• CityMax

CityMax

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Overview

CityMax has a rating of 4.2 stars from 44 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CityMax most frequently mention customer service, and support team. CityMax ranks 6th among Website Builder sites.

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How would you rate CityMax?
Top Positive Review

“I have had two City Max accounts since I began writing...”

Keith B.
6/2/14

I have had two City Max accounts since I began writing in 2008. City Max provides outstanding information for the novice who wants to set up a website for the themselves. I have been able to conduct business online with no worries. Their videos provide are incredible. The templates give you many choices of design for your page. Neither of my two pages look the same. City Max has taken into consideration everything needed to do professional E Commerce. The customer support is top notch and thorough. One big feature all online business people should consider is their referral program. This allows you to gain points which can be used to pay for the site itself. This saves you money which can be placed back into your business. I would say to any entrepreneur you should have a City Max page if your serious about doing business online.

Top Critical Review

“Terrible service, terrible website builder, terrible...”

Bob M.
7/10/13

Terrible service, terrible website builder, terrible price. Oh and to make matters worse, they sell branded websites through "get rich quick" conventions. They also own a fake magazine website to boost their ratings. Many of the reviews you read online from this company are written by staff who work there. Stay away!

Reviews (44)

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Reviews that mention popular keywords

customer service (4) shopping cart (4)
Thumbnail of user bobm28
1 review
2 helpful votes
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July 10th, 2013

Terrible service, terrible website builder, terrible price.

Oh and to make matters worse, they sell branded websites through "get rich quick" conventions. They also own a fake magazine website to boost their ratings. Many of the reviews you read online from this company are written by staff who work there. Stay away!

Thumbnail of user keithb51
1 review
2 helpful votes
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June 2nd, 2014

I have had two City Max accounts since I began writing in 2008. City Max provides outstanding information for the novice who wants to set up a website for the themselves.
I have been able to conduct business online with no worries. Their videos provide are incredible. The templates give you many choices of design for your page. Neither of my two pages look the same.
City Max has taken into consideration everything needed to do professional E Commerce. The customer support is top notch and thorough.
One big feature all online business people should consider is their referral program. This allows you to gain points which can be used to pay for the site itself. This saves you money which can be placed back into your business.
I would say to any entrepreneur you should have a City Max page if your serious about doing business online.

Thumbnail of user abia1
1 review
2 helpful votes
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July 7th, 2014

I had no idea how to design a website, but the design templates offered made it easier. The choices were professional and great looking. Setting up the store was not a huge hassle. The best package value for your money. You get the domain and the payment method all taken care of.in one payment, thankfully. They have a huge database for products, so you can post as many as you like. There's no end to how many items you can have. I think the staff was well informed, and got back on to me on my requests. Really gone smoothly with them, everything was explained, I kept site for 7 years with them, but no freebies hmm? :)

Thumbnail of user cerisec
1 review
2 helpful votes
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October 30th, 2013

CityMax has hosted several of my business websites for the past 4 years. I have been extremely happy with their prompt responses to support requests and simplicity of designing my websites. Their templates allow multiple page layouts for customization and the interface is VERY user-friendly. I've tried other website builder companies and have found that none are as easy to use as CityMax. They continually add upgraded features to their templates and the designs are very nice. During the 4 years I've been a customer, they have only increased the price once. I feel it's reasonable due to the responsiveness and functionality offered by the company. I would highly recommend CityMax for hosting and website design services!

Thumbnail of user richardh44
1 review
2 helpful votes
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August 21st, 2013

I have used Citymax to host and promote my business for over a decade without interruption. I have maintained this business website "Hurricane Video and Photography" with ease, that includes multiple videos, photos, and many other great features. Their site builder templates make creating my pages a breeze to design. The online store makes it quick and easy for customers to submit orders through Paypal for efficient and safe transactions. I have been thoroughly satisfied with the price for hosting and the exposure the Citymax site has provided my business."

