• Commission Junction (CJ)

Commission Junction (CJ)

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Overview

Commission Junction (CJ) has a rating of 1.3 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Commission Junction (CJ) most frequently mention commission junction, affiliate marketing, and social media problems. Commission Junction (CJ) ranks 205th among Affiliate Programs sites.

  • Service
    13
  • Value
    13
  • Shipping
    5
  • Returns
    5
  • Quality
    12
11
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How would you rate Commission Junction (CJ)?
Top Positive Review

“Great Affiliate Network!”

Nishi C.
4/7/19

On time payments, easy to navigate website, great opportunities for big and small websites, and a large variety of companies to work with. Definitely recommend any one wanting to get into affiliate marketing to try cj.com out. Been using this for about a year now and having a great experience so far! =)

Top Critical Review

“I'd rather glue my head to a wall than deal with CJ!”

Terri R.
9/16/22

These folks don't communicate. They close accounts, won't tell you why, and won't pay you either. It took me hours to delete all affiliate links from my pages and nearly 100 articles. I've sent them multiple emails asking why I was removed since I followed all the rules and even have an email stating I was in compliance with Chewy. They have not sent any reply. I'm not surprised. Honestly, if you're a blogger don't waste your time with affiliates. Work directly with sponsors or sell your own products. That's the only way you'll make a penny. Keep as much control as possible.

Reviews (56)

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commission junction (12)
Thumbnail of user terrir321
Nevada
1 review
6 helpful votes
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September 16th, 2022
Verified purchase

These folks don't communicate. They close accounts, won't tell you why, and won't pay you either. It took me hours to delete all affiliate links from my pages and nearly 100 articles. I've sent them multiple emails asking why I was removed since I followed all the rules and even have an email stating I was in compliance with Chewy. They have not sent any reply. I'm not surprised. Honestly, if you're a blogger don't waste your time with affiliates. Work directly with sponsors or sell your own products. That's the only way you'll make a penny. Keep as much control as possible.

Tip for consumers:
If you're a blogger do go the affiliate route. Find sponsors or sell your own products. That's the only way your blog will be profitable.

Products used:
I was an affiliate for Chewy.

Service
Value
Quality
Thumbnail of user philb35
Israel
2 reviews
1 helpful vote
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March 28th, 2023

They scam you into a long term contract, forcing you to pay monthly fees, with no support knowing that you will not get results.

Sent 2000 messages to their advertisers, didn't make any revenue.

Waste of time and money.

Tip for consumers:
Do not use

Service
Value
Quality
Thumbnail of user johnm1307
Illinois
1 review
14 helpful votes
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February 22nd, 2018

CJ is a SCAM! They beat me out of $680.00 worth of commissions an lied about sending it to me. They originally stated that a check was sent to my address which i never received. After calling Commission Junction several months to resolve this matter, a supervisor by the name of Ashley then lied again and said the funds were deposited into an account i no longer have open. These people are Scammers... Please stay away!

Thumbnail of user mrsingh3.1415
California
1 review
5 helpful votes
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April 2nd, 2023

If there was a ZERO rating I would give them that but this is the most disgusting company with no ethics that I have dealt with. They deactivated my account without good reason and kept my $128 in commission.
What kind of fraud could I have done if I made only 128 dollars in commission?! Its ridiculous.

I even explained to them that some of my customers don't have international cards so on email I get request to purchase products for them so I made some sales on their behalf but the CJ.com team just won't listen.

Affiliates stay away from this fraud company. They also don't release commission on time and always open an "investigation" before payouts are due.an excuse to steal your commission.

The management should be behind bars.

Tip for consumers:
They are not trustworthy and have stolen from thousands of affiliates. After closing affilaite accounts have they returned the commission back to the publishers ? I doubt that too.

Products used:
As an affiliate I was selling some antivirus and using CJ links. I regret dealing with this company.

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Value
Shipping
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Thumbnail of user jeffb819
Texas
1 review
23 helpful votes
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January 15th, 2020

We are an affiliate marketing agency and we manage a portfolio of affiliate programs. CJ is by far the worst affiliate network we use. Here are some of the reasons: 1) technology is antiquated in comparison to other platforms such as Impact, 2) they make simple things difficult, that other platforms provide seamlessly, such as exporting affiliate contact list, 3) the user interface and dashboard is 10 years behind, 4) mobile integration capabilities are inferior, and 5) the staff is not technically knowledgeable or well trained and offer very little support.

