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    Clavonna

Clavonna

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Overview

Clavonna has a rating of 2.5 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Clavonna most frequently mention customer service, wedding dress, and wrong colour problems. Clavonna ranks 75th among Prom Dresses sites.

  • Service
    5
  • Value
    5
  • Shipping
    5
  • Returns
    3
  • Quality
    5
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How would you rate Clavonna?
Top Positive Review

“Love!”

Frederica F.
6/20/17

Love this dress. Very nice material, well done. When I saw it I couldn't believe how beautiful it was. I definitely feel this dress is a good buy. Looks exactly like the picture and even better. Size was correct. I'm extremely happy with this gorgeous dress.

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Top Critical Review

“Stay away”

Carol K.
5/2/17

I'm giving it a 1 rating cause there is no zero. They take your money but don't give you what you want. The colour of my dress was not what I ordered it was their fault and the best they offered was 10%. It has been over 3 months and still nothing. Very unhappy customer and would never order from them again.

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Reviews (65)

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dress (55) customer service (10)
Thumbnail of user agnesg5
California
1 review
0 helpful votes
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May 6th, 2017

I was very pleased with the dress I received. The dress was the color I expected and the sewing was wonderful. I might recommend even if you are normally a certain size. The details on the dress are exquisite. Very worth the money I am looking to purchase another dress from this company

Thumbnail of user daniellec79
California
2 reviews
0 helpful votes
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March 14th, 2017

I received the package last night and tried it on immediately, the bust area fits almost perfectly, AND the color and look is spot on. It needs a few alterations with the length, but other than that, I'm extremely happy and can't wait to wear it to the Ball

Thumbnail of user linaj12
India
2 reviews
3 helpful votes
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June 25th, 2018

Its low quality of fabric and materials, I didnt expect this kind of dress for the amount of money that I put to purchase it, also the dress size was big on the sides, it is really sad, costumer service should be more helpful!

Thumbnail of user michelled176
Canada
2 reviews
2 helpful votes
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March 10th, 2018

Awful! I ordered a purple dress and received a pink one. They use Morilee pictures. (Thats stealing) You cant send back the wrong dress and as others have mentionned, they will offer 5-10% refund. I have advised Morilee. Do the same!

Thumbnail of user baureena
California
2 reviews
1 helpful vote
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February 28th, 2017

This dress is beautiful, it far exceeded my expectations! The dress is do inexpensivly priced I wasn't sure what to expect. When it arrived, I was thrilled with everything about it. It is well made, fabric feels nice, and it looks amazing.

Thumbnail of user shidem
Canada
1 review
0 helpful votes
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March 26th, 2017

I recently got a dress from Clavonna after surfing on line to find a suitable one. When I received it I couldn't beleive.It was so fit, good quality ans so gorgeous.
Everything is so professional from first step till the time you get your dress.
I was so happy I found a trustworthy online site finally.
Many thanks Clavonna.
Shide

Service
Value
Shipping
Quality
Thumbnail of user mariaz34
Canada
1 review
2 helpful votes
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February 15th, 2018

FEB 16,2018
PURCHASED 3 DRESSES WITH SEQUENCE FOR MY SONS WEDDING AND ALL OF THEM CAME IN THE WRONG COLOUR, AND NO SEQUENCE
WHEN YOU CONTACT LINDA VIA EMAIL HER EXCUSE IS PURCHASE MORE MATERIAL AND I WILL MAKE YOU A NEW DRESS.
-WRONG COLOUR
-COLOUR DOES NOT MATCH PICTURE - (LINDA SAID IT HAS TO DO WITH THE COMPUTER I HAVE - HOW DOES SHE KNOW WHAT COMPUTER I HAVE)
-REFUND IS NOT AN OPTION - WAS OFFERED 5%, 8%, 10% REFUND - INSULT!
DON'T BE FOOLED BY THE PRICE, COLOURS OR PICTURE ONLINE... THE DRESS IS NOT EVEN CLOSE TO THE PICTURE AND DRESS YOU ORDER!

Tip for consumers:
DON'T ORDER FROM THEM YOU WILL BE SORRY

Service
Value
Shipping
Returns
Quality
Thumbnail of user kristineh11
Canada
1 review
5 helpful votes
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July 16th, 2017

Guys try to complain on econsumer.gov we need to do something to stop this site for other consumers and protect them. I received a terrible dress and they don't want to give my money back..

Thumbnail of user emh14
Canada
1 review
0 helpful votes
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April 4th, 2018

DO NOT BUY FROM CLAVONNA! My daughter bought her prom dress from Clavonna, when the dress arrived it was nothing like the picture... the dress is hideous, the material is cheap, the dress looks like its falling apart, theres a big piece of the hemline cut/missing... Its so poorly made! Their customer service is the worst... they wont accept our request to return it and finally offered a 2% refund. DO NOT BUY FROM CLAVONNA!

