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    CJS-CDKEYS

CJS-CDKEYS

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Overview

CJS-CDKEYS has a rating of 2.1 stars from 63 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CJS-CDKEYS most frequently mention customer service problems. CJS-CDKEYS ranks 1238th among Video Games sites.

  • Service
    37
  • Value
    34
  • Shipping
    29
  • Returns
    33
  • Quality
    35
Positive reviews (last 12 months): 26.5%
Positive
9
Neutral
0
Negative
25
View ratings trends
31
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How would you rate CJS-CDKEYS?
Top Positive Review

“Good customer service experience”

Sarah W.
5/26/24

I initially had an issue with a windows 11 key I purchased but customer service were helpful and had it replaced within a few days

Date of experience: 5/26/24
See positive reviews
Top Critical Review

“AVOID CJS-CDKEYS!”

Andy W.
9/20/24

Waiting 10 days for a refund and just get ignored! I have raised 2 tickets and they send the same reply and ignore screenshots showing the issue. AVOID THIS SITE THEY DO NOT REFUND EVEN IF THE KEY DOES NOT WORK!

Date of experience: 9/20/24
See critical reviews

Reviews (63)

Rating

Timeframe

Other

Thumbnail of user andrew.wilkinsonuk
GB
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Waiting 10 days for a refund and just get ignored! I have raised 2 tickets and they send the same reply and ignore screenshots showing the issue.

AVOID THIS SITE THEY DO NOT REFUND EVEN IF THE KEY DOES NOT WORK!

Service
Returns
Quality

Date of experience: September 20, 2024

Thumbnail of user matthewl1663
Singapore
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

I bought 2x 12 month subscriptions for xbox core, what they sent me were two 6 month codes. I sent them an email to complain and they quickly responded asking for proof/account screenshots. I sent those through the same day and silence since then, no response to any of my follow up emails. Scammers. I'll be asking my credit card company for a chargeback

Service
Value
Shipping
Returns
Quality

Date of experience: July 13, 2024

Thumbnail of user finnokev
GB
1 review
0 helpful votes
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July 30th, 2024

DO NOT USE THESE PEOPLE I PAID FOR A GAME THIS WEEK THEY SENT ME A JPEG OF NOTHING I RAISED IT AND WAS TOLD TO REBOOT, REFRESH, SEND SCREENSHOTS, NO REPLY SO RAISED A DIFFERENT TICKET GOT WAS TOLD I WOULD BE CONTACTED WITHIN MAX 12 HRS, NEXT DAY ASKED FOR UDATE, NO REPLY, SAID I WOULD POST MULTIPLE BAD REVIEWS IF THEY DID NOT CONTACT ME TO RESOLVE, WAS SENT A SEPARATE EMAIL WITH NO UPDATE JUST A LINK TO TRUST PILOT TO LEAVE MY REVIEWS, ONCE THEY TAKE UR MONEY THEY DONT CARE, THEY ARE REGISTERED OFFSHORE SO CAN ACT WITH IMPUNITY BE WARNED LOTS OF BAD REVIEWS WHEN YOU LOOK INTO THEM

Tip for consumers:
Scam

Products used:
Steam

Service
Value
Shipping
Returns
Quality

Date of experience: July 30, 2024

Thumbnail of user juanp921
Spain
1 review
0 helpful votes
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August 4th, 2024

Scam, I buy a key and i receive a used key. The Support team respond fast but dont give me a soluction. So they steal my money.

Service
Value
Shipping
Returns
Quality

Date of experience: August 4, 2024

Thumbnail of user muhammadn173
GB
1 review
0 helpful votes
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May 8th, 2024

Ordered YouTube Premium - account didn't work and wouldn't let me sign in citing security concerns. Contacted support - been to and from with them for 6 weeks! No resolution, refused to give a refund, keep trying to troubleshoot without any success. Shame as had good experiences some time ago, looks like has gone downhill.

Service
Returns
Quality

Date of experience: May 8, 2024

Thumbnail of user mrfadalh
Oman
2 reviews
1 helpful vote
  • Send Message
May 4th, 2024
Verified purchase

They are not the best prices. Too slow to process. Keys are supposed to instantly collected. 2 days I can't collect. They say the are checking. The amount withdrawn from my card already! They are putting some adds which looks like customer service. When you click it, ut asks yiu to pay for assistance. Eneba.com gives keys in 30 seconds and better prices

Tip for consumers:
Find other sites.