Thumbnail of user sherrys706
7 reviews
1 helpful vote
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February 4th, 2022

I have been with CityMax for several years now. And all because I like their service. They provide the right tools for the job and more. I did not think that my site would start making a profit so quickly. CityMax will do not only the practical part, but also the visual part at an excellent level. Recommend!

Thumbnail of user judyp8
3 reviews
14 helpful votes
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February 1st, 2013

One of the first things I love about Citymax is its convenience and ease in
Create website. The templates are easy to work with, the links, photos and
Emails are actually fun to do. Another wonderful thing about Citymax is their superb customer support and speedy and proactive
Response to questions no matter how complicated or simply they might seem.
Great way to do business!

Thumbnail of user gregp10
1 review
2 helpful votes
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December 7th, 2012

If you cant find a template you like you can customize them and add your own images, most other web builders you are stuck with what they give you. Since I joined they have added a bunch of new features that are always really useful. Love that you can put videos from Youtube right on your site and have a discussion forum and polls, really interactive, great for keeping in touch with my customers.

Thumbnail of user sylviab5
1 review
3 helpful votes
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April 21st, 2014

I tried out several website hosts and was very frustrated. Then I met Citymax and found it to be easy to navigate and maintain. We have been using them for about three years now and cannot be happier. Anytime we have questions or need assistance they respond very quickly and are great with their support.

We would not change for the world.

Thumbnail of user marcor12
1 review
2 helpful votes
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January 18th, 2013

Much simpler than wordpress which I was running previously. There is no lingo to learn here and I picked it up right away. Love the flexibility of the shopping cart as I sell both physical and digital products and with their site setting them both up is dead easy.

Thumbnail of user sherryly
1 review
2 helpful votes
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April 9th, 2012

Our website has an email account attached to it through CityMax. I have been trying for two weeks to explain to them that the account was hacked, and I am not sending spam to China. The support staff are absolutely brutally stupid, obtuse, unhelpful, or incompetant, maybe all of these things. You cannot talk to a human being, and get one webmail response a day from them. Totally ridiculous. Run, run run away from this company.

Thumbnail of user micheley2
1 review
3 helpful votes
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July 7th, 2015

We've had several online stores for the last 16 years and tried many platforms, but we keep coming back to Citymax. Other website builders we tried were so frustrating and the sites looked "homemade". Citymax is user friendly, easy to customize, has great features and doesn't require a lot of coding knowledge to have a great looking site and you can't beat the price! The main thing we appreciate is the customer service. I'm not a techi kinda gal and Citymax has always been able to help us through any challenges we've encountered. I highly recommend them.

Thumbnail of user edwards51
1 review
2 helpful votes
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October 22nd, 2014

I have found the Citymax to be user friendly. Responses to my questions and requested help to make some changes were quickly performed which saved me time trying to figure out how to do it myself. Price seems fair to me.

Thumbnail of user jeremya8
1 review
2 helpful votes
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November 19th, 2012

I sell a ton of different products and CityMax is one of the only website builders I've found that makes managing them simple. I hate having to navigate through pages and pages of stuff just to make a simple change! They got my site up and running really fast and it looks awesome thanks Citymax!

Thumbnail of user edies2
1 review
2 helpful votes
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January 15th, 2014

I had absolutely ZERO experience designing a website when I started looking for a company to host for me. I did some research and quickly realized the other sites had some serious fine print going on behind their, "flat rate" television advertisements.

Then I found CityMax. One flat rate, no hidden charges and designing the site could not have been easier! I can make all the changes I want to keep my site current and keep my clients updated about our services and prices. I have been a CityMax customer for many years now, and I have no plans to change that anytime soon. Couldn't be happier!

Thumbnail of user marilync9
1 review
2 helpful votes
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April 8th, 2014

I have been with Citymax for 12 years since-October 4,2002 when I created my website. I have been extremely happy with Citymax as their Customer Service is without a doubt the most professional, friendly & helpful that I could want. The website is easy to use with shopping carts & allows for various modes of shipping along with online payments. I could not ask for a better website host than Citymax!

