• ComplaintsBoard

ComplaintsBoard

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Overview

ComplaintsBoard has a rating of 2.6 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. ComplaintsBoard ranks 4th among Consumer Protection sites.

  • Service
    12
  • Value
    9
  • Shipping
    6
  • Returns
    6
  • Quality
    11
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
How would you rate ComplaintsBoard?
Top Positive Review

“Their service is invaluable”

Greg R.
3/16/20

I would advise everyone to read reviews on ComplaintsBoard before deciding anything. It's trustworthy. With honest opinions. What's interesting is that people share their negative experience only to show companies' worst sides. That's why I consider them to be reliable. I really thank them so much for existing.

Top Critical Review

“This site has allowed a deranged lunatic to post false...”

Deanna L.
12/10/14

This site has allowed a deranged lunatic to post false things about me and my family for years. $30,000 is what we were quoted to have the lies removed. Anyone can post any lie they want with no proof. Its nothing but an extortion scam.

Reviews (90)

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complaints board (15)
Thumbnail of user johnm259
GB
1 review
5 helpful votes
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December 20th, 2013

I just want to say thanks to complaintsboard.com. Amazing website, they helped me to resolve my issue and I got my money back after making complaint with them. Also they were very helpful and I will advice everyone to use them!

Thumbnail of user jackb132
Latvia
1 review
3 helpful votes
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July 27th, 2015

It's quite nice to have a forum-like conversation with the support team. My order was delayed and I managed to establish a contact with the support team through complaintsboard. Received my package 5 days later, everything was ok.

Thumbnail of user ajays157
India
1 review
1 helpful vote
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August 23rd, 2023

Just compare the reviews for "regus.com" in SJ, BBB and Complaintsboard. Complaintsboard says regus is 100% legit. They use the bot replies to mark complaints as "Resolved", giving them a certified seal, while in reality they were never resolved. They also auto-resolve the complaints after some time, so if the fraud site is persistent in giving fake resolutions, it will eventually mark them as resolved.

Here's an excerpt from BBB, and another from complaintsboard for the same site;

BBB: "Customer Complaint: Due to the volume of complaints filed against this business, BBB only publishes the details for 25% of the total complaints filed."

ComplaintsBoard: "ComplaintsBoard has analyzed Regus and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 100%."

Service
Value
Quality
Thumbnail of user mariannal7
Marianna L. – ComplaintsBoard Rep

Hi Ajay! Thank you for your review!

ComplaintsBoard.com doesn't use any bots for providing replies. The mentioned company's account is officially claimed, and it means that all responses are given by their representatives.

And here's how our resolution process works: each company has 30 days to provide an official reply to their customers (publicly or directly).
If the complainant doesn't respond within these 30 days, we consider that either the issue has been resolved or the consumer is no longer interested in the complaint. And it works for every company, with no exception. Complaints without any responses are never marked as resolved, unless they are outdated (older than 3 years).

We hope the process became clear to you now:)

For any other inquiries, please contact us at support@complaintsboard.com

Have a great day!

Kind regards,
Marianna from ComplaintsBoard.com Team

Thumbnail of user jodiek1
Pennsylvania
1 review
14 helpful votes
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December 8th, 2014

This "website review" site is a scam. They partner with deletereviews.com who goes by several other names to try to get you to pay to remove the negative review from their site. I have contacted complaintsboard.com about removing a fallicious and defamatory review and just keep getting the run around. A class action is being initiated with the attorney general.

Thumbnail of user rakkianag
India
1 review
7 helpful votes
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January 16th, 2016

I complained with complaint board about non-refund of BSNL landline deposit amount for my landline ******* ******* even after more than one year of surrender of land line phone. The complaint was made on Jan 3,2016 To day, 16-01-2016 I got the refund. Thanks a lot

Thumbnail of user jamesj227
Bangladesh
1 review
11 helpful votes
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July 24th, 2017

Complaints Board is controlling and withholding public record by only allowing some reviews to come through. Complaints Board is doing this to get business advertise with them. Complaints Board is violating A Freedom of Information Act!

Thumbnail of user craign5
Washington
1 review
10 helpful votes
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January 13th, 2013

This site is scam. They will let people slander, lie and say whatever they want without even checking to see if its the truth. They then will send a email from Mediolex and ask for $$$$$ to remove it. Real complaints should be with the BBB and if posted online should have a real admin check to see if its true or false.

