Chrono24 has a rating of 4.7 stars from 2,944 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
Great way to trade in expensive watches. Website is well designed with accurate searches. Escrow system builds trust.
I completed a payment but later chose to back out. Both Chrono24 and the seller made that cancellation easy.
Excellent service and communication with the dealer.
Shipment came on time
Watch exactly how I've expected
Apps great. Not buggy, no ads, good personal feed, etc.
Give web dev team and whoever reads these reviews a $$$$ raise. They deserve it
The site gives me option to buy watches not available in my own country for low price, trusted sellers and fast delivery.
Excellent experience. The product was exactly as shown and it shipped much quicker than expected arriving in perfect condition.
I have purchased several watches. Will buy more. Lots of timepieces that are not easy to find. The pre-owned market is just awesome too!
Excellent experience - best platform to make good deals for fine time pieces worldwide. Always a recommendation!
Excellent communication, service and follow up.
Found exactly what I was looking for.
Would reccommend.
I love my Dolce Vita and have enjoyed the purchase experience. I'm definitely shopping with Chrono24 again.
Great business with the seller, reasonable pricing, prompt delivery!
Super happy I got to know of Chrono24 platform!...
This was my first Chrono 24 transaction and it could not have gone better. Seller was responsive and the process seamless.
Very helpful and fast response. Customer service is phenomenal.
Excellent customer service and watch was delivered quickly.
Excellent! Too many watches I want to buy! Haha! I will definitely recommend Chrono24 to my friends and colleagues.
Quick response and efficient delivery. I got my watch within 10days of purchase and the watch is exactly as described
Seamless deal. Original Breitling strap with buckle. Fair price and fast handling and shipping. As always, very pleased with Chrono24.
From start to finish of my luxury watch ourchase Chrono24 is there to assist and provide informations and being helpful!
This is a perfect example of professionalism and customer service! I couldn't be happier of how smooth this transaction was!
Good support by returning a watch what did not matched up with the discription of the dealer. Very Good service and nice phonesupport.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.