Cintas

One of the biggest mistake was to sign service agreement with Cintas. The whole company policy based on lie and disrespect. They tie you with contract and do not allow to get out. It's easy to get out from prison than cancel contract with Cintas. And the service is horrible

I have 2 small ice cream stores and signed up with Cintas. They quoted prices that I assumed would be fixed for at least a year. The prices were increased the second month and the service was terrible. I called to cancel after 6 months and they told me it was a 5 year contract. Their sales guy explicitly told us it was 1 year and we could cancel anytime. So now they want me to pay $ 14k to cancel the contract! DO NOT DO BUSINESS WITH CINTAS.

DO NOT DO ANY BUSINESS with this dishonest company. They charged and sent invoice for services that I have not received. Instead of communicate, they decided to send collection. They are dishonest. They never pick up phone call. Chelsea and Alesa, the supervisor, at invoice related team were very rude and unhelpful. Instead of communicating with me about the invoice, they decided to not pick my phone after all. They are the worst human being I ever deal with. I would have given them negative 5 stars, but one star is the lowest I can get. They are worse than 1 star for sure. AVOID THEM AT All COST!

I was lied to about the term of the service, our rep told us 1 year. I found out it is 5 years and if you don't cancel in writing they automatically renew. They will not let you out of your contract for any reason, only try to change services to keep you locked in your contract. I wish I would have never used their services. Wish I would have read reviews about Cintas first. Avoid this business at ALL cost! Wish I could give the a zero rating.

Prices are going up yes... but I am a small mom and pop restaurant. When I began with Cintas the quote given to me seemed fair. But over the past 2 years they have increased my weekly bill by 28% on the same rental items. And the bar towels they are bring me are mostly rags falling apart. If I increased my food items by 28%, I would no longer be in business. Also, the contract states they have the right to increase prices and the notice may be an invoice and you only have 10 day to respond. As a mom and pop, I only do accounting once a month. Way to be sneaky Cintas!

I ordered scrubs and jacket as per my new workplace requirements. It took two two get scrubs, but over a month past since I paced an order and I have never received my jacket. I contacted the company multiple times on phone and via email and was informed that it was sent. No tracking number was provided to me. I'm extremely disappointed. Will call them again tomorrow.

2 Trash cans at my employer has been broke for 6 weeks. Contacted cintas three times still not fixed.
Shop rags come oily and filthy.
Uniforms come back stained and not the right amount returned. Been in this business for 50 years the worst uniform company I've ever seen.

Then over a month and a 1/2 wait for my uniform, the place is a joke. Carefully that they are not lazy and can't be on top of your stuff where I work. They make a lot of money because there's a lot of people with uniforms

Would give zero stars if I could. Do NOT use this company, they will rip you off! They consistently overcharged and then took 2000 of our napkins and never replaced or reimbursed us for them after we cancelled our service.

Sorry company close come back no button rankle look like someone has sleep in them bring you someone else close you say something to the drive he don't do nothing he could care less have to be mistake by you not him

Beware all restaurant and franchise owners! You will regret signing up with them. About 4 years ago I signed an annual lease and cannot get out of it. They keep giving the run around whenever I tried to cancel the contract. The service is beyond horrible. I am now seeking legal advice.

They charge for items undelivered or not serviced. Impossible to resolve customer service and billing department. Extremely high pricing without providing what is listed on invoices. Once again avoid signing a contract or doing any business at all cost.
Truck Mounts in Georgia

Been struggling with this company since we switched from Aramark. Uniform shortages almost weekly. Outrageous charges on supposedly damaged uniforms. Customer service promises to return our calls and continually fail to do so. This company lacks integrity, BIG TIME!

I wish I had of read these reviews before we got tied up with this company. Same thing we didn't read our contract and were automatically renewed for another 5 years, without even the courtesy of a phone call. It's terrible the way they treat their customers and do business. Don't know how they sleep at night. Half of the time the new mats came in dirtier than the ones we were giving back. Some mats in very poor condition, usually one every delivery.