Thumbnail of user christopherw26
California
1 review
9 helpful votes
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July 30th, 2014

What I find interesting about some people who are complaining about complaintboard.com is you are the business people are complaining about.
So why should I take what you say at face value.
When you are the ones people are complaining about.
Sounds to me that some people are bitter and lashing out.
Because there are complaints on other websites, they are really guilty of committing the thing's that are being said.
Also there is evidence to show a lot of the company's are not good.
We can also do a survey and talk to your customers to see if there happy with your service.
What I thinking that there is some people who don't like some of you companies.

Thumbnail of user katiem853
Philippines
1 review
0 helpful votes
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February 11th, 2023

They are not following what is in the contract for their employees, like for the working VISA. They should be the one to shoulder it for the OFW from the Philippines but they are deducting it on the first months salary of their employees. They make their employees work for 12-16 hours per day but they dont pay their overtime even though in the contract it says that overtime after 8 hours should be paid by the company. They dont give the time card to the employees so that theres no evidence that they worked overtime without pay. They dont give the last pay of some of their employees and cancels the contract without any definite reason or explanation. Very bad company

Thumbnail of user mariannal7
Marianna L. – ComplaintsBoard Rep

Dear katie m.

Thank you for bringing this matter to our attention. However, it appears that your message is not related to any specific complaint or issue on ComplaintsBoard.com. Our platform is designed to facilitate the exchange of feedback and complaints between consumers and businesses.

Based on your complaint, it appears that the company you are referring to may not be adhering to the terms of their employment contract. Deducting the cost of the working visa from an employee's salary and not paying overtime as stated in the contract are clear violations of employment laws and regulations.

We strongly encourage you to report these violations to the appropriate authorities, such as the Department of Labor and Employment in the Philippines. Additionally, if you have evidence of these violations, we recommend that you gather and present this evidence to the relevant authorities or seek legal advice.

As a complaints website, we cannot take direct action against the company in question. However, we will investigate the matter and take appropriate action in accordance with our guidelines. We appreciate your feedback and will use it to improve our platform and services.

Best regards,
ComplaintBoard Support Team

Thumbnail of user pangeiotisk
Canada
1 review
7 helpful votes
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May 7th, 2015

Some people out of jealousy make humiliating and derogatory comments about some people and companies and all are published in complaintsboard.com without censor, validation, verificaiton, identification, or confirmation of the sources of complaints. The complainer must leave their identity while they make complaints, otherwise, the complaintsboard.com should not publish any comments - be positive or negetaive - in their website.

Thumbnail of user nickh67
Philippines
1 review
16 helpful votes
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July 25th, 2014

The complaintsboard.com is a scam completely false people adding complete nonsense up there

This is the email of the editor of this board *******@gmail.com I thin kthat says it all it is not a legitimate review or complaints board and as people have said they are targeting companies by adding single compaints and posting them. The complaint about my company could not be any falser we do not even trade in the area they said we had stolen from them. SO who ever is making these things up should read a more. Defo should be removed from the Internet

This was the reply I received when telling them they were wrong

"Unfortunately, we do not remove posts from our website."

I will wait for the one asking me for money next

Thumbnail of user christopherw57
California
1 review
3 helpful votes
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December 2nd, 2015

It is always amazing to read what some people say. But I also love doing research to make sure that something is legit in information. What I have found is people who do not like ComplaintBoard.com. Are the very same people who commit sexual harassment, who commit wrong doing on employees, who screw over other employees on the job, who help get people fired by harassing them on the job, and kniw they are guilty. So they get mad that there wrong doing was put on social media. But this is just the beginning, the future is coming. With video to catch unruly employees who commit wrong doing on other employees. Just wait to what is really going to come out and be bigger and more informative of what is happening.

Thumbnail of user lilrebelc
Texas
68 reviews
448 helpful votes
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April 24th, 2010

It's pretty bad when you go to a link that takes you to a consumer protection site that contains a TROJAN VIRUS and hits you when you open the link.

I was following a link on an intriguing story regarding some kind of web scam and it brought me to the complaints board and immediately my virus softwear caught and quarantined a Trojan virus.

My advice; stick to THIS site if you want information on an online business or just to browse complaints. Even websites can be wolves in sheeps clothing so just stick with the tried and true sitejabber and don't bother with the complaintsboard.com.