Thumbnail of user ps132
P S.
Canada
1 review
0 helpful votes
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June 24th, 2018

They sent me a hideously ugly knock off and when I demanded a refund, they offered me 5%!? Website says their Customer Service is excellent...lie lie lie. Dont get taken like I did.

Thumbnail of user brcanaa
California
2 reviews
0 helpful votes
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April 12th, 2017

My friend said it was unbelieveable to have such a beautiful bridesmaid dress at such a low price. I am so excited to order from your wonderful website.

Thumbnail of user elizabethb202
California
2 reviews
0 helpful votes
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April 14th, 2017

Really a nice dress which fits my body and gives me a charming look. This is the first one that has arrived to me. And I am looking forward to the other one.

Thumbnail of user andreac109
California
2 reviews
0 helpful votes
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December 2nd, 2016

The dress is absolutely stunning. I didn't even have to get a custom made dress i just got the right bust size and everything else fitted perfectly. I love the dress and can't wait to wear it!

Thumbnail of user erlinea
California
1 review
0 helpful votes
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May 8th, 2017

Extremely happy with his dress as it is true to size measurements, made from high quality material, colour is true to the picture displayed and the detail on the dress is really nice.

Thumbnail of user angelac113
California
1 review
1 helpful vote
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March 20th, 2017

Really lovely dress, a really good fit to the size give on net. I try on it, and the size is so perfect. I appreciate it very much and feel good in it.

Thumbnail of user ashleyl96
Canada
1 review
3 helpful votes
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March 29th, 2017

This company ripped me off 319.00$ they didn't deliver my dress till after my wedding date after they garenteed it would arrive in time and are refusing to refund me.

Thumbnail of user josht51
Canada
1 review
1 helpful vote
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February 5th, 2018

I recieved a dress I ordered from this website
It was terrible
Didnt fit
Didnt look like the picture
And they refused to take it back
They did a terrible job and the customer service was atrocious
Very very very bad
You will be disappointed
You'll be less frustrated if you just throw your money directly into the garbage instead of giving it to these clowns

Thumbnail of user hangt
Canada
2 reviews
5 helpful votes
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February 27th, 2017

I ordered 2 custom made dresses
Paid $500 dollars
Got low quality dresses, 2 cups on dress are like those you buy from dollar store and hand sew in, sleeves are so loose, countless issues stemming from low quality products and no customization as ordered
I want the dresses fixed
They refused to fix by saying that they refund 6% of what I paid and convince me to keep the dresses that are aweful looking and unwearable
Do not believe Clavonna Dresses and what they says on their website
I seriously question the authenticity of the great reviews on the website
Do not buy from them if you do not want to regret like me

Thumbnail of user huldaj
California
1 review
0 helpful votes
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January 18th, 2021

It is great, it fits perfect and it arrive a little bit earlier than predicted. I have to say that it is a little bit long, but nothing that cannot be fixed. I am sooooo happy!

Thumbnail of user asakom
Washington
1 review
4 helpful votes
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May 31st, 2017

Ordered my wedding dress in early May, today is 31st of May they haven't shipped yet. Asked them to cancel order on the 16th of May but they didn't. Kept sending me an email with "Don't worry" "Thanks" highlighted in red. Lack of service. They don't even speak English.
Send an email state that cancel is cancel, refund is refund, the response shouldn't be "Don't worry" in red ink, but they don't understand.
So, I kind of gave up to chatting with them, then I received the email "We will ship your dress today" was two days ago. Website still shows that "NOT SHIPPED YET"

This company is FROUD

Terrible.
Ladies, DO NOT ORDER ANYTHING FROM HERE

Thumbnail of user beulahc
Colorado
1 review
0 helpful votes
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April 23rd, 2018

I ordered the navy dress and it was beautiful. Perfect for an evening gown for my wedding. Everyone loved it. Fit me very nicely.

Thumbnail of user mitzic2
Bermuda
1 review
3 helpful votes
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August 23rd, 2017

My friends wedding dress looks awful. She is mot even treated to a refund or returnbthe dress. No satisfaction.

Thumbnail of user melofys
Florida
1 review
0 helpful votes
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November 2nd, 2017

This dress is absolutely stunning! I couldn't of imagined a more perfect fit than this! It's comfortable, it GORGEOUS! I want one in every color!

Thumbnail of user ff22
Canada
1 review
0 helpful votes
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May 2nd, 2018

NEVER buy from this website! Rude, horrible, hideous! I lost $500! There is always carma for those people, but for now they scamming!

Thumbnail of user armyc
Hong Kong
1 review
0 helpful votes
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March 24th, 2018

Dress arrived very quickly. It is absolutely beautiful and excellent quality for the price. Fully lined and my bridesmaid loves it!

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From the business

Buy Canada Prom Dresses at Clavonna.com, Multi Color & Style for You to Choose, Shop Now and You Can Enjoy 20%-70% OFF, Wedding Gowns, Bridesmaid Dresses & Evening Dresses, 100% Handmade, Chick here and Save Today.

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Thumbnail of user clavonnad
clavonna d.

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