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    Brown's Auto Center

Brown's Auto Center

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How would you rate Brown's Auto Center?
Thumbnail of user carolc23
Connecticut
7 reviews
17 helpful votes
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November 14th, 2013

I am biased but I wanted to state that this business is founded on the age old tradition that our customers come first and will remain our customers if quality is delivered to them each and every time. We are a family owned operation that has been here for over 20 years. We are here to help you and make that repair process as seamless and easy for you as possible. We are NOT an average shop. We work hard to have trained techs who agree with our business theme: We are the best at what we do and there are NO short-cuts taken here. We will fix your car like it was our own.

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From the business

Brown's Auto Center is a family owned and operated collision repair facility. We have established and met insurance companies AND vehicle manufacturers requirements for certified training and modern equipment to be an authorized repair facility for both. We realize your car is the 2nd largest investment you're likely to make and we are prepared to preserve it's value and your safety with our professional repairs. Our shop has state of the art repair equipment and certified and highly trained technicians (by I-CAR and ASE). We are in the 10% of shops in the state that have achieved I-CAR gold and we've done it 6 years strong. Each year every technician undergoes training specific to their skill levels and manufacturer certifications. We are currently certified by Ford, GM, Chrysler and Honda. We offer a limited lifetime warranty on our work and paint. Yes our paint color will match and it will stay on. If not - we do it over, no problem.
No matter what insurance carrier you have, we can handle the paperwork for you and even help negotiate. Remember: YOU pay the premiums, so you have the choice of where to bring your vehicle. We hope you remember to request Brown's Auto Center for your personal repair facility.

Business History

Brown's Auto Center has been located on Liberty St for over 25 yrs. We have been working to establish new customers, contract with most insurance companies and give 100% to doing the job right the first time. We know the ins and outs of the industry and are confident we will give you the best repair in the area.

Company Representative

Thumbnail of user carolf18
Carol F.
Manager
I've been helping this business and our customers for over 14 years. I try to make the whole accident scenario as easy as possible on our customers. I know how to deal with most insurance companies, how to get you in a rental and will keep you updated daily or just call you when the vehicle is done. Just let me know your preferences and I will do my best for you.
If you have an unusual situation I'm always ready to help however I can and give you options. Just give me a call and if I don't have an answer immediately, I'll get it for you.

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