Thumbnail of user brandij36
RU
3 reviews
22 helpful votes
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September 2nd, 2020

According to statistics, more than 90% of customers use review websites before making decisions to purchase something. These are my personal recommendations. Never ignore what customers say.
My first website to check if there're any complaints about a certain company is complaintsboard. I recommend you to always do the same, especially if you're gonna spend a lot. Check what other people complain about and check if a company tries to resolve their issues. If yes then there's nothing to worry about, if no, then no one guarantees you won't be one of those complainants.
I guess it's their solid position, but actually lack of positive reviews makes this website trustworthy to me as they reflect the real situation and how a company treats their clients.
People rarely write reviews when they are happy. There's nothing to talk about if everything is perfect.
But if a company screws up, we usually do everything to let everyone know about it. And it's the company that should improve this situation and resolve your problem by any means. Not you.
So I really think that websites like complaintsboard are useful and should exist to avoid misunderstanding, fraud and deception. Those complaints can become a really important part of your shopping experience.

Thumbnail of user javierd8
Texas
2 reviews
14 helpful votes
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February 10th, 2015

ComplaintsBoard lets anyone say anything. They do not even validate. I responded several times to a bad review with no answer. What they do is that they have another company with different name charging people to remove complaints.

DOESN'T ANYBODY REGULATE THIS KIND OF COMPANIES?

Thumbnail of user filipp100
RU
1 review
5 helpful votes
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March 19th, 2015

Great website, with tons of complaints. Probably one of the oldest and most popular websites of it's kind. Perfect tool for finding useful information about shady companies.

Thumbnail of user joep1746
Romania
1 review
3 helpful votes
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August 22nd, 2023

They show a FAKE negative overview of our company which is harming the reputation.
Moreover, all requests for the removal of malicious postings are completely ignored.

Tip for consumers:
We would like to advise every person not to believe anything this site posts about any company, instead, search for legit reviews and testimonials from genuine reputable websites such as Sitejabber, Google or Trustpilot.

Products used:
None

Service
Quality
Thumbnail of user mariannal7
Marianna L. – ComplaintsBoard Rep

Hi Joe!

We regret to hear about your experience.

If you suspect a review to be fake, you can consider taking the following steps:
• Any reviews that do not comply with the ComplaintsBoard’s Complaint Guidelines should be reported. Usually, this kind of content consists of personal attacks and verbal assaults, personal data of employees, sharing other people’s experiences, conflicts of interest, and reviews meant for other websites.

• Aim at resolving complaints from real customers. The more complaints you have resolved, the lesser is the impact of the fake complaints on your business.

• Publicly express in a comment or a private message why you find a review to be inaccurate. This will diminish the effect these reviews might have by showing your customers the whole picture of the situation. Moreover, responding to complaints and interacting with your customers brings a higher value to the companies.

• If you believe our moderators have missed a suspicious review, you can report it with supporting evidence and the complaint will be further investigated. Often these removal requests are not successful, so we advise you to try alternative options.

Moreover, if you disagree with complainants, you can always publicly express in a comment or a private message why you find their reviews to be inaccurate. This will diminish the effect these reviews might have by showing your customers the whole picture of the situation. Moreover, responding to complaints and interacting with your customers brings a higher value to your business.

This information is mentioned in our Business FAQ that's freely available on the website.

However, reviews are never removed from the website, which is also mentioned in our FAQ. And we never make any exceptions.

If you still have any inquiries, please drop us an email at support@complaintsboard.com

Kind regards,
Marianna from ComplaintsBoard.com Team

Thumbnail of user rm66
Singapore
2 reviews
17 helpful votes
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August 12th, 2015

Yes, their ticketing system of customer support agent is no more responding. Also their contact forms not working/responding. Are they going to shut their site down?

Thumbnail of user mikep56
California
1 review
12 helpful votes
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November 6th, 2013

Complaints Board is a Scammers Web site to blackmail businesses and exhort money from them. They encourage people to post negative complaints about Busineses and companies and then call the companies asking for money to remove the complains. That is their business Model-- Blackmail. This company that runs this Website is Mediolex Ltd is a foreign corporation based somewhere in Lativa. Thius web site is a scammer. Stay away from their postings

Thumbnail of user danb84
Florida
1 review
18 helpful votes
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September 16th, 2014

ComplaintsBoard is a FAKE review site, scammily posting fake reviews with a grin while posing as a legitimate looking review site (like ripoffreport). However, ComplaintsBoard is not ripoffreport, it is fraud. It is a way for some people safely hidden in their home countries to extort money from entrepreneurs in other countries. And Google does not care.