Thumbnail of user evam16
1 review
4 helpful votes
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February 12th, 2014

I've been using CityMax for almost 8 years and am very satisfied with their service. They provide all the tools necessary to create a profitable ecommerce site with all the bells and whistles including a shopping cart and newsletter. It took just a few hours to have my site up and running. I am not a web designer, but CityMax sure makes it appear as if I am. I get many positive reviews about my site, and I owe it all to CityMax.

Thumbnail of user deenier
1 review
2 helpful votes
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November 14th, 2013

I used CityMax to build my first website ever and it was super easy to navigate and understand. In addition, their support team was great at answering questions and helping me out when I ran into trouble. I highly recommend CityMax!

Thumbnail of user davinp
1 review
2 helpful votes
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March 8th, 2013

Hey all, if you are looking for a great place to host your website this is the place to do it. I stopped paying a website designer every time I needed to update my site and now I do it myself, and I had never built a website before this one. There are no surprise fees or add-ons and their support is great when you need help.

Thumbnail of user george.pitagorsky
1 review
0 helpful votes
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July 18th, 2023

I have been a customer with a website for several years. My site is not reachable and have found it impossible to contact the company for tech support. There is no link or ability to submit a request on the City Max website.

Service
Thumbnail of user mikew56
1 review
2 helpful votes
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July 9th, 2013

I think this is one of the best ecommerce builders out there. It is simple and intuitive. Smooth to learn and easy to figure out what to click for product or page creation. They offer many page types including a fully functional blog, forum and an autoresponder. These functions often cost additional for a webmaster and it is fantastic to have them available within the store builder.
I think the only thing they lack is marketing for their product. They need to get out there more and let people know what a great option they are. This is a great builder!

Thumbnail of user sueg20
1 review
1 helpful vote
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April 20th, 2015

CityMax made it easy to design my site with content and their online catalog is easy to set up. You can add multiple products, same products with different variables, add custom shipping options and more. You can also set up several email accounts for your business and manage them with your login. You get notification for your orders in email and in your dashboard, so it's easy to keep track. The reporting is good and shows you where your orders generated. They have a good marketing section to help with your marketing efforts. There is also the option to add other products from Doba and a few other vendors right into your website. All in all, this is a good website provider. The support system is very good as well. I've used it 3 times in the 3 years I've been a customer. You can't go wrong with this service.

Thumbnail of user janetl24
1 review
2 helpful votes
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February 11th, 2015

CitiMax have had a relationship for many years I run two websites.
I have been able to learn so much basic html and if I have any problems at all I write a support request which is always very clear and if I still have a problem CitiMax will keep making suggestions until it's right. You can always switch to Easy Editor too if you want to easily change fonts etc without a knowledge of html.
Very decent price for all the add ons which we get for listing the sites and efficient links to paypal for the 'shop'.
Image storage very easy and getting better all the time we don't even have to mess with the size on images because with one click we can choose small mnedium or large whichever is best.
So thank you CityMax for being there.

Thumbnail of user joshc52
1 review
3 helpful votes
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October 29th, 2015

I used a different site builder before finding citymax. They have a lot of good features but I feel like they could add a few more in that would make them a lot of money. If they were connected with a credit card processing company that would integrate with a simple click I would use it. I would imagine citymax would get a cut or maybe they could be the credit card processing company. Would be nice to have some updated templates also. Overall I have had a good experience with citymax.

Thumbnail of user mariaw19
1 review
2 helpful votes
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February 27th, 2014

We are a small non-profit with a wide variety of needs: we sell tickets to events, provide information on a wide variety of events, and display videos and images of our artists. We have to be able to update information frequently and organize content. CityMax has been very easy to use, and provides us the flexibility to create a wide range of types of content pages very quickly. In addition, we have found the Help Desk to be very responsive.

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Sean H.

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