Products used:
Games

Service
Value
Shipping
Returns
Quality

Date of experience: May 4, 2024

Thumbnail of user mauriciolopezxdlol
Chile
1 review
0 helpful votes
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September 6th, 2024

Es un chiste que no puedas solicitar reembolso aún si la compra este o no completa, CJS-CDKEYS, una página scam con un largo historial desde más de 3 años.

Tip for consumers:
Página con buena presentación que esconde una estructura bien implementada de fraude tras si

Products used:
Dunno

Date of experience: September 6, 2024

Thumbnail of user sarahblack237
GB
1 review
0 helpful votes
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May 26th, 2024

I initially had an issue with a windows 11 key I purchased but customer service were helpful and had it replaced within a few days

Products used:
Windows 11

Service
Value
Shipping
Returns
Quality

Date of experience: May 26, 2024

Thumbnail of user orelmz
Israel
1 review
0 helpful votes
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April 14th, 2024

My order was flagged for review in order to determine there isn't any fraud involved. The order page claimed it will take no more than a couple of hours for the transaction to go through. It took more than 30 hours for me to get my copy... Their customer service reps pretty much only told me to hang in there some more when I reached out to them. For the couple of dollars you're gonna save off of the retail price, it's not worth it. Just buy retail and activate your product hassle-free

Value

Date of experience: April 14, 2024

Thumbnail of user t.dot64
GB
1 review
0 helpful votes
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April 16th, 2024

I ordered a game from them and collected my key and tried to activate it on Steam but there was an error and Steam said the key is invalid. I got in touch with them but they have just asked me to attach screenshots showing that the key is invalid ignoring that I have already attached the screenshot multiple times. I contacted them at 9am this and after a few back and forth with their support staff over 5 hours and the issue still hasn't been resolved with no response or promise of an update. I was hesistant to order from them but decided to take the risk and I fully regret purchasing anything from them. Never again

Products used:
Steam game

Service
Value
Shipping
Returns
Quality

Date of experience: April 16, 2024

Thumbnail of user joel.p.winters
Australia
1 review
0 helpful votes
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May 12th, 2024

I needed to upgrade my software for research related to a uni assignment. CJS-CDKEYS was a easy and simple process and I got my order immediately without any fuss.

Products used:
Windows Licence

Date of experience: May 12, 2024

Thumbnail of user andyb807
GB
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

I bought Xbox live, was given a key code that had already been redeemed. After several emails for a refund I have been constantly ignored. Do not use this company.

Tip for consumers:
I was sold a code for Xbox live that had already been used, I sent many emails after a while they stopped replying, told me it would take 12 hours to get my issue resolved, I'm on day 3 now just being constantly ignored. No Xbox live and no refund, the customer service is an absolute disgrace, DO JOT USE THIS COMPANY

Products used:
Xbox live gold

Service
Value
Shipping
Returns
Quality

Date of experience: April 14, 2024

Thumbnail of user jmeikle
GB
1 review
0 helpful votes
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April 29th, 2024

I bought a Microsoft Office 365 Family key. It didn't work. 3 days later and I have no replacement or refund.

Service
Value
Shipping
Returns
Quality

Date of experience: April 29, 2024

Thumbnail of user ashleyc1873
GB
1 review
0 helpful votes
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March 16th, 2024

….had a few days off of work and thought great I'll get cyberpunk, order the code get the code, the code has already been redeemed.
Ok fine I'll raise a ticket and get it sorted and get a quick initial response, promising. Have now been ignored since and ended up buying something else from another vendor. Will be raising a PayPal dispute tomorrow.

Service
Value
Shipping
Returns
Quality

Date of experience: March 16, 2024

Thumbnail of user myonlinecourse21
PG
1 review
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase

Payment method delivery is fast. MS Office activation requires phone activation which does not work.

Tip for consumers:
the site is okay

Products used:
MS office 2021

Service
Value
Shipping
Returns
Quality

Date of experience: April 21, 2024

Thumbnail of user johnhunt77
GB
1 review
0 helpful votes
  • Send Message
April 23rd, 2024

Did exactly as promised: a great software deal, an amazing price, and very prompt delivery! Well definitely be using again.