Thumbnail of user km108
Illinois
1 review
14 helpful votes
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December 19th, 2015

My company did business with them generating $17,000 in sales. They are two months behind with the payment and are refusing to pay. Stay away! Complete scam. I'm opening a lawsuit against this company.

Thumbnail of user jadet27
GB
1 review
9 helpful votes
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November 26th, 2018

I believe this is a scam and would advise avoiding. For the past few months I have been registering all my name cheap domain names through my own affiliate link on my website and not ONE of them has gone through as commission which pretty much reflects that Commission Junction is either a scam or the coding is no good. I will as a result not be using CJ.com an more. Sincerely Affiliate *******

Thumbnail of user philw224
Colorado
1 review
2 helpful votes
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December 17th, 2022

I made some sales with a particular company and watched my clients when I sent the link. I thought maybe I did something wrong. Well. My buddy and a couple of people did the same and got paid. I was sure that I used the links correctly. Now here's where I started to get suspicious. I started tracking with a reputable link tracker and did different campaigns to make sure it was reliable and use this same company for all of my marketing clients. Well, lots of clicks, thousands for free offers, not only proved to me they completed the offer for my giveaway, well I got no sales. I'm hoping you guys didn't steal money from me like that. There are a lot of great companies on here that I would love to continue to promote but can't since they are only on CJ. Here's the deal, if these stores are getting all the traffic and sales they have no reason to complain. Why take advantage of people? Greed makes no sense.

Products used:
promote companies

Service
Value
Shipping
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Quality
Thumbnail of user nishic
Michigan
3 reviews
26 helpful votes
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April 7th, 2019

On time payments, easy to navigate website, great opportunities for big and small websites, and a large variety of companies to work with. Definitely recommend any one wanting to get into affiliate marketing to try cj.com out. Been using this for about a year now and having a great experience so far! =)

Thumbnail of user fk29
Bangladesh
1 review
12 helpful votes
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March 24th, 2019

I'm working for 5 months. When it's time for first payment, suddenly they vanished my account with $1300 in it without any proper reason. It's their trick for not to pay and did it with lots of people. So don't waste your time.

Thumbnail of user kirstena10
California
1 review
10 helpful votes
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January 26th, 2018

After working with other affiliate networks, I have to say that CJ is one of the worst. Their customer service is extremely unhelpful, rude, and slow to respond to urgent issues. They don't give direct contact emails, so affiliate managers are forced to contact the support team email and hope that they will respond in a timely manner. Their reporting capabilities are outdated as well as their platform and the style of their platform and what they can report on. I would not recommend this platform to any brand that is looking to build a successful affiliate campaign.

Thumbnail of user dank32
Canada
4 reviews
35 helpful votes
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April 8th, 2021

Terrible company, just like the others, they deactivated my account with no warning due to invalid clicks and they referenced a domain name which is not even in use lol, bunch of fools. Use impact or go directly with the affiliate bypassing these turds at cj.

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Value
Shipping
Returns
Quality
Thumbnail of user shawnj5
Canada
2 reviews
9 helpful votes
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January 14th, 2014

I have been using cj for some time. Lately some advertisers are deactivated while their links are being provided live to publishers by cj, that means no commissions for traffic drive via the advertiser's banners, text links, and/or other link types! Cj should immediately remove those links instead of asking publisher to do this without any prior notice. Looks like a scam!

Thumbnail of user sylwesterk2
Poland
1 review
8 helpful votes
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April 3rd, 2016

I have been more than 10 years with CJ. In 2015 they closed my account, because of bad links. I lost all earned money, about 120 euro. After some months I opened again account. I gave them a second chance. In 2016 they removed me again. There are much better networks: Avantlink and Shareasale. Stay away from CJ!

Service
Value
Quality
Thumbnail of user ryang178
2 reviews
5 helpful votes
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February 26th, 2019

CJ is horrible, they will find a reason to disable your account right before payment unless you are a huge website. Since you are a "little guy" there is noting you can do and they never intended on paying you for your traffic in the first place. Shame there is not some legal action that can be taken

Thumbnail of user yasmeenm16
Brazil
2 reviews
12 helpful votes
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February 17th, 2022

I stayed a month as an affiliate, it's a waste of time, because they just close your account and don't pay you! The proof I have is my account balance, they just didn't pay my commissions. It is a fraudulent company that deceives publishers!

Tip for consumers:
They act in bad faith and do not pay affiliates. Let other people not waste their time, as they will work for them for free.

Thumbnail of user leop364
Ohio
2 reviews
9 helpful votes
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March 28th, 2018

I've been advertising for these people for months. (4) I began questioning how why I haven't made any commissions. So someone told me they needed a loan and they have bad credit.The person got the bad credit loan and CJ isn't going to pay the $105 for the lead. I wonder how much they really kept. Do not work with these people.

