Classmates

They automatically put my account on automatic renewal the same day my credit card was charged I contacted them and they declined to refund my money they do this all the time this outfit is a scam save your money and leave this outfit alone.

I canceled my subscription 5 days after the automatic billing date. That was 3 months ago and they said they would refund my money. Has not happened. It is difficult to see that the subscription is automatically renewed. Buyer beware.

After resisting for many years, I joined classmates.com because they emailed me that 25 people had visited my profile and I was curious who they were because frankly I doubt I spoke to 25 different people while I was in HS. After joining and finding 3 names I recognized and 20+ I didn't, I emailed some of them and they unanimously indicated they never visited my profile and/or never knew me. I'll be cancelling my membership soon.

Well guess I am not the only one running into a mess with Classmates. I got notice a few days ago that a renewal was paid from my PayPal account. When I checked PayPal I found they had paid $96 for a 2 year renewal that I was never notified about. PayPal did not get the money back since they said I had no documentation to prove Classmates couldn't charge me! Holy cow! Classmates was happy to move my account to non-renewal status per some setting and no more charges would occur. Classmates will not refund the $96 they charged me even though I said I was canceling on the exact date of renewal. Oh my where has this country gone with such scrupulous charging and non-willing to discuss the cancellation of membership. BAD companies, both of them, stay away or you will end up with similar non-agreed upon charging.

They get a few people you went to school with, then message them that someone looked at your page. Then when you check to see, it's just someone that checked their page that was given the same notice. This goes round and around, never anyone you knew, never a new person. Then it says you have mail, that's them trying to sell you more worthless crap. Then they autobill you a hundred bucks a yeat and won't refund it without sending notice that they are going to bill you.

They use java script its a known weakness to hackers if you have used this site in the past they will have your name and password not to mention the site itself is a known scam to steal your money its not free

The latest interaction with this company happened in June when I received an email offer for 3 months of access for $10. It was only for 3 months, not a trial, just 3 months. I had not used this site in years because I didn't really see the value. My first experience using the site was when I sent in my copy of my Yearbook and the offered me a month free service. I told them that I would not send them my Yearbook for one month of service, and requested one year of free service, they agreed. I later noticed that they were selling copies of my Yearbook for $99! Back to my latest experience, at the end of the three months the charged $21.60 to my Paypal account! I never agreed to this!

I purchased a three month trial membership and there was no email to request continued membership or notification of renewal date. I found a charge on my bank statement, the same day the draw was initiated. I immediately contacted customer service for a cancellation and refund request. No response. I sent a second request, no response. I contacted the BBB and filed a complaint. Only then did I receive a response with a statement: "we are issuing a refund." I would not recommend any membership with this organization. In fact, they stated this was a voluntary "one" refund. Even Paypal would not refund because it appeared as a auto renewal. BEWARE!

I signed up for a trial and immediately I had problems signing in. I contacted customer service about it and just kept getting the response "An email will be sent to you within 15 minutes to reset your password". The emails never came. I called them several times and again the 15 minute email. Finally I called them to cancel my subscription and guess what? Yup, a cancelation confirmation email In 15 minutes, it never came and they continued to take my money. I finally had to cancel my card and get a new one. DONT JOIN...

DO NOT SUBSCRIBE TO CLASSMATES.COM They will sneakily auto renew and if you attempt to request credit they will DENY YOU CREDIT! Unethical practice and poor customer service. YOU WILL REGRET SUBSCRIBING TO CLASSMATES.COM. Form a Facebook Group page for your class instead. Look at your CC Statement: PCH*Classmates.com *******900 US $60.00
DO NOT SUBSCRIBE TO CLASSMATES.COM - CREATE A FACEBOOK GROUP FOR YOUR CLASS INSTEAD

They can't even get the year I graduated right,I tried to cancel but it's almost like joining Scientology, it's almost impossible for me to cancel I'm really sick of them.
I unsubscribed like five times and they still can't get it through their head that I no longer want to be part of classmates.com.
Now they want me to click a rating I can't even rate them one star, but in order for me to continue I have to click one even though I do believe it's zero.

Don't waste your money! Even as a copy of the original it has VERY POOR quality. Pictures are BLURRY/FUZZY and it's HARD TO READ much of the printed material. Some photos are just faded and some over saturated. In either case it's hard to to discern some of the faces.
Base on the NO RETURN policy they knew people would be dissatisfied. It looks like a copy of a copy of a copy… Even if Classmates.com used an old copier running low on toner they could have done a better job.
Search the internet, search eBay, search anywhere before you buy this!

So I got a yearbook from here and let me tell you this was not my first choice after reading what people had been through on classmates so I looked at other places but this was the only one that had the yearbook that I wanted so I prayed to God that it would come in time for a gift that I am giving and it did! I am sooo happy with how it came out and that it came on time for my mom's birthday gift. If you are wanting to get a yearbook from here get one but I know for some people things go wrong but sometimes you have to take a chance and let me tell you I took a Big chance lol but it came and it's the right one so I am happy

Once they have your cresit card they set your account for automatic renewal without your approval. They do not return calls or messages. Be careful.

They lost a lawsuit dor several milliom dollars for using yearbook pictures without approval of the classmate.

I ordered a yearbook for my husband's NYC-based high school and was sent one from California. When I tried to get a refund for THEIR mistake, they refused! They are not reputable and have scammed far too many individuals! I should have researched Classmates.com BEFORE doing business with them. There are tons of complaints about them online! 'CROOKS & SCAMMERS are we, Classmates.com'... should be their tagline!