Products used:
Microsoft Office

Service
Value
Quality

Date of experience: April 22, 2024

Thumbnail of user andy_farr
GB
1 review
0 helpful votes
  • Send Message
February 14th, 2024
Verified purchase

I've been buying my digital games for a while now from CJS-CDKeys! I always check here before I go anywhere else! The service is unbelievable. It's so easy and fat delivery. I bought 4 titles today, VPN activated! I paid for the items and within 5min all 4 codes were delivered to me.

Turned my VPN on and set it to Argentina like it said in the guide and Boom! I know own another 4 titles!

I've saved £100's over the past years!
I intend to save more!

Thanks again!

Products used:
Digital codes - Games & Software

Date of experience: February 14, 2024

Thumbnail of user shaunizzle
GB
1 review
0 helpful votes
  • Send Message
February 9th, 2024

I bought a vpn code as it was half price, and I don't feel bad making Bill Gates £3 poorer. Turns out that the accounts are region based so my vpn did nothing. So don't buy that unless you want a key you can't use.

After submitting a report to them, telling them that it doesn't work, I purchase another code for my region (take my money then Bill) which they then flag for fraud, which means I can't access it. Whilst I'm waiting, I get a reply from the "customer services team" who tell me my vpn must be to blame, so I ask them if nordvpn isn't a trustworthy vpn? And also ask them to look at my new order and give them the order number, hoping that speaking with me would show I'm not trying to defraud anyone with my £8 purchase.

I wait 2 hours and nothing. So I just went to the real cdkeys website and got a cheaper code and received it instantly.

Date of experience: February 9, 2024

Thumbnail of user milan10554669
Hungary
2 reviews
1 helpful vote
  • Send Message
February 9th, 2024

If you buy a VPN code, they won't tell you the country it is for, and you'll have to go through 5 different countries. For me, non of them worked. I immediately contacted them, but no reply and a few days already went by.

Service
Value
Shipping
Returns
Quality

Date of experience: February 9, 2024

Thumbnail of user guillomeg
Germany
1 review
0 helpful votes
  • Send Message
February 16th, 2024

Description of the languages ​​on the page did not match with the key provided. What's even worse is that after contacting cjs support with the issue, cjs simply adjusted the description of the website afterwards

Date of experience: February 16, 2024

Thumbnail of user idozaks
Israel
1 review
0 helpful votes
  • Send Message
April 4th, 2024

Top choice for PS5 Spider-Man 2 digital keys. Great prices, reliable service Top choice for PS5 Spider-Man 2 digital keys. Great prices, reliable service

Date of experience: April 4, 2024

Thumbnail of user 24fitshawn
California
1 review
1 helpful vote
  • Send Message
February 26th, 2024

After emailing the support, I waited 2-3 days for a response, the CUSTOMER SUPPORT then emailed me back by saying "you should reach out to customer support so they can fix the issue." Weird because that's definitely what I did, and am STILL waiting on a response. Go through ANY other competitor website, this experience is unacceptable. 👎🏽👎🏽

Oh the phone number doesn't work either.

Tip for consumers:
Don't use this site, plenty of other trustworthy sites that will give you working codes first try.

Products used:
None, won't be back to give these people any money either. Absolute terrible service, not sure how they're still in business honestly.

Date of experience: February 26, 2024

Thumbnail of user richardn25
Kansas
7 reviews
5 helpful votes
  • Send Message
January 23rd, 2024

I've contacted CJS-CDKeys about this. They said the would escalate the issue to their 2nd tier support team. Haven't received a new key or a refund. So this rating could go higher or lower depending on how they handle the problem.

Date of experience: January 23, 2024

Thumbnail of user bazwilson84
GB
1 review
0 helpful votes
  • Send Message
December 24th, 2023

Bought an Xbox VPN activated key. Whole process from putting in basket to having game on my Xbox took 10 minutes at the most. Would definitely buy again. Instructions were clear and easy to follow.

Products used:
Xbox game key

Date of experience: December 24, 2023

Thumbnail of user andrewrymer
GB
1 review
0 helpful votes
  • Send Message
November 29th, 2023

With Mocrosoft 365 being the normal mode of accessing an office package, I was pleased that I now have the option of standalone installation for customers who do not have a big presence on the Internet or a microsoft account!

Service
Value
Shipping
Quality

Date of experience: November 28, 2023

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2.1
63 reviews
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