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cleverbridge has a rating of 1.1 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about cleverbridge most frequently mention credit card problems. cleverbridge ranks 442nd among Ecommerce Tools sites.
A German based company with German based expertise. Right now I am in the middle of what appears to me to be a bait and switch service outfit offering a 'halloween" special on a "premium" VPN service. Cleverbridge customer service is very efficiently handling. I talk to Cleverbridge at their (866) customer service number. That number and Cleverbridge history is published on the BBB of Chicago site. I currently have no reason to need to contact their BBB. Cleverbridge appears eager to either refund my payment or obtain delivery to me of exactly what I expected -- to get one year of premium VPN service for the $39.99 charged to my AmExp credit card.
I'm writing this comment to prevent you from making the same mistake I did. They are not reliable at all. If you purchase a service through them, they will shift the responsibility onto others and not take ownership of their insufficient service. Save your money and purchase services elsewhere. Regards, Manal
I HAVE A DOCUMENTED AUTO RENEWAL CANCELLATION DATED JULY 24,2020 YET CLEVERBRIDGE CHARGED AN AUTO RENEWAL FEE ON JULY 3,2021 AND REFUSES TO REFUND. THEY SAY I DIDN'T APPEAL WITHIN 30 DAYS BUT SO WHAT, THERE SHOULD HAVE BEEN NO CHARGE IN THE FIRST PLACE. VERY DISHONEST COMPANY.
Tip for consumers:
DO NOT SIGN UP FOR AUTO RENEWAL.
Products used:
I USED PARALLELS FOR MAC FOR 2 YEARS AND IT WORKED FINE. BUT AFTER I CANCELLED THE SUBSCRIPTION, I WAS CHARGED A YEAR AFTER I CANCELLED.
Yes I want to I hereby revoke the contract for the purchase of the following goods:
CBA*Reimage - PCFix cleverbridge. Concluded by me.
Ordered on: 22 june, 2017, received on: 22 june, 2017
Name of the Consumer: E. E Brink
Address of the Consumer(s): Generaal Spoortstraat 67
Date: 22 june, 2017
Until know i can not find a way to cancel, even i still got 60 days to unsubscribe,.
I think is it very reasonable you will answer me this instant and take care of my cancelation this evening.
Regards Erika Brink.
Tip for consumers:
TAKE A GOOD LOOK FOR THE ADRES TO HAVE CONTACT WITH THIS ORGANISATION. EVEN ATER 5 OUERS AND SEVERALL PHONE CALLS THEY COULD NOT GIVE ME THE RIGHT EMAIL ADRES ZO EVERTHING CAME BACK.....UNANSWERED!!
You buy a good software item that is "on sale" and you feel great about the deal. You agree to the terms, get the software and use it. However, a year later, you want better software and you buy that. You may or may not send a cancellation notice to the software company. Meanwhile, your first software item was not billed by the Software company but by one of the many middleman (some mentioned above).
Now you get a bill from this middleman for the FULL price of the software for a renewal. Whether you cancelled with the Software manufacturer or not, makes no difference. The terms that you had with the middlemen are such that you have to cancel with them and with the software manufacturer.
Let's say that you used a gift card for the software and you no longer have the gift card. Sorry! You're still out of luck. These middlemen keep ledgers of all their transactions and they connect the dots and all your purchases are now logged in under your name regardless of how many e-mail addresses you have, or phone numbers, or street addresses.
You are on the hook to them.
But let's say that the manufacturer (or even the middleman himself) is selling the software now at 1/2 the price. So what, you're on the hook for the FULL price (even if you never used the software).
How's that for service?
Most software that comes from other countries does use these middlemen, so those are the ones you should be the most careful about.
Always check off or handwrite a note (DO NOT RENEW AUTOMATICALLY).
After a one year subscription in 2019 July I received a request to pay another year in september. They didn't respond to any email and complained and did not allow a cancelation with a refund for their fraudulent billing practices. The did not delete my credit card info as asked and billed my credit card yet again now in July 2020 and don't respond to complaints and do not accept cancelation with request for refund. And as a technical service they are thoroughly intrusive and disturbing any and all information once you open your PC. DO NOT AND NEVER DO BUSINESS WITH THIS FRAUDULANT COMPANY!
NOTHING about this company is good. Cahrge too much, no humans on staff, products will not activate... jst a scammy bunch of thieves. My reciept is a PDF but I cannot upload it.
Totally unusable. "Clever"bridge refuse refund despite VPN completely useless from day 1. A total ripoff company, avoid like the plague.
If you cancel the subscription to "WinZip System Utilities Suite" within 24 hours, this will not result in the order being refunded.
SCAM COMPANY REPORT TO BANK AND POLICE FRAUDSTERS SCAMMERS TAKEN £61 off my account reported to police
No help at all... since days I cannot download my purchase! Avoid any relation with that company...
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Cleverbridge is a global ecommerce solutions company providing billing and payment solutions for monetizing digital goods and online services