Thumbnail of user stefanf57
Thailand
1 review
9 helpful votes
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May 5th, 2019

I tried CJ.com because Google and Facebook advertisement is getting worse and worse in their restrictions. I paid a fee of 1500 Euro per month so they find advertisers for me.
After 3 month I didn't have any real advertisers yet and not one sale on my site. Some days I had 200 registration for day but 90% deinstalled the app immediate after registration. The deal is for 6 month but i will stop pay now as I don't want to spend another 4500 Euro for nothing.

Thumbnail of user georged155
Arizona
1 review
5 helpful votes
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April 10th, 2018

First, most of their advertisers charge more than competitors. So you don't get many people making purchases from placing the ads on your website.

Second, when I quit placing advertising of their advertisers on my pages and quit using CJ, they refused to pay me the money they owed me for the purchases that were made on their advertising.

Don't be as trusting as I was. Stay away from them.

Thumbnail of user jor63
California
1 review
16 helpful votes
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March 22nd, 2019

We have been an affiliate with CJ for 15 years and have seen many changes over the years. Affiliates used to have individual CJ advisers who checked in monthly with newsletters of support and frequently sent personal emails. Fast forward to mid February, 2019 when we realized that our account had been disabled. No notice or reasons given. When we contacted support we were told we had violated their Terms. No details. When we asked for clarification, we were accused of something we had not done. Tried to explain but no response. The worst thing is the evaporation of all our data. We have no way of accessing anything in our account. We had been 5 tier earners for 15 years and this is what was done to us. I wonder who is making off with our account balance and all the account balances we have been reading about in the complaints.?

Thumbnail of user michaelk2348
Massachusetts
1 review
13 helpful votes
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October 27th, 2020

I spent a lot of time and effort in building links and relationships with advertisers and my blog was just growing traffic albeit it was still small. I was just building links the right way and organically over time. They then closed my account without reason or explanation. Now, instead of using my time to create additional articles, I am reviewing my pages to ensure all the CJ links are removed.

Thumbnail of user carll12
California
14 reviews
34 helpful votes
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August 11th, 2013

I've been using Commission Junction for a while and while it's definitely one of the largest affiliate marketing exchanges and there's a lot of value here for web publishers, it's way harder to use than it should be. To really get the most value you need to build up relationships with all the individual affiliates and it just isn't as efficient as it should be. It should work more like AdSense.

Thumbnail of user tysonb28
Texas
1 review
13 helpful votes
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February 25th, 2019

I have been with CJ for a few years. I literally did nothing new day to day. Then all of a sudden out of the blue I violated there terms and services some how and they closed my account. Wouldn't be so bad but they never paid me the balance I had. I reached out several times to find out what terms I violated to get nothing but crickets. Don't waste your time, you dont earn what they tell you and when you do the check "they mailed" never makes it. Such a bunch of clown shoes. Don't make my mistake and stay away from these losers. I would go on but have better things to do.

Thumbnail of user adamc33
North Carolina
6 reviews
66 helpful votes
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June 8th, 2013

One of the better networks for commissions. Payments are reliable, but their commission rates are not the best. Sometimes you can negotiate better rates directly with merchants.

Thumbnail of user toddh20
Missouri
128 reviews
299 helpful votes
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April 6th, 2018

Looking for such reviews, I wish I had seen these bad reviews on Commission Junction when I joined them in August. Although it's easy to get accepted into the program, the member dashboard is good and I was given a 2nd chance after deactivation on March 1, I don't know where to start regarding what's wrong with this service. Here are the things I dislike about them: 1) It's too hard to reach their support team; 2) If you close your browser, you must login again even if you didn't previously log out; 3) You must accumulate $100 to cash out by check, $50 to cash out by direct deposit; 4) Page loading is slow; 5) Advertisers are allowed to go many months to approve or decline your application to join them; 6) Some advertisers will invite you to join them by email, only to turn you down upon applying through your CJ portal; 7) One advertiser dropped me within a day of approving my application; 8) I've made no money here despite my efforts, my running their advertiser banners on my blogs, my posting their brands discounts on Facebook; and 9) Advertisers are miserly in which some of them state on their banners you'll receive a certain amount of money for generating banner clicks in a 7-day or 90-day period but never pay you no matter how many visitors you continually send them - this can hurt you if your account is deactivated and you're charged a dormancy fee for not earning any commissions for 6 months.

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