, though (no big deal, might have happened just before shipping). Good price.
Delivery from Japan to US happened in just 4 days and got immediate response for all my requests. Watch was as expected.
Outstanding watch, as advertised. Only issue was added costs at delivery from UPS. Will use Chrono24 again...
Straightforward transaction, great communication and confidence that purchase was all going smoothly.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.