This is the first review I've ever left. I would give them 0 stars if possible. I've worked at a plant in Southeast Louisiana that has used their services for the last few years. Most employees have completely stopped using their laundering services because there is some sort of issue the majority of times. If you try to trade in or order new uniforms it will likely take months before you receive them back. This has happened repeatedly company wide. The sales reps will ignore requests for help. This has to be the worst service based company I have ever come across in my 40 years. Look elsewhere for uniform rentals.

Avoid doing business with this company! I would give 0 stars if it was possible to choose that. High pressure, overselling tactics, and when you are stuck in a 5-year contract you have to spend too much time to just get them to correct their mistakes.

New business owner please don't get involved with this company, they are horrible, charging $75 dollars a week for 3 drops of soap and one roll of toilet paper. They will lock you in a 5 year contract, even that I asked the sales rep about long term contract he said there was not a long commitment and you can adjust how much you wanted to spend, a lie, but since I was so busy trying to open the store, I did not read the contract in full. Don"t go with them is a waist of money and you feel stupid paying all that money for almost nothing.

I own an entire resort and work with well over a dozen different vendors. NO ONE has disappointed and frustrated me like Cintas. They lie you into a very long and tedious 5 year contract that feels like a lifetime while steadily increasing your $$$ requirements. I pay as much for paper products that go down the toilet and in the garbage can every week as I pay for liquor, beer and food that make me money! Avoid them at all costs!

I really wish I had read the reviews before signing their contract. Unfortunately, their rep was able to coerce us by showing us how much more bang for our buck we would get by switching to them. I take full responsibility for not reading all the fine print, and doing my job by researching them, but I don't want anyone else to get duped. The prices drastically went up immediately, my bills tripled from what they were, and when I tried to cancel, I was informed I had signed a 5 year contract! I don't know how I missed THAT, but now we are screwed for the next 4 years. Please avoid this company!

I am a server at a restaurant in mason Ohio. Tonight a group of your workers came in with their company "cintas" credit cards. They treated me worse than any customer I have ever had. They were so rude and continued to tell me to "hurry up we have to be some where" which I over heard was a "escape room" very urgent! Maybe go to McDonald's next time if you're in such a rush! They proceeded to throw their cards at me all at once and gave me 0 time to collect all 10 of them! Really great representation. Horrible people. I will always bring up this experience about your company. Interesting way to treat the people (service workers) who are the one buying your products and paying your bills!

I work for Weidmann Electronic Technology and every Thursday Mr. Robert Soper comes in with a friendly smile on his face. I have worked here for two years and this man has been polite, courteous and very helpful. When there has been any issues regarding invoicing he has worked with us and helped us every step of the way. We appreciate working with him and look forward to seeing his happy smiling face every Thursday. Everyone doesn't get the recognition they deserve so I wanted to take the time out and make sure he does. Good Job!

It Came time to either renew with Cintas or look somewhere else. I asked our driver Adam (who has been on our rout for a long time) if he was happy with the company and plans to stick around. His reply was yes. So I renewed our contract. Adam is the best. If you sign up hopefully you get him on your rout.

I am a customer of cintas and honestly can not believe they are still in business. Instead of restructuring and focusing on retention, you can clearly see this company focuses on bottom line to the extent beyond ethics. You have your drivers come out filling out our cabinets with over priced crap. On top of the obviously inflated prices ($15 for a small box of bandaid). They find every little thing that can cash in in. 3 disposable METAL tweezers? The thing is I can see it isnt because of your sales people. They are desperate to keep their jobs and make money but you gave them that culture. You encourage then to do these things. I get it, they want to keep their jobs but for a company as a whole to keep doing this, it isnt sustainable. You will have to continue to find new places because I can bet most smaller companies will not keep you around after their contract. This is probably the entire reason you have contracts to begin with. You guys should be ashamed. Everything on my invoice I can find for half the price elsewhere. If you are going to be charging double the retail price... why charge more for service fee? Especially when there is a contract.