As everyone else has mentioned (but Google unfortunately ignores), ComplaintsBoard is a scam site that preys on small and medium sized businesses. Want to see proof on this very page? Scroll down to look at the 4 positive comments that were left on 12/20/13-12/21/13.

The good part is the owners/writers are so dumb they can't even write realistic looking good reviews (any more than they can write their fake negative reviews which usually reference services or products the businesses don't even deal in or are really vague like "I was really confused by this company, can anyone help, bad company").

Short story: Complaintsboard.com owners are pure scum.

Tip for consumers:
Do not use ComplaintsBoard. ComplaintsBoard is 100% a scam. Just look at the other reviews below before you believe anything you read on there.

Service
Value
Shipping
Returns
Quality
Thumbnail of user simples1
Australia
1 review
18 helpful votes
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June 22nd, 2016

I made a comment on complaintsboard.com and after taking time to think about it, I thought - i probabyl shouldn't put personal information on the site. So I went back and tried to edit/delete the comment... But low and behold - the most antiquated, backward website in the free world - there is no edit/delete function.
I contact them directly to edit/delete (as per their FAQs) and they said - we cant edit/delete? WTF?
Can someone tell these morons we're in the 21st century and an edit/delete function would take a developer half a day to build?
What a bunch of arseh0les!
What a stupid website.
I regret ever stumbling across that sh1tty website!

Thumbnail of user cherir1
California
1 review
10 helpful votes
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November 22nd, 2012

ComplaintsBoard.com is trying to extort money out of me to the tune of $920 and another $99 per month to make sure the bad bogus complaints don't come back. What a rip off!

Thumbnail of user bargainr
California
1 review
8 helpful votes
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April 14th, 2011

I have faulslyl been put on this websie on google search results. I have done nothing wrong. I honestly don't know how this site got on google. It specifies are you also a victim of bargain rooter. Than i clicked on it and it does not show any complaint about my company. This is obviously some kind of angry telamarketer or unknown entity that has listied this site to show up right next to my buisiness name when typed in specificly bargain rooter. Please remove. Thank you!

Thumbnail of user omegar
TT
149 reviews
1,791 helpful votes
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November 1st, 2011

I disagree with the negative comments about this site. This site is not to be blamed for the reports that go on it because they do not post the reports. There are a lot of wicked practices by companies that need to be exposed and thankfully they are by this site.

If you have been wrongly put there by someone and you know that they put you there wrongfully then here is what you need to do

1. First go to the bottom of the page of the site after joining the site and you will see an Email button or icon. Click it and it will take you directly to the editor.

2. Second copy the link of the complaint that has been wrongly labeled against you and copy the terms of agreement also from the site.

3. Debate your case with the editor of the site and provide legitimate proof that you have not been wronged.

4 You can post a counter complaint on the site to counter the negative complaint against you.

The editors will reasonably remove the report for you once your debate is sound of course.

I am very grateful to the editors of the site because they have helped me in editing complaints I have posted against business practices that negatively affected me. I am forever grateful to them and for their helpful site because to me they are very much reasonable I can tell you from experience.

Those who complain about negative posts against them should use their head and intelligence and follow these simple instructions and things hopefully will work out alright in their favor once of course they do not deserve the complaint that is made against them.

Thumbnail of user noahr182
Florida
1 review
0 helpful votes
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October 16th, 2022

Every time I tried to reply to a comment says.
"SITE IT NOT WORKING"
The response I received was infantile and disturbing and now I cannot answer the accusations and the person blamed my mother for their own shortcomings.

Thumbnail of user mariannal7
Marianna L. – ComplaintsBoard Rep

Dear Noah R,

We apologize for any inconvenience you have experienced while attempting to reply to a comment on our platform. Please ensure that you are following our guidelines and terms of service. If you continue to experience issues, please contact our support team directly.

Regarding the accusation against your mother, we do not tolerate personal attacks or abusive behavior on our platform. If you believe a comment violates our guidelines or terms of service, please report it to our support team immediately.

Thank you for your feedback and we hope to resolve any issues for you as soon as possible.

Best regards,
ComplaintsBoard.com Support Team

Sitejabber for Business

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From the business

Complaints, reviews and helpful information regarding allegedly unethical companies and bad business practices. Blacklist of bad companies and goods.

Company Representative

Thumbnail of user mariannal7
Marianna L.

How do I know I can trust these reviews about ComplaintsBoard?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
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